Spectrum

Been on it for 1 month cancelled ne saying I didn't pay bill. Equipment is junk already had to…read morereplace it and still not working right. Im thing of going back to att bt they suck as well so gonna have antenna installed.

I first started cable service 40 years ago. For 35 of those 40 years I have had Time Warner (in…read moreseveral different locations in PA, OH, NY and DE. Over the years I have made excuses for them and defended them many times. NO MORE! When I first moved to Ohio I had to wait 2 full weeks for TWC to install our service. Perhaps I should have considered that a warning. Over the last 4 years we have experienced service interruptions of all 3 services (home telephone, cable and internet) at different times. The last several times were for internet problems. Each time the tech came, they said the problem was our wireless router, I replaced it twice and continued with the same problems. We often went weeks (sometimes months) without a single day of full service: in other words, each day we needed to reset the modem or router (or both) to get internet back! Our phone has been non-functional for months and I finally decided to upgrade our service to the enhanced DVR and faster internet and was delighted when the CSR said I would actually SAVE $80+ per month! Ah, but then the catch! Usually the tech shows up after the time allotted but I am always so ready for help that I never complained. But tonight I was told they would be here between 5-6 PM. I actually got a new cell phone because I have had trouble with mine and they emphasized I needed to answer when they call before coming to the house. At 5.06 they called, I grabbed the wrong phone and, after 4 rings they apparently hung up. I immediately hit redial and ... it went to the Corporate Voice Mail system, I had to jump through hoops for at least 5 minutes before I could speak to a CSR. I explained the problem and asked (no, begged!) her to inform the tech I was waiting, Checking his notes, he claimed he had come to the door but I did not answer. The problem is that there is a sign on my door (in red) informing people that the door bell does not work and asking them to pound on the door and give me a few minutes to answer (I am mobility impaired). There is NO WAY they pounded on the door. By 5.14 I pleaded for the CSR to contact the tech and let him know I was waiting, She said that their rules are that they don't come back after 5. Now, please note, they did not even call till after that! The thing that really angers and saddens me is that I have defended TWC (even did customer testimonial commercials) over the years. I realize why so many people hate Time Warner, They just don;t seem to care about the customer. After decades of both enjoying and "putting up with" Time Warner Cable's horrible customer service, guess it is time to call DISH. Now I realize why so many of my friends and people from our church have satellite. I must be a slow learner!! PB Stetser

Michaels Tv Mounting

(4 reviews)

I made a mistake and bought a TV larger than the counsel I wanted to put it on. I called Michael…read moreand he was able to mount it on my wall. I was so impressed with his knowledge and precision on placement. Such a nice guy, will definitely be calling him again for other handyman services!

Michael was great and very thorough with hanging TVs and a speaker for us. Everything worked great…read moreand looks great as well. Thank you!

Spectrum

1.8

(23 reviews)

Dropped att after 24 years and went with Spectrum. Phone delivered, at 74 yo I called to activate…read moreand was told all was good. Contacts and photos never transfered. Very upset as spouse had passed 3 months prior and fearful pics were lost. Drove to BG store, very busy with walk in customers, but within 15 minutes Zoe had my phones "talking" to each other and she saved all my photos. Forever grateful to her tho she just smiled and said it was her job. 5 stars to you Zoe.

They give good service and then they raise the price beyond what people can afford. I told them I…read morewould switch providers. I did. So instead of giving me a bill for the service I used, they did not terminate my service when I called them. Instead, they terminated the following month and then turned my unpaid bill over to a collection service. Instead of just one month's bill, they made it into two months bill and I refuse to pay for some thing I did not use. So while their internet was good, their office and service representatives suck big time, upper management too. I was forced to give them one star, I would change that to none if I could.

Express TV Mounting

We used Express TV Mounting to wall-mount our new TV and soundbar. They also concealed multiple…read morecables behind our fireplace. I primarily communicated with Corey prior to the appointment and he was always available, even in the evenings, and very professional. Our first TV arrived dead on arrival and the replacement TV was scheduled to arrive the same day as the rescheduled mounting appointment. Corey was incredibly accommodating with these time constraints which was very much appreciated by us. Chris and Demario were the technicians who performed the work at our appointment. Both were incredibly kind, professional, and dedicated to doing the job "right." They mounted the TV and soundbar and also ran 3 HDMI cables behind our fireplace and into our built-in cabinets. They used measure tapes and bubble levels to ensure everything was straight and centered. The cable management behind the TV was great and everything was hidden. The next day I thought the TV might have been slightly crooked, but after checking myself with a measure tape and level, I realized that it was actually the walls and trim of my home that were not straight! I am so happy with the work and they came in at less than 50% of the price quoted by a different local company. We will definitely be using them again for other TVs and low voltage needs in our home!

This is the second time we have used Express TV Mounting. Last year we had them install a 42" TV…read moreand apple tv in my home office. Today, they installed the "big boy" our new 77" OLED and new soundbar. This time we had Demario and Chris as our installers. They called from the road to see if we were available for them to come before our time window. Early? How many service providers these days are EARLY? Demario and Chris couldn't have been any nicer to deal with..both super nice guys and very professional. They clearly know their stuff and had everything connected in less time than I expected. And, they were happy to run through the TV to make sure we were ready to go as well. I can't recommend Express highly enough. Just a terrific customer oriented company that aims to please.

Spectrum

1.0

(4 reviews)

Horrible! My Husband changed services this morning. We now…read morehave spectrum and cannot go back to timewarner ( we were grandfathered in evidently) They told him we'd have to change the box. Wrong. We have to change the modem and the router. The instructions are horrible and didn't work. I was on the phone probably 3 hrs trying to get it set up. Never did work. We would never have made these changes had they been honest about what we'd have to do There is no customer Service anymore.

Don't be one day late on payment. The fees are even higher than the worst credit cards! Better to…read moreborrow money from a loan shark, it will cost you less if you must make a late payment.

Progressive Satellite

Progressive satellite helped me save a lot of money on my tv Internet and phone bill. Their sales…read moreperson and installer were very professional. I am very pleased with the service I got from progressive satellite.

I got service with progressive satellite and im very impressed with there service they were prompt…read moreand courteous and did a excellent job with install. I would recommend them to everyone. There rates are awesome and they will save you alot more then some of the other companies.. rates are great!!!

Spectrum

1.2

(25 reviews)

Unfortunately it is the only internet cable provider available to me. We experience outages from…read morehigh winds, for hours at a time with no compensation.

There is three customers being seen by emoloyees, and three customers in line waiting to be seen…read morewhile three employees are just standing at the front with their hands crossed. They do not look like they are in training, because they are just leaning against the counter staring at the walls. Not sure what's going on, but really bad customer service when customers are waiting and nobody greets us. This location needs major training on customer service and work ethic.

Prestige Lawn And Landscape

Tom...we appreciate the excellent Service that you provide…read moreand the attention to details. Such as returning phone calls promptly, Being knowledgeable in your craft And fair pricing. Thank You ! G.Woodget Toledo Ohio

Prompt and professional. Tom is a stand up guy and I'd recommend his services to anyone.read more

Rooter Bro's Sewer & Drain Service

3.4

(5 reviews)

Absolutely would not use them. They did not do what they said they would do but still wanted me to…read morepay full invoice. Did not pay full price. They then wanted to replace my sewer line for $12,000 without using the equipment that they were suppose to use. I called someone else and they cleaned out my sewer line for $180.00. Their communication was horrible and they said they came to my house on a Saturday and they were never there on a Saturday. DO NOT USE THEN.

I had a lousy experience with rooter brothers in Findlay. They did not do a complete job cleaning…read moreout my sewer and less than a month later the problems returned. They were hostile and argumentative when I called them and had excuses for why the work will have to be redone. They were also extremely disrespectful towards fostoria and everyone there. Keep this in mind when hiring - this is not the type of problem that you want returning in 25 days! Hire a company that stands behind their work!

Drainmaster

we needed a shower drain cleared- Tony was able to make a same day appointment. however, the…read moreproblem wasn't in the shower drain , it was more complicated. he came back the next day with bigger equipment and solved the problem. Tony is resourceful and professional and his fee was very reasonable. for plumbing jobs , he's the one I'll call first.

We had been told by another company that we needed to have everything replaced but Tony came right…read moreout cleared the clog and was very reasonable on price. I highly recommend him.

Alltek Plumbing Heating and Air Conditioning

3.8

(5 reviews)

This company sold me an excellent HVAC (Air Condirioner and Furnace) in 2020, Unfortunately their…read moreservice after the sale leaves much to be desired. This all started at the time of installation. The crew performing the installation vented the refrigerant charge from my old system into a bucket of water instead of recovering or recycling as required by the Federal Clean Air Act EPA 608. I made a video on my cellphone and was planning to file a complaint with the EPA about the willful disregard of the regulation. I discussed this with their Service Manager and was asked not to do this. I agreed with him only if this incident was discussed with hie crew at their next meeting. My experience went downhill from here. I subscribe to their Planned Service Program and have received unsatisfactory experience. Only once in 6 visits has the technicion collected sufficient data to track any refrigerant leaks. The EPA 608 reqiires tracking the refrigerants used in home units from "cradle to grave". This means that any refrigerant added, lost or recovered must be reported. The visit in 2025 collected the baseline info for the first time. The visit this year was haphazard and nothing useful was recorded. I am not a satisfied customer of Alltek Plumbing and Heating

Everything. Technician was on time, courteous, checked everything out. Changed my furnace filter.read more

Louis Lawn Care

Louis is amazing. Great quality, pricing, and dependability. I highly recommend using himread more

If you want a landscaper who shows up when promised, does more than asked and less expensive then…read moreLouis is the only one to call. Great job and very considerate Could not have done better than calling Louis! A real winner!

S&S Landscaping & Tree Service

4.0

(4 reviews)

Matt and his crew really came through for us when wind split a 60 foot red oak in our backyard, and…read moreit was hanging up in another tree right above our bedroom. The day after they came to look at the situation they showed up with a crane and a bucket truck, worked all day, resolved the situation, and cleaned everything up. They were friendly, professional, hard-working, and efficient. We would highly recommend this company.

Your Chevy is slow and you drive like shit!read more

Best Home & Lawn

(1 review)

High Quality Work at a fair price!…read more Brian, the owner of Best Home & Lawn, spent a lot of time with my husband and I before starting the project. He was very open to using some of the design ideas I had from a different landscaper. He compiled the ideas and gave us a complementary 3D digital image of what our property would look like after the project was completed. He was very patient with us. We started working with Brian summer 2017 and finally hired him to do the project summer 2018. He did not charge us for any of his consultations. Once we agreed on the design plans, his crew started within a few weeks. The crew members were very professional and did a great job with tearing out old plants, creating new landscape beds, trimming an overgrown crab apple tree, and installing all new plants. We are absolutely thrilled with the final outcome. Best Home & Lawn comes highly recommended. Brian and his crew did an A+ job and were professional. Brian was very easy to work with and communicate with. I would definitely recommend him for your next landscaping project!

D & D Landscaping Supply

(1 review)

Used them for basic weekly mowing service. Always did a great job even with my yard that is far…read morefrom perfect.

From the owner: D & D Landscaping Supply provides landscapings, lawn maintenance, landscaping material like mulch,…read moretopsoil, and stone, and pavers for patios and walkways for the Bowling Green, OH area.

Spectrum - televisionserviceproviders - Updated August 2026

People who viewed Spectrum also viewed

Verizon

3.0

I hate this Verizon so much. Recently, my phone fully died and wouldn't even turn on. So I went…read moreinto Verizon to see if they could help. They couldn't, so they tried to sell me a brand new phone. The phone I needed to get fixed wasn't even a year old. I asked if it had a warranty, and they said no. I was in there for two hours and eventually, I went to Best Buy, and it turns out the phone did have a warranty. I will not be going back.

I had superior customer service from Josh and Drake today. They answered all of my questions and…read moredirected me to the best purchase. I highly recommend this business.

Verizon

3.1

(8 reviews)

•$$

Fast friendly no nonsense service. I'd be happy to stop…read morehere again. They answered all my questions and more with a smile!

Went to the store to purchase a new IPhone and was told they could not transfer my contacts and…read morepictures. I had called customer service first and was assured that they could. They said they needed a "special" machine. I ended up going to a smaller store about 50 miles away and they transferred them within minutes. The only thing they used to transfer was an IPad. Perhaps the Findlay store needs some training.

Scarbrough Pharmacy

4.2

(5 reviews)

•$$

After not having any luck with various HRT medicines from my local practitioner, I was referred to…read moreStan in Findlay, Ohio. I do not regret spending over $1,000 (insurance won't reimburse anything for non-FDA approved treatments). Nor do I regret all the drives to Findlay and feeling absolutely miserable with hot flashes for the 14 weeks that I tried Stan's various concoctions because I met some absolutely wonderful people. These folks here are the sweetest, so so soooo kind! For example, when they overcharged my credit card and I later caught it and brought it to their attention, they immediately credited my money back. Yay! When in their pharmacy I had them double-check to make sure they really gave me the corrected prescription and they didn't, they immediately admitted their mistake and had me wait while they prepared what I should have received. Yay! The two times Stan couldn't meet me as scheduled, they called me the next day to make another appointment and up until when they had to tell me they could not help me, they always took my phone calls or responded to my emails. Yay! Ultimately, after 14 weeks and $1,000 Stan said he couldn't help so I called the Cleveland Clinic. I had a 20-minute telehealth visit with an OBGYN and they called in two prescriptions. Within four days my hot flashes stopped, truly like a miracle! I don't think I would have found the Cleveland Clinic, or known how easy it is to deal with them (and insurance covered 100%) had I not gone through all of this hell with Scarbrough's.

They compound the medicine my 4 year old son needs for his heart condition. They are okay, but I…read morecan't help but miss our pharmacy back in GA every time I interact with them. I miss a pharmacy feel where they know and seem to really care for my son and family. The pharmacy in GA asked how he was doing every time I called for a refill and went above and beyond to make sure we had our medicine in a timely manner. It also takes so long to get compounded medications here, and we live 30 minutes away so when the medications are ready on the day they say after 3, that basically means I have to wait an extra day to get the medications. I know it is a bigger town so the personal touch isn't going to be the same. I just expect too much I guess. I just told an employee my 4 year old is being admitted in the hospital and they seemed more irritated that I was calling to make sure I can get the meds sooner. I've been taught in customer service to care about people. I've worked many customer service positions, and feel more training is needed here. I mean you are working in a field where people may truly be battling things, and I just feel it takes more care and compassion. Just my feelings, it seems others may have had better experiences. Perhaps it is just that the other pharmacy was the most amazing place. Eric (the GA pharmacist) would have said he is sorry to hear that, and that he would try to get those prepared for me as soon as possible. Just miss customer service like that.

Cosmic Haze

4.0

•$

Awesome employees, largest selection in Findlay hands down!! They just opened and have already got…read morethe areas largest selection of juice and devices.

Great company products great high end juices but the service is iffy. Last time I came in the…read moreemployee had replied very blunt no without even looking. Even if you know you don't have the product you could act like your trying to help the customer and not look at them like they are about to hand in a fake. Better service would be a great start to being successful

Two Men and a Truck Findlay

Absolutely wonderful experience! This move was flawless. From the first call to the office to the…read moreguys bringing in the last box, things could not have gone better. Every step of the way went so smoothly. If you're looking for a headache-free move, I can't recommend the highly trained professionals at Two Men and a Truck.

On time , courteous , fast without being sloppy. Good customer service from the office tooread more

Walmart Vision & Glasses

3.0

I have used Walmart Vision Center for my last two pair of glasses and have been very satisfied with…read moretheir service. Scheduling a new appointment for an update was easy. Amy was cordial and helpful in completing the scheduling. Dr. Vasiloff has been very good about testing my eyes. Walmart offers good value for my optical needs.

In a word... disappointing. I went in to get my sunglasses fixed and it was clear from the time I…read moreentered the employee was clearly irritated that she had to help someone. I asked if she was able to repair my sunglasses and without even looking at the piece I needed (which was a simple nut that they do indeed sell because I've gotten them there before) she simply said no and went back to plating on her phone. Needless to say I wouldn't recommend them based off this encounter alone.

Findlay Optometry Clinic

3.7

Billing Practices Paid the bill after my initial office…read morevisit, before I got the glasses. Then after I got the glasses I got billed again for something extra that Medicare doesn't cover or my insurance. Then I noticed a financial charge on the original one that had a finance charge of over $10??? I would definitely advise anyone who goes to Finley optometry clinics in any city(this one was in Willard) to go through the written, typed, bill with a fine tooth comb in Great Detail. I was Not Aware About the Willard Optometry place being connected with Finley optometry clinic???

This affiliation is amazing! Wonderful service with top reminders when needed! Highly recommendread more

Kuebler Shoe

my grandmother! Gouldia McFerren Miller lived to be 100 years old!…read moreI tried to purchase her sho from Italy! She said no thank you! I only wear Kueble!

Amazing staff and products! I'm going here for all of my shoe needs! They take the time to work…read morewith you and get you exactly what you want and need. A+ service.

Riverside Glass