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Spartan Remodeling

5.0 (1 review)
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Services - Spartan Remodeling

Window installation

Window replacement

Gutter addition

6 More Services

Gutter installation

Gutter replacement

Roof inspection

New roof installation

Roof replacement

Reroofing

Spartan Remodeling Roofing Photos

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4 years ago

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CRS Exteriors

CRS Exteriors

(11 reviews)

Had Provia patio doors installed on 8-4-25 by David and Scot. Well pleased with the product ...very…read moreclean look. Installers were very professional. you could tell that they knew what they were doing and had done this many times before. I had previously used CRS for new windows and the service and quality were just the same. David and Scot answered all questions and cleaned up very well before they left the job. Bob and Edythe Knoxville. Tennessee

Our house is only 12 years old but during that time, we have had to replace the same front window…read moretwice. This time, I decided to look for another service provider and I'm glad I did. After calling some of the big names (Anderson being one of them) who told me my job was too small, I finally got hold of CRS Exteriors. They immediately scheduled a person to come to my home and give me an estimate. Alan Keck, the company owner, responded, measured and gave me a set quote for a fully life warranted window. I signed the contract and he ordered the window (all of which are custom made by the Amish in Ohio. Two months later, the window had been constructed and sent to CRS. Today, Tyler and Jordan, two of the installers, came out, removed the old window and installed the new in about 2 hours. They were courteous, respectful of my home, did a great job and left only after they had vacuumed up every last piece of detritus. I am impressed, totally satisfied and would eagerly recommend CRS for any exterior need.

Pella Windows and Doors Showroom of Knoxville, TN

Pella Windows and Doors Showroom of Knoxville, TN

(4 reviews)

We'd had nearly all of our windows and doors replaced by Pella. The first window we had installed…read morewere wonderful except the one in our bedroom that howls in the wind. The patio doors ($22,000) were delivered five months later with the wrong trim, last month. Tried to reach out to our sales representative Chris Grendel's (865) 308-1961, but he hadn't set up his voicemail box. Let me remind you this is Pella, allegedly the A++ folks in the business. I reached out to Doug Jackson, our sales representative who oversaw the installation of our windows. He actually took out call and committed to pre-Thanksgiving installation. Now not sot much. I'd still still give a five star review of Pella in Chicago, here not so much. Let me say., installers are great, sales representatives and office staff not so much. How do you give a telephone number in your sales contract that doesn't have a voicemail activated - Chris Grenfell? Beware Chris Grenfell, no follow through - No availability. Stay clear. Would give zero if possible. 11/18/22 Update Just got a call that an installer would be to my house late Wednesday afternoon. So maybe?

One of the most challenging businesses I have ever ordered a product from. The sales rep mis quotes…read morethe lead time and then does not answer or return calls when you try to get updates. The receptionist intentionally screens phone calls and does not return messages. Figured out the only way to get through to the office receptionist was by calling corporate and having them patch me through - this way she couldn't see the caller ID with my number. When I finally got in touch with a manager, he promised to personally keep an eye on my order and said he would call me on a specific date when product was supposed to ship. He didn't call and so 2 days later I called him and left him a voicemail but again received no call back. Finally just went through to corporate office every time I needed to get information. Perhaps the product delays (10 weeks) was excusable with COVID but the extreme lack of customer service and communication is 100% inexcusable. These locations are apparently independently owned and operated so if you want pella products I would highly recommend going through a different retailer for your order.

Spartan Remodeling - roofing - Updated May 2026

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