I've had my glasses from Vision Express for several years now, since they were able to turn around…read morean emergency pair in less than 48 hours for me. Since then, I've always been very impressed with the extremely high level of customer service when I've visited the shop again to get my glasses adjusted. On previous occasions and again today, I've also had the little plastic nose rests replaced - for free! It's always refreshing when you feel that a shop is offering above average service - Vision Express in Uxbridge certainly does that!

I went to Turners Opticians and got horrendous service. I went there as i had scratches on my…read morelenses and needed to replace them, and also i thought i would also get a contact lens test too. Turner, the old fool, then refused to acknowledge the scratches on my lenses and basically did not seem to know what he was doing. When i said i was going to make a complaint Turner, then made up lies about me being abusive, which is NOT true and was not shown on any CCTV. I made a complaint with the NHS and Turner tried to slime his way out of it, and was very slow in responding to my letters and got his secretary to do it all because he is a coward. His secretary is also a bitch. They clearly are treating customers badly and just lying and being obstinate to get out of it. Have not set foot in there since. There are plenty of opticians in Uxbridge, dont bother with this one. Also, i notice now the NHS sign outside the shop has been painted over, so looks like they do not take NHS customers anymore. When you go past the shop have a look, can you see the painted over NHS sign too?

This is a family business, who pride themselves in providing the personal service to customers. I…read morehave been a client for about 20 years now, and I can honestly say that he is the best optician I have come across. They don't try and force you to buy anything. The prices are very cheap. They have a good selection of glasses, soft lenses and coloured as well. I have recommended them to my friends and family as well.

A decent local independent optician…read more The prices may be slightly more than the chains, but you pay for the service. The eye tests are very good and the optician spends sometime checking your eyes and conducting a number of tests, plus providing advice about eye care. I think this was much better than the chains out there.