With it being slow, the restaurant should've been clean. I walked in to one side of the floor being dirty. Trash on the floor. So I went to the other side to sit. The girl that was with him working never said anything to me until she saw the tip. THEN she asked if she could help. Just NOT very friendly. The food wasn't anything to rave about. I had the Blacken Cajun Chicken recommended by Zac. I added an additional piece of chicken b/c the piece was small, but they gave ALOT of pasta. They have A LOT of sauce, but it was some THICK ALFREDO SAUCE. The second piece of chicken was SMALLER than the first, but I ate and was satisfied. The place was ABSOLUTELY dead, but Zac's customer service was good which is why I'm giving TWO stars! He was attentive and had a great sense of humor. On my way to my room, I met a lady that comes here once a month for work. She was saying how GROSS the food is, and she was going to try the appetizers tonight. I told her to have a glass of wine to help wash it down. After getting to my room, the food keeps running up in my throat. I hope I don't throw up. Do NOT order the Cajun Chicken Pasta or Flank steak. I spoke with a gentleman there that was having it, and he stated it wasn't very good. Which is why I chose the pasta. read more

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Honestly pretty decent given it's on the second floor on the Sheraton Hotel and we're in KC. Not known for its vegetarian food, the vegan meatloaf was pretty good. The menu is huge with different wraps, sandwiches, quesadilla, nachos, tots and pasta options. We were a group of 8 at a conference and everyone seemed satisfied with what they got. Friendly staff too - thanks! read more

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I love this restaurant! The lounge was not available at the connected hotel for renovation purposes so they gave me some free appetizer coupons. The bartenders were amazing and my order came out pretty fast. The chicken wings were so good! There was other things on the menu I wanted to try, but I was so full I could not. They also had a really good Cabernet. I forget what it was called or which one it is I really wish I'd wrote it down because I had never heard of this one before. Is a typical bar at night. And then it's also where they serve breakfast in the morning. The breakfast was great as well and the service was good in the morning as well! I had an omelette in the morning that was yummy! I'll definitely come back when in town again! read more

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Double smash burger was really good. Had beer in a bottle and it wasn't very cold. Service is ok but they definitely need more help. Hotel bar and restaurant with several TVs. Have bar seating and table seating. It's about 15 degrees hotter in the bar than in the rest of the hotel . read more

Spectators - Crown Burger and Garlic fries - American Near Me - Kansas City, Missouri

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Healthy breakfast is important to me and I dislike hotel breakfasts. Not able to find anything in the area I settled on this gem. Omelette is wonderful, fruit is fresh and a little salad. It's $21 and tea and coffee included. Loved it. read more

Spectators - Yum - American Near Me - Kansas City, Missouri

I was staying at the hotel for a conference and decided to eat here for lunch. I ordered the salmon entree and I was pleasantly surprised! It was cooked well and seasoned nicely, it was a good choice. I would like to highlight the service provided by Mayleth, she was very attentive and had a lovely demeanor read more

Wonderful chicken nachos and tasty Paloma! We stopped here before leaving the Sheraton hotel for adventuring into downtown KC. Great service and good vibes with fun music. read more

Their website falsely advertises Kansas City BBQ, but other than that, it was good. No BBQ on the menu at all, which is crazy and probably why not a soul was in the restaurant when I arrived. Still, it's a good option if you don't want to go far. There are a ton of gnats at the bar, but the bar fruit looked fresh and enclosed so not sure where they are coming from. read more

Spectators - Pulled pork grilled cheese on Brioche... didn't really look or taste like Brioche, but tasted very good. - American Near Me - Kansas City, Missouri

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We had the chili and the crown burger both were excellent. I asked for a medium Cook on the burger is exactly right Taiz was our server she was quick and Sweet We had a great experience! read more

Ordered via room service at the connected Sheridan Hotel. As room service goes it was a bit over priced for what you get. My burger was a tad underdone for my liking, but the flavor was ok. Fries were a bit underseasoned, but not terrible. Overall, not bad if you don't want to leave your room for dinner. read more

Worst meal I've had in a long time. Burger had almost no sauce. Completely dry. Caesar salad had crushed up crackers on it? And had to mix in the sauce. Fries were cold. Chili was good so I guess we got $7 out of $77 in good stuff. read more

Spectators - Driest burger ever. BARELY any sauce. - American Near Me - Kansas City, Missouri

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This serves as the main restaurant and bar area for the Sheraton in Crown Center. Breakfast is pretty simple. There are only several choices, not a large menu but the portions are generous and food comes out very quickly. Service is pretty good and the ambiance is very causal. I intend to visit this place during the evening to observe not only the menu change but if service is just as good as the breakfast hours. read more

Spectators - a dining room with a table and chairs - American Near Me - Kansas City, Missouri

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This place is just gross. My sandwich tasted like I was eating a cardboard box. Our waiter was great though

This place is incredible. Good food and spectacular service. Michael makes THE BEST lemon drop shots and remarkable espresso martinis. If you're in KCMO, this place is the place to go if you're looking for that one drink. You will not regret it. I do not give reviews like this that easy, his drinks ARE that good! read more

Ate here last night with the grandkids, wasn't expecting much (thought just another sports bar), wrong! Food was excellent, service was excellent, Salmon plate was really good! good spot. read more

second time here in a month. really bad table service both times. as in no service. we waited for :10 while being ignored and moved to the bar when a couple of seats opened up. even the bartender was surprised when we asked if there was table service "we aren't that busy." food is over priced for what it is. the only redeeming grace in the place is the one bartender who waited on me during both visits. he did a nice job, the rest of the establishment is an embarrassment for Bonvoy. read more

Been here several times. Tried most of the menu. Yet to find anything I would ever consider ordering again or recommending to a friend. Or enemy. Ambiance is lacking. Service is also quite bad. Servers are very inattentive and have little to no insight on the menu. To be fair I would feel bad recommending anything on it as well. In short, go brave the heat and walk anywhere else if you can. Food 1/5 Service 2/5 read more

Food was pretty good. Menu is sort of pub food. Service was good. I had potato skin. They were cheesy and good. Friends had Mac and cheese and grilled cheese. They all liked their food. read more

Don't expect much from this hotel bar food establishment. I remember a time when the Sheraton name had great admiration. Now in Kansas City this name is a second place low rated bad side of town run down place. Food is not up to par for the prices they charge, but nothing can be done. It is bar food on a champagne budget. Their service is even worse right now due to the lack of servers. Everyone blames Covid instead of the hotel owners that don't pay enough. We paid more than full price and didn't get house keeping because we were expected to understand that they were understaffed and couldn't provide the service. How is it that we the consumer must pay premium prices for less services and less amenities? This makes no sense! BTW do not go here for breakfast. $16 per person and you get ! read more

Service is okay but this poor guy was all by himself running around. Very dim and not great inside, I was hoping for some windows and a little more life to it. Limited menu because of Covid, but had some great beers on tap. Looks like many people were just ordering food to eat in their room, we opted for a drink and headed out into the city for dinner. read more

Hotel bar restaurant and was presently surprised. I had the crafted beer and hummus and shrimp artichokes bruschetta which was excellent. You never get this type of food and service at hotel restaurants. read more

Spectators - a plate of appetizers and a glass of beer - American Near Me - Kansas City, Missouri

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Lunch: Great burgers. Fancy Salad was over salted but delicious. Salmon topper on the salad was perfect but don't forget to specify doneness level. Service can be sketchy when busy but always friend. read more

Spectators - The menu - American Near Me - Kansas City, Missouri

The sports bar at the Hyatt Regency Crown Center has some nice features. First, it's open later than any other restaurant in the hotel. That makes it the place for conventioneers to gather as their flights come in from around the country. Second, they have a decent selection of cocktails. Third, they have satisfying sandwiches. Our group gathered at a table under the big-screen TV after we had checked in and hung our clothes. We discovered that just two sandwiches appealed to almost everyone: the BBQ beef brisket, and the portabella mushroom. Now, someone who lives here might not give the BBQ beef brisket much credit, but for a traveler who has been dreaming about barbecue ever since he heard the convention would be in KC, this was a must-do. I could tell the waitress liked the sandwich by the way she smiled and almost danced as she described it. She said the sauce was a combination of 1/2 Gates and 1/2 KC Masterpiece, so I knew there was something special about this sandwich. The BBQ beef sandwich, with french fries, an appletini, a diet Pepsi, and a glass of merlot, came to about $37 + tip. Not bad for hotel fare. Also, the service was great. After a slow start, I watched as the entire staff pulled together as a team, and although it was almost closing time, made sure that we were all satisfied. read more

Spectators - American Near Me - Kansas City, Missouri

If Skies is the still-sexy, free-of-augmentation, classy cougar of lounges at the Hyatt Regency Crown Center then Spectators is your uncle with a gross comb-over that sells insurance. It's very hard to stay at the Hyatt without noticing Spectator's as it faces the elevator bank and you must pass it each time you use the Link . What you mostly notice is that it's almost always empty. During a recent nostalgiathon of KC, Spectator's was awkwardly inserted into the mix. As my pal and I waited in lobby we figured we might as well grab a drink. We had a fridge full of *good* beer upstairs, but Spectator's seemed more convenient than schlepping back up 28 floors to our room. Generic jerseys and non-consequential sports memorabilia placed very strategically all over the place is the first thing I noticed. Sometimes memorabilia can be endearing when it reflects a very specific taste of the owner or the locale, but this surely represented what some drip at a Hyatt office in suburban Atlanta thinks KC would like in a sports bar. I'm not going to say the atmosphere is lame, but I'm pretty sure Midway Airport will be back to repossess this joint at some point. Hundreds of servicemen gathered within feet of the entrance socializing before a military ball that was also being held at the Hyatt that evening. However, there were only about 8 people inside the place. You know you're not doing something right when someone in the military fresh off living in a storage unit in Afghanistan has no desire to drink at your bar. We ordered our drinks after waiting for someone tending bar to finally emerge from the back. It appeared there were at least three people working that also disappeared into some enchanting Spectator's black hole. The bartender awkwardly tried to make small talk after emerging, but it was quite apparent he had limited skills to start any sort of conversation that didn't make me want to gouge out my eyes. As we sat and finished our tourist-priced hotel drinks a couple different servicemen and their dates approached the bar to find it completely abandoned again-- just as we did. I wanted to yell something obnoxious to retrieve a staff member from the Spectator's black hole, but I didn't. Instead my pal and I, demoralized, slurped our drinks and got the hell out of that mess. No bar should make you feel sorry it exists. No bar should make you feel stressed. I feel sorry that Spectator's even exists because it's just so achingly pathetic. I would improve it by just replacing it with a blank wall. That would be a lot less offensive to those that gaze upon it and are forced to pass by it. read more

Spectators - American Near Me - Kansas City, Missouri

This was the worst place I have ever eaten. I'm not one to write any review but this was amazingly bad food. I have never had food I could not eat. Unfortunately I ate here twice in one week. I was not wanting to order out from hotel. How can you destroy a cheeseburger and fries? Put grainy non-cheese type spread on it. I have no idea what it was. Put same grainy non-cheese spread on "loaded" tater tots. Have never seen or tasted this product before. It is not edible. On top of this. The meal cost nearly $100 with two drinks. Do not eat here!!! Pictures on elevators are food that's not available. Pictures on the website is of food that does not exist at restaurant. This truly a case of false advertising. Even pictures of menu on yelp are inaccurate. read more

Great little sports bar located in the Hyatt Regency Crown Center. Met a customer here for a few beers and it is warm and friendly with a sports (imagine that) tilt. Russsell was a great bar tender, and all the services in the place were friendly. We sat at the bar and the conversation was easy and it was not too quiet/loud. Would stop back again for sure....... 6 Draft wheat @ 5.75 34.50 2 Blvd Wheat @ 5.50 11.00 Total - $49.92 read more

Enjoyed tasty southwest salad with salmon that was grilled to perfection. Our server, Jessie was excellent, provided pleasant and attentive service. read more

Was in town for 5 days, 3 of those went to Spectators for breakfast. If only I found out sooner, food was great and fast. Service was excellent, morning staff is energetic. The servers actually care about the people who come eat, talked with my servers a lot even after finishing my breakfast. Back to the food, came out quick and really good. Props to the cooks! Still was really amazed by the service! read more

Absolutely the worst place! Make sure you call and see when this bullshit restaurant is open. It says 1am but they close 10 min until 11. We thought we had somewhere to go after a concert but nope have to Uber somewhere after getting back to the place we all are staying. Front desk sucks ass too! STAY AWAY read more

I'd classify Spectators as a pretty standard hotel restaurant. It's located in the Sheraton on the second floor and serves almost exclusively Boulevard beers. Since it was happy hour there were quite a few people there, so I found myself a spot at the bar to order some food. I settled on the french onion soup and the spin dip. The french onion was amazing, but very salty. Then again, all good french onion soups are. It was very enjoyable, and after my bowl was dry I was left wanting more. The dip on the other hand was not so good. It was very bland, and not overly hot when it arrived. The biggest concern though was just the lack of taste, I'd recommend on avoiding it. I should have just gotten an extra soup instead. read more

Three stars overall for good food and nice service. Four stars for the beef brisket.

Rebooted as a "gastropub", the only restaurant left in the Sheraton (formerly a Hyatt) is still a major disappointment. They should NOT be allowed to use the gastropub phrase with this menu -- it's standard-issue hotel food that doesn't come anywhere near being as food-focused as, say, Gram & Dun or Westside Local. I rarely send food back, but I had to refuse the $22 spaghetti pesto. Too much sauce and barely any pesto (mostly cream) couldn't hide the overcooked spaghetti and inedible shrimp. How exactly does one make shrimp inedible these days? My partner had a chicken sandwich that was decent. We ended up splitting it after I sent back my pasta. Wine selections were fine. All Boulevard products on tap (but nothing else). Service was okay. The dining room has the ambience of a conference center. The country music also helped expedite our visit. My suggestions: Narrow the menu (and visit an actual gastropub while you're at it), ditch that horrible pasta, focus a bit more on the beer selection, and just close the dining room to focus on the more intimate bar area. read more

Party of nine on NYE. The waitress took our drink order for a bottle of champagne, a bottle of wine, and two beers, then must have gotten sucked into that black hole others have mentioned. Thirty minutes later we were still waiting for our drinks, and still didn't have water! I went to the bar twice. The first time I brought the two beers back to our table myself, the second time (add another ten minutes) the bartender helped me carry the 18 glasses and two bottles back to our table. Add another ten minutes, I went to the service area myself to get water, which I hated doing. Our waitress passed me as I was coming out, but made no effort to take over serving the water and didn't apologize. She just went on with what she was doing. Our food took an hour and a half and was served in no particular order--for some of us the entree was served first and the soup/salad last. We were served by about four different people, some were clearly trying to make things right and more on top of it than others. All were friendly. The waitress that took our orders initially was rarely seen, and she never apologized. The food was fine--not impressive but not bad. Our service was so bad, a fact that at least four servers and the bartender were witness to, that I was pretty shocked to see the bill presented with no comps. I fully expected a manager to emerge at some point to apologize for the debacle and say it's on the house. Instead, I had to go ask for the manager. He also was friendly, but took the bill and said "Let me see what I can do" before I provided any details. When I offered more information, he declined, saying something like it's not necessary. He returned to the table and had comped the liquor only. This left me wondering if he had any idea what had happened. I could see that one of the servers looked on nervously when I spoke to manager, which made me feel bad because he was friendly and had tried to be helpful to us. As I passed him on the way out, I thanked him for this, but rather than being friendly, he said in a pouty tone and without looking at me, "You're fine." Wow, really? Two people in our party are in the restaurant business. We know better than most that there are a lot of moving parts and things go wrong sometimes, and we want to see people succeed. Spectators seems to get it right when training staff to be friendly (or to at least try), but there is clearly a big lapse, with both management and staff, when it comes to the appropriate way to take responsibility, make amends, and remain friendly when things go wrong. Hungry customers who have been waiting for 90 minutes shouldn't be told that the french onion soup is delayed because they want the cheese to be hot. Managers shouldn't be presumptuous, or hurried, or lacking in curiosity in such situations. Staff shouldn't show petulance. read more

Two stars is being generous here! Everything about this place is slow slow slow. The meal was not worth waiting for, and so laden with salt that I was literally gagging on it.. did you shape a chunk of salt into a burger? Not that I really care, but service was laconic at best. read more

For a hotel bar, it's not bad. If Spectator's Lounge was a "real" bar somewhere it would probably only get 2 stars from me, but it's decent for what it is, hence the additional star. We stayed at the Hyatt over Labor Day weekend, since it's within stumbling distance of the Irish Fest, and I ended up having drinks in Spectator's all 3 nights. The first two nights some of the Fest musicians were having a traditional Irish music seisun, so that was cool. Also, the drinks were pretty reasonably priced for a hotel bar, and the bartenders served them quickly, even though it was really crowded, so no complaints there. Honestly, the drink prices are what earned Spectator's the third star, because I'm used to having to pay an exorbitant amount to drink at a hotel bar. The prices here were almost comparable to "normal" bars, which was a pleasant surprise. I do have to say, I liked the brass elephant heads decorating the bar itself, but other than that, the decor was pretty much "upscale sports bar", which is alright but nothing terribly special. What I did NOT like was not only did the bar close ridiculously early on Sunday (Midnight? On a holiday weekend when there was a festival going on?? Seriously??!!!), but the bartender also didn't mention it was last call when my dad and I ordered our drinks. So then when we overheard him telling someone else that they couldn't get a refill, we had to decide if we wanted to try to get an extra drink quickly, or what we were going to do once the bar closed. I saw a lot of folks get turned away who were there ready to drink, and it was just dumb. I mean, stay open later, or post your hours, or SOMETHING, because being shut down at midnight when you're ready to chill for a bit with a drink is irritating. And hello, you lost a LOT of business that night, Spectator's. So...yeah. Undoubtedly I'll be back next year when Irish Fest rolls back around, but other than that, this isn't on my list of bars to frequent. And at least I know now that they'll close stupidly early on Sunday so that I can plan my night well in advance. read more

This is the restaurant in the Sheraton Hotel. For breakfast - yum! For lunch/dinner - at best the food is ok, the menu is limited, and the service is hit/miss at best. Oh and it's overpriced. Skip it and order Uber Eats!! read more

I was recently visiting Kansas City for the Hospital Hill Half Marathon. After my friends and I picked up our packets in the crown center, we were anxious to have our pre-race dinner. Hungry runners we were! We stopped by the Spectator lounge to see what they had. We walked in (there were about 7 of us) and after no one greeted us, we figured we had to seat ourselves; we sat at a large high top table. The place wasn't super crowded at all, so it's not like we could have gone unnoticed. But no one came to greet us or even acknowledged our presence. We grabbed a few menus from the bar. Wow. Hello, smallest menu ever! There were about 5 things to choose from, no lie. I don't know how this place can even bill itself as a restaurant. That paired with the fact that we were completely ignored made it easy to walk out of this place in search of a better option. read more

Not bad...the service was okay. A great selection of local beer on tap from Boulevard Brewery and an okay menu. I'd recommend trying the Pork wings. read more

Spectators - Pork wings with seaseme and green onions, laying on a coleslaw base. You get 3 in a serving. - American Near Me - Kansas City, Missouri

Food was good and they have a good wine list; however, I could not score them high. When we first arrived we sat at the bar, which was not very busy, for 10 minutes with neither of the bartenders acknowledging us. We finally got up and sat at a table. Pablo arrived soon after with two glasses of water, menus, and a big welcome. Thanks Pablo!! So, being a Gastro pub I expected them to not be out of brisket and ribs. We ended up getting 2 salads - mine with pulled pork (which was cold) and one with salmon (which was not very fresh) which both took forever to arrive. Bottom line, don't arrive hungry and don't sit at the bar. Sit at a table and ask for Pablo!! read more

They had a house cabernet plus a Rodney Strong, so that's great in my book. On a weeknight it was quiet and laid back, which is a good end to the day. The service was good, and they had several TVs. read more