I have been bringing my cat Bo (Beanie) to The Animal Health clinic since he was 7 weeks old. He is…read morenow 3.5 years old. Their level of care is immaculate and pricing is extremely reasonable. The reception remembers Beanie every time he comes in as a kitten would give him cuddles before his appointment time! Bo just got neutered last week and the vets were, again, immaculate. I can't stress how wonderful the level of care is here. Reception is also spot on and the techs always call and are extremely supportive and informative. I live downtown but always take an Uber to this clinic. It's worth the extra time and money.

First experience bringing the new cats. Call twice to make an appointment, no answer, left a…read moremessage, no one returns the calls. Finally land someone on the phone a week later, make a Saturday morning appointment specifying that I need to be somewhere by noon. Appointment time of 10:40 not respected. Multiple people with 11;00 appointments for both cats and dogs seen first, walk ins seen first (non emergency) I had to leave after an hour of waiting with my pets still not treated. I had to leave my pets to have their booster shots and send a friend to pick them up, not be able to complete 2/3 of the appointment as I am not there to be shown how to trim their nails (the only reason I was waiting to clip them) nor ask for the vet's investigation of a certain coughing/sneezing behavior that's been repeating (kept video of the incidents) nor provide any in person information relevant to their check ups and other issues with their diet. At no point did the staff advise us of any anticipated delay as we say there for an hour. The service has drastically changed since I last used their services and I will be looking elsewhere for my pets' needs.

A complete and utter disappointment for myself but most importantly for my now deceased dog Simba…read more Sadly my regular vet left his practice and I was in need of a new one. At the beginning, for normal vet care they were sufficient, but later, once my dog began to show signs of illness, such as peeing in the house, lethargy, no interest in walks anymore, etc., which I reported to them, I was shut down time and time again and told my dog was fine. We had blood tests run and heartworm test done, all the vaccines they could load into my dog (6 at once on one occasion) and medication for his allergies. 5 weeks before my dog's horrific death on my front balcony I once again went in to tell them something was seriously wrong with my dog was once again told there was nothing wrong with him, even though at this point he would no longer walk. I was told an arthritis shot should be considered. He was 7 years old after all. A few weeks later my dog collapsed and had to be lifted in to a wheel barrow (he was 130 pounds and we could barely lift him) to try to rush him the the DMV in Lachine. Sadly he died in the back of our truck before we make it. I called Poirier O'Brien to try to get some sort of clarity on why my dog was dead. A vet who I had never dealt with before called me back and told me, to my horror, that after her review of the file the test results in my dog's file indicated that my dog had cancer, something that Dr. Emily Thompson had somehow missed. I now have to live with the fact that I let my dog down, that my dog must have suffered horribly with pain from cancer and finally a horrifying death which I won't go into detail because it simply hurts too much. I normally don't leave reviews but I think in this case I would not want anyone to go through what I, but more importantly my dog, went through. My last note is that I thought perhaps the owners would have the kindness or decency to at least contact me but to this day, approximately 4 months later, I have not heard a word from them. I think that in itself is self-explanatory.

Dr. O'Brien is the best vet I have been to in Chateauguay. I have lived here for 55 years and…read moretried most of them. The clinic is professional and well kept and pleasant. There are private rooms for you and her staff are sensitive and informed when difficult procedures are taking place. Dr O'Brien's love of her job is evident in how affectionate she is with her clients. I have only had one other vet ever get down on the floor with my pet and nuzzle them. But she does this every time. She is professional and thorough, her recommendations are clear, she provides her opinions and as many options as possible and let's you come to your informed decision. When providing the options for treatment Dr. O'Brien advised us on the cost, laid out our options with all the varying paths and we chose together how we would figure out the problem. Actions were taken on a step by step basis as in many things it is not always easy to diagnose precisely without tests. I don't think a quality vet practice is cheap to run. This is a reality and in many ways you get what you pay for. But above this there are somethings that money can't buy and that is a bed side manner that is second to none, humanity and caring, this woman and Dr. has it. The other Dr's in this practice are like minded and this makes them a strong unified team. If money is a problem, speak up, she will do her very best with all options to find you what are your best options to look after your family member. She certainly did this with us. Her follow up personal phone calls are something I have never seen before in any vet. When you want someone who cares and is experienced and only wants what is best for your family member when they are at their most vulnerable. Go here, She is a wonderful human and a great vet.

I contacted the SPCA Montreal ( head office), Les coteauX, and Vaudreuil to ask for help regarding…read moremy cats broken leg. I was looking for assistance in finding an organism that can help with lower cost surgeries for domestic animals because am unable to afford the astronomical cost of a regular vet. The answers were: We can't help you. The 3 options given were: 1. Figure it out on your own 2. Abandon your animal at a shelter 3. Have your pet put down Astonishing coming from a organism for animal protection!

I really loved working there , loved taking care of the animals and people were very nice to me:)…read morefelt like I had finally found a job which I was passionate about even if the pay is not that great.. but in the end, even if I thought that everything was going well, some people were talking behind my back instead of just directly talking to me about the issues. I ended up losing my job with no clear explanation of what happened exactly. It was frustrating because I loved sharing my passion with others that loved animals too but turns out not everyone wants the best for you or anyone. I just know that I'm worth more than an association that believed lies of some backstabbers that just wanted me out of the picture. Be careful and watch your back... no one is your friend even if they're nice to you! All hypocrites:/

What happened? No one can reach Dr. Seto. Always reliable and such a good vet. A neighbour had to…read moreput down her 15 year old dog and after being a client of Dr. Seto for more than 16 years, called to book, and no one returned her call. This is not something a petowner takes lightly and it's a time of great stress. Another neighbour called for his cat and no reply. I've been trying to reach Dr. Seto for months (He usually would get back to me within two days). No response. And no one explains. No one replies to emails. Terrible to see a reputation ruined.

Thanks to Yelp I found such a welcoming and caring vet for my kitties. Dr. Elkin Seto is extremely…read moreknowledgable and approachable as is his crew of vet techs. If you have a question about your pet and you're a client of his, he will call you back the same day! Usually within a few hours if it's urgent. I originally brought my 2 sick cats here for a check-up and unfortunately one of them had terminal renal lymphoma. After several days of overnight stay, I was encouraged to take him home and spend quality time with him before he passed away. Because of this recommendation, the fees were incredibly reasonable compared to what I probably could have been sold by "upseller" vets. In the end, I had a few days of quality time with my kitty at home and was spared a hefty vet bill and invasive treatments that would have ultimately done nothing to prevent the inevitable. My other cat was also seen with minor issues and he's thriving at 15 years "young". I was convinced the older was going to die from depression and was so worried about his deteriorating state and then all of a sudden a miracle happened. A tiny absolutely adorbs kitten was brought into our life thanks to Dr. Seto and his crew. I dropped by to buy some cat food and say hi and just passively mentioned that my remaining cat was inactive, stopped grooming and missed his bud. Long story short, they were fostering some kittens and I became the mama to a gorgeous 6 week old Calico!! And they just gave her to me for free?! Now my older senior kitty is happy and healthier than ever and he and the new kitten are cat buds! A match made in heaven. The crew at this vet all care about their animals which is evident from seeing how they occasionally foster rescues free of charge. I am so impressed by my entire experience here thus far. You can tell that people love this place from the reviews and the fact that it's always busy, people coming in and out with their cats and dogs. It's the place to be if you need a vet! Paid street parking.

Excellent vet. Very friendly and helpful. Was visiting Montreal and they helped me with a travel…read morecertificate for my dog.

the setting and environment are great, plus I am confident my pet is in great hands here, but you…read morepay a premium for this. not only are their fees high, there seems to be a practice of over-selling and pressure tactics to get your bill higher. This is something I have heard from multiple clients. Make sure you always ask what something costs before you go ahead with it. Also, make sure that the vet (and there are numerous ones) looks at problems incrementally rather than assuming the largest (and most expensive) procedures are necessary. If you know what your pet needs, phone around for a quote! If you know what your pet needs, this is a great place to go. If you are searching for an answer regarding your pet's health, be aware that you might spend a lot of money getting to the result.

I can't say I was impressed with their business. They…read morecharge less than other vets indeed for the 1st consultation but it seems to be a marketing thing...because on the 2nd and 3rd visit they found all kind of tests to carry out and prescribed way too many meds for a pet that has been stable since the last 3 years. Admittedly my pet requires regular follow ups but I was never asked to carry out so many tests where I previously lived. And meds were kept to a minimum for the pet's sake. The doctor was not overly friendly with my pet. Previous vets I saw took their time to reassure him and ear his trust but here they were in a hurry and I almost felt like they treated him like a car to repair. To the point where he was very stressed. A few times I asked some questions about his condition but the responses I got were pretty vague. Everywhere else I have been there was the option to pay in installments but not here. They expected $500 right away (this was not an emergency, just a regular check up).When I asked if it was possible to pay in 2 installments (as I did not expect such a high fee) they looked at me like I was trying to avoid payment and made them waste their time. I had to ask for a quote before all the tests were carried out because otherwise they were just proceeding oblivious to my presence. I have owned pets all my life and dealt with many vets. These were the ones who impressed me the least. I would not go back. I do not recommend them. There are many better clinics in Montreal where they don't deal with customers with attitude and take time to discuss options/interact with your pet.

Very honest doctor! Takes his time to explain and doesn't rush ! Many times I went and every time…read moremy dog had a problem he would open his book and show me what the problem is and offer a treatment! Truly cares about your animal, does not charge you expensive or do unnecessary tests! He is always available to answer questions. I have visited many vets And by far he is the best priced and great service! Do not hesitate to go!

Dr. Foot is a fantastic and compassionate vet. Over the last few months we visited him numerous…read moretimes with our older dog who's health was failing. He never tried to sell us any any type of unnecessary tests or treatment and always had our and our dogs best interest at heart. He encouraged us to stay in touch with him and give him regular updates, all at no additional cost. I really can't say enough good things about Eric. He truly cared for us and our dog during what was a difficult and emotional time. I strongly encourage you to trust your pets health to Dr Foot.

Dr. Foot is a holistic vet who won't try to sell you unnecessary treatments for your pet. It is…read moreobvious that he truly loves animals. My three pets see him for their regular checkups now. I became disillusioned with other vets who wanted to vaccinate my pets with vaccines that are supposed to be every-three years only, or once only.

We brought our Sir Oliver ( Yorkshire Terrier ) at the Hospital. He had already passed in our car…read moresurrounded by loved ones. The staff(s) and especially France, were extremely graceful, empathetic and comforting towards our recent grief. She brought us unto a private room to mourn our little Oliver and explain to us - step by step - the procedures for a private cremation that we desired. The very next morning, she called us to see how we were holding on with our mourning. We will be eternally grateful to France who demonstrated such love and understanding towards us. We HIGHLY recommend this Hospital for the excellent service - with the vets as well with the technicians and receptionists - and human touch that they had towards our furry baby Oliver. Also, their prices are very reasonable. We will DEFINITIVELY choose this Hospital for their infinite care for our next furry baby in the future. So Grateful !! Cinzia C.

April 15 2026 had to euthanize our beautiful Bella. The staff were amazing and very compassionat…read more They explained in detail the process and gave us all the time we needed to grieve. We highly recommend this place and hopefully will be great with our new puppy Blaze