Daniel came out and diagnosed our pool issue. He was friendly and professional. Would happily use…read morehim again.

I saw Daniel's phone number being shared on Facebook as a reference for a good pool guy. And…read moredecided to give them a call. Since I've been having issues with my pool equipment and keep in the water clean.. My existing and current Pool Company has been very unreliable and unresponsive. And I've been frustrated. Upon calling Daniel, he came out the next day. Fix the leak in my pool equipment, clean my filters, test of the water was in and out in a couple of hours and got my pool back up and running. Thank you Daniel. And I definitely recommend this company

We were away on vacation and had a problem with our pool. Mark came out and took care of the…read moreproblem. We are happy we found him, he did an excellent job and advised me as to what to do in the event the same thing happened. He said it was an easy fix and told us it didn't take too long so while he was there he cleaned the pool. Who could ask for more. I would recommend Greenville Pool and Spa to anyone needing a reliable pool and spa service.

Mark put above aground pool liner in for me. He did a great job with work and communication. I…read morehighly recommend him.

My leak was taken care of quickly and efficiently! He did a great job over the phone explaining…read morewhat I could expect the process to be and that's exactly what happened. Super professional and prompt. I've had issues with service providers in the past, but this is one I know I can trust and I will be hanging onto!

Our pool was not working properly and Mike with Upstate Pool Repair came out and found the problem…read moreinstantly. He cleaned out the strainer basket and blew out the lines and found leaves that were clogging the lines. He was so nice and honest from the beginning and never left us guessing when he could make the service call. That is the best way to run a business! Thank you Mike for repairing our pool before the very cold temperatures come in.

I appreciated the support of the Laurens in shop manager (Nathan) for his assistance in finding and…read moreprovided a specific part that I was unable to find. Nathan took his time and found the item for our pool cleaner. His effort has save me considerable amount of time and frustration. The part was less expensive than I anticipated. This is an improvement at the shop, thank you again. DOUG M

From the owner: we specialize in several areas- pool chemistry and troubleshooting, wood burning stove and gas log…read moreinstalls and service, and hot tub sales and service. whether you bought your unit from us or not we will be glad to help you solve any problems you may be having. we also offer a very competitive weekly pool service that gives you more time to enjoy life!

We have been going to Genco for years and was always happy with the service. Last season we had a…read morenew liner put in and it is slipping. I reported it as soon as I noticed it. Never heard back. Recently contacted them and was told that they needed a credit card so that they could bill me for repairing the liner. The liner slipping was the result of shoddy work and I should not have to pay for their workmanship. I knew I would have some issues when I saw air bubbles coming out of the liner when they were installing the liner. I reported this and was told to point to the bubbles in the liner to the installers. I would have thought a manager would have come out and looked at the issue.

I purchased a Genco spa in 2011. My spa continues to work like new. We've only had minor problems…read morewith it in the past 13 years. Genco employees have always responded to our questions and provided us with quick and quality service. Recently I brought a jet cover to Brian in Simpsonville. He found a replacement. Genco's quality can't be beat and they stand behind their spas with service that you can count on. I will do business with them again.

I've used Palmetto Pools & Spas twice in the past month for some urgent repairs…read more First one was to replace the multiport valve on the Hayward filter. It was worn and I could no longer press the lever down to rotate the valve for drainage or waste-out. It was right before a big storm and I was worried that I would be unable to drain the pool if needed, due to the rain. Dan came out within a couple days to replace the valve assembly. Reasonable price. The second repair was the pump motor. The day before the big snow storm, the motor started making a terrible noise and I was worried it was about to seize up. With the deep freeze happening, it was imperative that I get the motor replaced quickly. Dan was able to come out right after the snow. I was lucky that the original motor held out through the freeze. It all worked out fine. Dan was knowledgeable about the pool equipment, friendly, and nice to deal with. Will use them again the next time I need a repair.

We had an awful experience with Palmetto Pools. From the start, their service was riddled with…read moreproblems. We contacted the owner, Dan, several times, but all we got were excuses. He never came out to inspect the pool personally. Instead, we had to take samples to a nearby pool supply store, where we consistently encountered low chemical levels. Whenever we raised issues, we were told it was our equipment and to call our builder. We did, and it wasn't the equipment. Our builder even came out to fix other issues that Palmetto wouldn't handle, like a liner that had come out of the track. We sent photos and videos of the problems, such as algae starting in our pool. In response, we were told that if we wanted it cleaned, there would be an extra charge. We already pay over $300 a month, so an additional charge for algae in the skimmer basket made no sense. Almost a 1/2 year- we did give them a chance. I have enclosed photos of the algae and what they left our system. In summary, promises were made but never kept. We've learned our lesson and moved on to another pool company, hoping for better service. Amy

Barely satisfactory for regular cleanings. Repairs & upgrades were the same. Billing was infrequent…read moreand bundled so that you had 3 months to pay at one time. Long wait times for issues to be addressed. A couple of times the cleaner dropped by only to leave a note that he cleaned (but my security cameras told a different story); the company sent another cleaner the next day or two, but to have to deal with this multiple times in one summer was more than any customer should have to deal with.

From the owner: Looking for a reliable swimming pool contractor in Simpsonville, SC? Look no further than Upstate…read morePool Management Group. We are your trusted local experts in pool building, renovation, and service. With our personalized approach and commitment to excellence, we are dedicated to bringing your dream pool to life. As a locally owned and operated business, we understand the unique needs of our community and strive to exceed your expectations. Whether you need deck renovations, liner changes, or additions, we have you covered. Trust in our expertise and choose Upstate Pool Management Group for all your pool needs. Contact us today to get started on your pool project.