I had an excellent experience adopting from here even during quarantine. I followed the website for available adoptions and noticed that options were disappearing faster than appearing which is awesome for the pets. The only problem with the website is that you can't just click "interested" on an animal, you have to go through a separate page and fill out a form that only allows you to specify the name and species of the pet. So when they remove the animal from the website, you can't go back and reference the description or pictures of the animal. I got a phone call about 2 days after I filled out the form for a cat, but I had already filled out for other cats too that got adopted by others before me and I couldn't remember which one I was being called about.
Anyways, despite that, I was informed about the medical conditions of the cat and asked about his behaviors. I was afraid they were sugar coating things and was nervous, but the person on the phone seemed genuine. I was given an appointment for 2 days after the phone call.
I showed up a bit early and they allowed me to sit inside and wait. It was a little odd since there was not a lot happening inside, and they were pretty strict to the timing of the appointment. I was called upstairs by name and allowed into the backroom to see the cat I wanted to adopt. He was in a cage among other cats, and they warned me he would be afraid. But when I was introduced, he let me pet him and even flipped himself over immediately to let me rub him. It was adorable. I felt I got really lucky.
I was handed a bunch of paperwork for the microchip details and the agreement. They give you a "warranty" incase the adoption has unforseen health issues. They also told me recommendations for when to follow-up with a vet and check for fleas. They also informed me of potential gingivitis to take care of sooner rather than later. I was out pretty fast after that, and it came to about $140. The only minor snag was I asked on the phone if I could buy a carrier there and was told yes, but when I was there they didn't have any. So they gave me a heavy duty carrying cardboard box to put the cat it. I went home via the metro with no problems.
My adopted cat, Astro, has been amazing. He's about 1 year old. So far everything they said about him has kept true. He has no behavior issues, he got used to me and my apartment super fast, and he's adorable to boot. I was afraid that he would have clawing or litter box issues. Nope! Astro from day 1 was well acquainted with a litter box and he doesn't claw at my furniture at all. Even when he "kneads" me, he's very gentle and doesn't dig his claws into me.
I'm disappointed I didn't do this sooner. I never imagined owning a cat, always wanted a dog, but I'm converted. And the SPCA made it painless to do. They didn't let me down and they treated Astro well when they found him. read more