Ludy is awesome. Have taken my car here several times for tires, new shocks etc. she always sees me…read moresame day and takes care of my needs honestly!

Very responsive didn't use them but very helpful and willing to help with my issues. Thanks for…read moreyour advice and support.

I had a really frustrating experience with this shop. I called on Thursday to confirm they'd be…read moreopen Friday at 8 AM so I could drop off a wheel for repair. I showed up right on time, and they were completely closed. I called the number, and the person who answered said the tech was "out picking up rims" and that he'd check and call me back. I never got a call. I tried calling multiple times after that--no answer at all. I ended up waiting there for about an hour for nothing. Poor communication and a total waste of time. Definitely not reliable.

Had a tire that kept reading low pressure after putting air in it 3 times! Examined for punctures…read moreto find out I had a cracked rim after going to a tire place! The guy there recommended Alloy wheel repair. I took my car here after going to the tire place and he asked me to bring it back the next day in the am and he would have it ready by time I got off work as I work very close. I left the car at 8 am and I went back at 4pm when I got off and my car run was still being welded. So I waited around for 1 hour and got my car. I paid $200 for the repair which I was happy about as a new rim would have been significantly more. Three days later the same tire started reading low again and I again put air in the tire and reset the TPS. But it kept getting low , so I took it back to have it addressed again. I again dropped the car off in the am and received it back at 4 pm. However, he had to replace one of tires that they damaged when removing it. Was initially replaced with a different tire than what I had on my car but he did get the same one ordered and placed on my car after about 2 weeks. Overall the rim was fixed as this is now 2 weeks post the second repair and I have not had any issues. I took two stars away because of the need for a second visit to get it right and the duration of time it took to get the right tire replaced on my car.

They don't reply to messages. Messaged them a few times and each time no response. Weird since…read moretheir "response time" on yelp stated that they replied in a relatively timely manner.

Very satisfied with the results. My wheels looks like they were never damaged. Will definitely use…read moreagain if needed.

I give them a 4 because there is always room for improvement I took my oil and filter in this…read moremorning for an oil change. They took my car in right away and quickly performed the job. Paid with my card. I'm was not charged possessing fee. I was told to bring it back at 60000 miles. I will be using them for other services.

Fair and quick service. Brought my wheel, on a Sunday morning. I was given a flat fee to fix. The…read moregentleman even put the tire back on the car for us. I will return to Ralph's again if I ever need a wheel fixed!

This is the best tire shop I have been to in the USA, not just Texas. If you want your tires fixed…read moreor replaced, I recommend that you bring your car here. Drive further if you have to. In my experience this shop will try to help you, they do not sell you things you do not want or need, they are polite and they work quickly. Oh, and they're cheap too. Not sure what else you could really want... it makes you question why other tire shops have to sell you fear, up sell you unnecessarily, overcharge and make you wait. Williamson make it look easy. I just wish they did oil changes, because I'm yet to find a decent place for that.

I got an alignment here on 7/15. By 7/23, I went to another tire shop due to issues I noticed while…read moredriving. They showed me the alignment report and I saw that my tires were not aligned. The front tires were facing inward and badly off alignment and the back was somewhat off. The inside of my front, new tires were basically bald as a result. I had to pay for another alignment and get new tires again. Apparently, this shop never actually did my alignment.

My wife took her Nissan Murano to the Nissan dealer in New Braunfels to get it serviced. They…read morerecommended new tires. I knew it was time for them, since the Murano is eight years old. I told my wife to tell them we would get our tires elsewhere. I have always gotten my tires at this particular location of Discount Tires. They have never let me down. This time I went online, chose the tires I wanted, and booked an appointment for 8 AM Saturday morning. When I arrived, they had put a sign on one of the parking spots that said something like, "Welcome, Jim B. This space is reserved." I stood by the door, waiting for it to be unlocked. The gentleman who did so, immediately walked me over to the car and did a pre-check. We went into the store where he simply told me a time that the service would be complete. I took a seat in the waiting area and listened to my audiobook for a few minutes. Then, much earlier than I expected, I was called and told to meet my car out in front. I did, and I was in the car ready to drive home by 8:30 AM. I always buy the certificates that cover the tires against almost anything that can happen to them. Anytime I have taken one of my vehicles to discount tire they have either fixed the tire, or replaced it for free. I would not go to any other company for tires.

Would leave 0 stars if I could, seriously their performance is unacceptable…read more 1. Our Chevy Silverado rims fell off on the drive home from getting new tires at discount tire 2. An employee lied to my dad about saying that the "installation fee" would be waived if he signed up for the warranty 3. When I called to notify them about the 2 missing rims, they LIED and said they would place an order for them and they did not. 4. 100% unacceptable service, I am extremely dissatisfied and disappointed in their customer service and their performance, what idiots can't even install rims correctly? and why lie so many times? It's ridiculous!! 5. Go anywhere but this location, all managers and employees lie!!

Solve my issue here .. thanks…read more Price is cheap .. helping you with recommendations and what you need to change They won't try to steal your money Nice to do a business with you guys keep going and god bless you . Best regards

Terrible service. I will never back here in my life. Was quoted 30-40 minutes. Was there almost…read moreTWO. HOURS. FOR. THEM. TO. DO. NOT. A. DAMN. THING. Not only that.... I go to ask to ask how much longer for her to pick up a paper right next to her.... That's BEEN SITTING there... while she absolutely nothing. Thank you for absolutely NOTHING. GEORGINA. Your establishment is an embarrassment. And was charge 100$ for a "free inspection"????? Never in my life will I ever come back. Georgina either needs to learn how to better communicate or find a new fucking job dude. Wasted my money and my time. 0 STARS IF I COULD.

Was waiting in line since I had a flat tire and the young man had finished with a customer and…read moretotally bypassed me and another lady to take a younger customer not sure why I didn't ask but this was not good customer service we were all waiting in line. It's a shame we all depend on them for our tires but I'm sure we can fine better service elsewhere.

Always better prices, and relatively quick service. Tire rotation and pressure checks are always…read moregratis, too!

They did an amazing job on my truck. I will come back as needed. Very kind and professional.read more

Great customer service, friendly and quick service. Also a decent price. Would come again for my…read moretire needs.