Reply to Specialty Paving
As I write this letter on December 4th, I do not take lightly that I am still dealing with this issue that has been created by Specialty Paving along with Vulcan Materials. It is NOT standard practice for all Arizona Contractors to send Pre-lien notices from Lien companies to their customers. If your intentions were to operate your business/jobs that way with your customers you should make the customer aware of your practices to give that customer the option of whether they want to deal with your company. And just as important is to give your customer a PAID IN FULL INVOICE ALONG WITH A SATISFACTORY RELEASE OR RETRACTION from the hired lien companies once the job is completed and paid in full. WHICH HAS NOT BEEN DONE OR SATISFIED AS OF YET...
You're in receipt of our paid in full checks for the job, yet neither company: Specialty Paving or Vulcan Materials has performed your obligation for a paid in full invoice & satisfactory release for the two pre-liens...Jessica from Specialty mentioned she mailed out a paid in full invoice, yet when I emailed a 'second notice' because I have not received it via US mail as of yet, why hasn't Specialty Paving/Jessica reassured me and emailed me a copy along with the hard copy in the US Mail? This should have been done when the bill was paid in full back on November 14, 2018. It is now December 4, 2018 as I write this.
Specialty paving not only did not make us aware of their practices using Pre-liens. When the owner Wade of Specialty Paving knocked on our door to view the cracks in our concrete and my husband answered the door, the first words out of Wades mouth were: why are you holding up my money ....my husband answered in shock and replied: I'm not sure what you are talking about but I am not holding up your money you are here to look at the cracks in my concrete. Specialty is the one who took until the 14th to come out to our home due to their sick foreman. He was paid in full that day on November 14, 2018. In fact if Wade the owner of Specialty Paving was on the up, an AZ licensed contractor, he would have said to my husband as he shook his hand and gave him the paid in full check: Joe, don't be alarmed when you receive the AZ preliminary 20 day Lien notice - it's standard practice for our company ...That is what a professional decent company owner would have said. Instead of creating such havoc and emotional upset for the average homeowner.
We are well aware that the purpose of these pre-liens allow you to turn them into a lien against the homeowner/customer at any time - yet you have been paid in full but not followed up on your end with a proper paid in full receipt and satisfaction release for the pre-liens which should have been done on November 14th when you were handed the final check and paid in full. Here we are December 4th still dealing with this issue because of Specialty Paving and Vulcan Materials.
Jessica and Wade you are so concerned about your Yelp review - which is not untruthful - you have not reached out several times. You mentioned in your initial email response '20 day Pre-liens are standard for every AZ contractor' but that is not truthful. I know and have dealt with many AZ contractors that never run/operate their business this way. In fact this is the first time ever. A Pre-lien notice allows the company to file a lien at any time against the person/persons listed on the Pre-lien notice...And Pre-liens come from "Lien Companies". You stated it was standard practice for Specialty Paving to send out at the 'beginning' of every job, yet both 20 day pre-lien notices are dated & signed after the job was completed and paid in full: November 14th &16th. My husband explained to Wade that day they stood in our driveway looking at the cracks - he was not interested in taking the situation any further and paying a specialist to review the cracks. Unfortunately we should have taken pictures before and after ...we know the truth - we are more upset that Wade the owner of Specialty Paving never mentioned that we would be receiving 'two' 20 day pre-lien notices & had the opportunity to 'retract' the notice when the agent from Corporate Lien services questioned Wade knowing Wade had already been paid in full because I had sent the agent copies of the checks and invoice showing we paid in full as soon as I received these upsetting pre-lien notices.
We do not take these actions performed by Specialty Paving and Vulcan Materials lightly. No homeowner should have to deal with this .... read more