Optometrist very good Opthalmologist terrible,…read moretold me frames in 3-5 day 3weeks later they arrive Dog bit ear piece unrelated to damage of frames she inspected the frames and said she would order new frames then because dog bit other side of frame warranty won't cover it. Opthalmologist is oblivious to NYS Business Law/Uniform Commercial Code. Her vast Masters degree kept repeating warranty. She told me in front of staff I was passive aggressive as though Masters was in Psychology. She was VERY UNPROFESSIONAL, rude and lacked any knowledge of law. Consulted my Attorney, he said let it go the cost of council out weighs cost of glasses, $350. Whole experience DISGUSTING AS SHE IS

Horrible place, totally unprofessional staff especially the office manager! They ripped me off…read morebecause they couldn't perform their own job! Absolutely worst place for eye care do not go there!

I NEVER do this, but I am so angry right now. I had an appointment at Gateway ophthalmology on…read moreDecember 2nd because I had $1000 that I needed to use or lose by December 31st. They even moved my appointment from January to December so I could make the cuttoff. I ordered enough boxes of contacts to use up most of that money (I have astigmatism and mine are sooo expensive) and went on my merry way, expecting them to come in the mail. The last time I ordered contacts, it took 2-3 months to get them, so I waited until March to call, expecting they were again on backorder and they could give me a couple pairs to get by. Turns out they NEVER ordered my contacts. They took my card info on December 2nd, assured me the order would be completed in plenty of time before the money was gone, and I thought everything was done. They returned my call today, said there was no record of me having ordered anything, and the only explanation they could give is that they changed the ordering process in January. I asked them to back date a receipt for the day I had my appointment and they refused, saying it was fraud. So their incompetence cost me $1000 and I thought everyone should know not to go there.

From the receptionist when you first enter the office, to the rest of the personnel, these are a…read moregroup of professional, knowledgeable care providers. As busy as they are, they never forget that they are dealing with people. For the Jamestown area this this type of proficiency is the exception not the rule.

They were very good at dealing with United Health Care Medicare Insurance in obtaining…read morepost-cataract surgery eyeglasses. United Health Care gave us a real run around, but Southern Tier Optometry was there for us in obtaining insurance coverage for my wife's new glasses, even after a Denial of Payment on the part of the insurance company.

Pretty efficient and great caring service. Highly recommend!read more

I absolutely loved going here!!!! the doctor was awesome at making my son feel so relaxed and happy…read moreand comfortable during his exam. He answered any questions and helped us choose which glasses to purchase. My son and I are so glad we switched Doctors!!!

No appt reminders. NONE. Didnt tell me the process of the exam and choosing glasses, so I left…read morefollowing the exam and had to call to find out when I could choose my glasses. Was not impressed and wont be returning.

The review is for the Eye Care Center. From the front desk…read moreto the optometrist to the optical center they staff was A++ Extremely friendly, knowledgeable, and helpful. Would highly recommend!!!!

I WAS MISDIAGNOSED! Chelsea Gray was rude and short the 1 minute she saw me. I am still suffering…read morein pain after 3 months of treatment. I am seeking another opinion. I tried to call and tell them it wasn't helping,but they didn't have a phone number to speak with a nurse or MD. I am considering a lawsuit. STAY AWAY FROM THIS PLACE!

Haven't been to office yet but there is a 4 month wait time. I was told there are no doctors there…read morejust PA's and a nurse practitioner. That is disappointing. There should be at least one.

I had an excellent experience having my two teeth extractions at Doctor Menoff's practice. He and…read morehis staff and associates took real good care of me!!!!!!!!!! and I said this to him along with his associates. I couldn't of felt more comfortable and they all made me feel right at Home in their entire office setting. I wish and want to say a huuuuge Thank-You!!!!!!!!!!! to Doctor Menoff and to his associates for a job well done. Kenneth Mekus :-)

This man waisted my time twice. Once when he over scheduled and I was there far past closing and my…read moretooth still didn't get pulled. They called me back to reschedule then he refused to pull just the loose tooth and not a broken tooth next to it that wasn't a bother. This mam is a scam he's money hungry. Instead of just getting paid for the one tooth through my insurance I'll take my business to Aspen Dental.

This is Dr. Is amazing!! I was in and out, 3 broken teeth and 1 really loose tooth pulled out. I…read morewas surprised that I didn't hurt afterwards. I have been to him a few times and he is very good. Staff is so nice from moment you get there till you leave, awesome crew and can't forget the technology he is using also. Xrays so easy and cool machine .

! Dr. Todd and his staff were incredible at helping me feel comfortable before my implant. They…read moreare all so kind. Using gas before sedation I felt absolutely nothing. The only pain I had was a sore throat the next day that went away on the second day. I have experienced absolutely no pain, no discomfort, no swelling, nothing! There was no need for pain killers, I can't tell it ever happened! I want to credit this incredible outcome to Dr. Todd's experience and expertise. At 67 I was scared as I have never had an operation before. I would do this again with Dr. Todd and his staff in a heart beat if necessary. I believe prayers also helped to achieve this painless outcome. May God Bless Dr. Todd and his staff.