I saw Dr. Zeller about 10 years ago to get a medical marijuana recommendation. I then continued to…read moresee him for general medical care. I had an episode where I was in and out of consciousness for 3 days, vomiting and diarrhea. I went to him for a referral to get testing for Addison's disease as this has been a recurring problem for decades. I've had multiple symptoms of Addison's disease since I was a child. He literally belly-laughed, guffawed, at the very idea. He was so loud he could be heard all the way out to the waiting room. He refused to give me a referral for testing. Thereafter his receptionist was consistently rude to me - I don't know if that was based on what she heard out in the waiting room or if there was further discussion about my craziness after I left. I ran out of thyroid meds a while later, and he was out of town and the receptionist refused to ask his stand-in to give me a scrip to tide me over until he got back. This resulted in me running out of my thyroid meds, which eventually resulted in yet another Addisonian crisis (low thyroid pulls cortisol low and eventually triggered a full-on crisis for the untreated Addison's disease). I lost 35 lbs in 13 days this time. My son had to come from Texas to Reno to get me, I was that sick. Had to sell my house, pack up, and move. He was shocked when he saw me. I was in very very bad condition. So I FINALLY was tested for Addison's disease (it took another year after my son took me back to Texas to even get scheduled for testing) and guess what ... I HAVE ADDISON'S DISEASE. Of course had I realized he was a DO and not an MD I never would have gone to see him for anything besides the medical marijuana paperwork. However I have to admit, none of the MDs I have had interactions with on this issue over the past 50 years were willing to test me for it either. In fact the doctor who finally scheduled me in with an endo only did it because she was determined that I was a head case and I would finally get my come-uppance. When I saw her after the testing and told her the results, she was actually DISAPPOINTED that I really did have Addison's disease. Needless to say I dropped her. But of all the doctors who dismissed my concerns re Addison's disease, he was the worst, the most dismissive, and the rudest. He was also equally as wrong.

I love the NP Karen & the staff is kind. She has helped me over the past 3 years with health issues…read moreand doesn't gaslight me. I was given referrals and advice on what to ask for with other specialists when I needed something outside her office. I've always been seen in a timely manner. Thank you!

AMAZING staff and amazing care!! They were kind and took care of me well. The staff all had great…read moresenses of humor which helped me feel better

I dropped by Renown Urgent Care because my arms were tingling. When I arrived at the clinic, there…read morewere a couple people in the waiting area but the receptionist was able to check me in right away. After a couple of minutes, the nurse (Selena, I believe) fetched me, checked my vitals and had me wait for the nurse practitioner (Erin). After a few minutes l, they determined I needed and EKG. After the EKG, the nurse practitioner said the EKG results looked but as a precaution, she suggested I go to the emergency room. All the staff at the Urgent Care were super-nice and professional; my visit was brief, purposeful and pleasant, despite the reasons that brought me there in the first place.

I would like to express gratitude to Veronica, Dolores and Kit for their ongoing, remarkable work…read moreperformances and care. They have been first-rate medical health professionals and appear genuinely concerned about my healing. Dr. James C. Jempsa went above and beyond his duty, taking his time to talk to me about the X-Ray of my left elbow. I was spoken to with respect and care. It takes a special person to be aware that you need to treat the comfort level of a patient before you can successfully diagnose a condition and prescribe a treatment plan. These are special human beings. This office is conveniently located, clean and runs efficiently. I firmly recommend it.

I really don't want to go anywhere else for medical stuff. I trust them and know they care about…read moretheir patients. Anywhere else we go we are paying major medical bills. This facility gets the job done without unnecessary extras. They are efficient and kind. Top notch service and down to earth staff.

It's that time again: a follow up visit with my primary care doctor. I arrived at the clinic…read moreshortly before my 7:10 appointment and even though there were a few patients already seated in the waiting area, the queue wasn't long, so I stepped up the receptionist in time for my appointment. After a few minutes, the doctor's assistant, Maria, called me to follow her to the exam room. She prepped me for my appointment by taking my vitals: blood pressure, tested my blood sugar, took my weight and noted any changes with medications. A few more minutes passed before my doctor stepped into the room; usual clinical talks, we discussed my lab results, changed to my diet and medication, exercise routine and schedule other tests plus referrals to other medical care I may need (like an eye exam). Overall, this visit was very routine; everyone was polite and professional.

I am a doctoral candidate and a professional who expects a basic level of clinical competence…read more After a previous provider at this facility, Lynette Rossback, failed to meet the standard of care, I was told I would be transferred to the "most competent doctor they have." My experience with Dr. Saba Mohammed proved that statement to be entirely false. It was a complete failure of medical ethics. Instead of investigating peer reviewed literature or acknowledging my documented history, Dr. Saba Mohammed defaulted to a "delusional disorder" diagnosis. This is blatant medical gaslighting. It is an attempt to pathologize a patient who is well-educated on their own condition because the provider is unable to keep up with modern research. If you have a complex illness and you are smarter than your average physician, stay away. This office would rather label you as mentally ill than do the work to understand a multi-system physiological issue. Dr. Saba Mohammed is not the most competent doctor they have. He is not competent at all. This is a provider who retreats into psychiatric labels when they are out of their depth and incapable of doing their actual job or using any level of critical thinking whatsoever.

Dr. Lindsay Hall is, without question, the best doctor I have ever seen in Reno. Her compassion,…read moreattention to detail, and exceptionally high level of care blew me away. She truly gave me the care I needed and made an unbearably difficult situation bearable. She listened carefully, took everything into consideration, and provided thoughtful, practical advice. Her bedside manner, depth of knowledge, and overall attentiveness were outstanding--she accomplished what so many other doctors had failed to do for me. Dr. Hall is not only a remarkable physician but also a remarkable human being. She is a tremendous blessing to our community, and I am beyond grateful for her care. I will absolutely return to see her and wholeheartedly recommend her to others.

I grew up in NW Reno and have always loved this urgent care here if I couldn't make it into our…read morefamily doctors office. I used to get my sports physicals done here as well when I was in high school. When the kids played league sports, my last visit was for a football clearance. Always clean, and the staff has always been pretty friendly. I brought my daughter in this weekend to get checked out since our family Dr isn't open on the weekends. The treating PA was sweet and gave us a referral, and went through all of our options. I'm glad we made an appointment ahead and were in and out. Ran a few errands on this side of town while waiting for her prescription to be filled, and I was on my way to pick up her medicine within the hour. I recommend this Renown facility and urgent care. They've always taken care of my family.

Tried Docroo for the first time. Had the flu and didn't want to go to a quick care to sit and…read morewait.. They're professional and well equipped. I recommend them. They accept insurance.. For serious emergency call 911.

Dr. Richie Green used to work for cdc in Atlanta. The concept of doctoroo is excellent,…read morespecifically for disabled and homebound people. when they take your insurance card, whether from Humana, Aetna, or UHC, they should know the formulary of the HMOs they service. all they need is to get a formulary book. The PA and his assistant wanted me to get clindamycin foam, a tier 5, so they switched to wipes, utterly useless. My HMO called them, and they changed it to a solution. But they did not prescribe an antibiotic as promised, which often is useless. i spoke to Kat. i would recommend their service if they had the formulary of each HMO they are contacted with. That is competence. Nevertheless, because they service the homebound, I think they are an excellent concept. But in America, there is a famous expression if you have been screwed -it is called "Have a nice day." It is also a known fact that people from the East Coast, especially Jersey and nyc talk louder remember Bella Abzug. On the West Coast, people talk with much less dramatic voice nuances and will say you are raising your voice. Let them live in NYC. There is no excuse for providers to not know the formulary of companies they are contacted by. I would recommend them to everyone if they listened to my suggestion. Hope Kat tells the founder to incorporate this. They wanted me to take a tier 5 medication.this is so simple, like 2 plus 2 equals 4. i will use them in the future if the owner gets it. He should. i have worked with many companies. The integrity of the founder is the way i size up companies. i haad a problem with CVS. their corporate people came up with a solution. I found it acceptable; another corporate executive showed no mercy. hope the founder gets my messaage from kat.

I came to this MinuteClinic because I received a follow up call from the Nurse Practitioner,…read moreElizabeth, to see how I was doing after being seen at the Damonte Ranch location a few days ago. Liz was so helpful and caring on the phone that I decided to drive out to Sparks to be seen by her. She answered all of my questions about why I wasn't feeling better even though I was almost done with my antibiotics and took the time to troubleshoot what might be wrong. I'm feeling better now and really glad I was able to be under her care. Thanks Liz!

Went to this clinic on a Saturday for a sinus infection. On duty Dr. was friendly, thorough, and…read moreordered my antibiotic for me to get only a few feet from the clinic. Checked in online and time I was told to be there was very prompt. Glad I did not have to wait till Mon to reach my Dr.

Extremely satisfied with service - last minute issue occurred and I couldn't wait…read more Lots of paperwork understandably - however after I got into exam room assistant (Ashley ? I feel bad if this isn't her name) and PA Larry we're both helpful and listened to my concerns! If ever in need I highly recommend ! Hopefully you don't ..... PS also found out they have Pain Management services at well.

I had three nerve blocks and was able to walk out of the office in no pain! It has gotten even…read morebetter over the last 3 weeks...so happy it worked! I was super nervous but Dr Carlevato talked to me with each step and I felt his sincere concern. I would definitely go back to United Pain Urgent care. Staff were very pleasant too

I had a heart attack last October... The care team at Renown is excellent! My main gripe with…read moredoctors is when they keep me waiting. Time is money! Everyone nurse, receptionist and worker are all extremely professional, caring and kind. The pharmacist Nate deserves a special shout out because of his caring and mellow personality. I have had 3 appointments at this location and the only downside would be the always packed parking lot, I guess the community in Reno has many heart patients like myself.

My PCP ordered some cardiology tests recently due to me having elevated heart rate concerns…read more Making appointment was easy. There are early day and late (4pm) slots available which is great! The waiting room is clean and quiet. The staff have been friendly and personable. My first appointment was for a treadmill stress test. The tech was so funny and walked me through the process. The second visit was for an echocardiogram. The tech offered me a blanket during the exam which really helped calm me so much that I almost fell asleep. :)

A very nice place to work the security officers make sure the patients are safe. I would definitely…read morego back here for health care

Shelby in the intermediate care unit is absolutely amazing, she is the most compassionate and…read morecaring nurse we've ever had. Extremely grateful for her the week that we were there with my aunt. Thank you Shelby, hi to Kai & Basil!