Please do not be swayed by the slick ad campaigns. The service is lacking in every sense of the word. I have private health cover and still they wanted me to pay a gap , which I refused to do on principal , I was less than pleased. I should have no out of pocket expenses for the type of cover I pay for. The glasses are not the best quality and do not last, you get what you pay for. I would not go here again on principal. Go to an Australian owned business or somewhere that gives decent service and are knowledgeable. read more