I contacted Steve's Plumbing. Steve promptly came out, quickly gave me an estimate took care of the…read moreissue was nice and courteous not good at writing these but had to give him a shout out!

From the owner: our business specializes in quality service and repair plumbing for residential homes.read more

I cancelled this appointment and they still came. They were messing with my equipment and denied…read moredoing so but backpedaled when I told them I have everything on camera (which I do) Smh. Dishonesty from the gate. Dodged a bullet there imo. Obviously. And he confused an electrical outlet as something to do w my sewer pump. Smh. Thank god I cancelled. Oh wait they came anyway I Wow. Great response. I did cancel via text. It delivered. Not my fault you didn't acknowledge it. But that's not the issue to me. Coming and messing with the equipment and denying it when I called until I advised them it's on camera. Str8 out lies. Ask him about the electrical box. I have everything on camera showing him where he doesn't belong in my back yard messing with equipment he shouldn't have touched. He should have left when no one answered the FRONT door. I stead he went into my backyard. Nope and lying to me then telling me have a blessed day. To me that's demons talking

We had a major water leak in our front yard (49 year old, original to the house pipes). We were…read morenotified by the water company of excessive use for Jan/early February. We scheduled 3 estimates- 2 were done. Went with this company. They were knowledgeable, explained everything that would need to be done, fair prices, itemized estimate, very professional. We found out about the leak on a Wednesday. They arrived early on Monday and completed the work the same day. Very pleased with the service and the work.

I had a bit of an emergency. Both my showers had the same issue but I had this company for just the…read morehall bath. I had an uninsured "Plummer" come and make my situation worse. He wasn't able it fix his mess. I needed my water to be turned back on so I called this company. He was very nice on the phone but nice soonest mean anything these days. I didn't know it was over $940 when I hired them. I feel they took advantage of my situation. For them to put in new values system and faucet. With cheap plastics knobs and super dated look. It doesn't even look nice. He was there less then 3 hours. The adjacent bedroom had a plumbing cubby in the wall. It was really easy for him to get access to this area as well. It was an old delta faucet system that need to be changed out because plastic values were leaking. The second bath (master) I hired another licensed Plummer and with everything out the door same job it was $300. I even have a nicer update looking faucet. He was retire military and in the Plummer union. Super outstanding man. I will call on this gentleman who fix my master bathroom for future fixes. Thanks Andrew!

This was a mixed bag. I had high hopes for these guys based on Yelp. The reviews are great. Even…read morethough the Yelp sent out bid requests to several other plumbers, I had already settled on Shaver based on the reviews. I asked for an estimate when I called their office to set an appointment. I was told there would be an $89 trip/diagnostic charge and then they would charge me for the work, which they said they would tell me once the service tech checked out my issue (Leaky outdoor faucet). So I was fine with that because I had a degree of trust since the reviews were so good. And I had received a flat rate estimate by then from a competitor for $220. So I'm thinking in the ballpark of $200 which was fine. The guys who came over were on time, personable and professional. I liked them. However when they were finished estimating the service, it came to $489. This was just too far out of the realm of possibility that I just paid them the diagnostic fee and am having a friend come do the faucet replacement for me. $50 part and I'll grill some burgers.

Wish I could leave a negative star. When the man showed up to fix 3 leaks, he broke the 3 items he…read morewas supposed to be fixing. He went upstairs to fix shower leak, and broke that faucet. He had to go to Lowe's in Springfield to get new parts, and I was probably charged for those. He next tried to fix leak in bathtub in master bath, and somehow broke the drain. When he tried to fix leak in sink in half bath, we ended up having to get an entire brand new faucet system. When he came back a 2nd time to repair the things he broke, I asked him if he is a licensed plumber, and he said he is not. When I called JR to report the problems, he was VERY rude to me, so I would NEVER call this company again.

Efficient, professional, courteous, reasonable. I would highly recommend this company hands down…read more Very pleased with the experience.

Called Lee Company last Friday because the master bedroom electricity shut off. They sent someone…read moreto come look. He was in and out in less than 10 minutes turns out it was just a tripped fuse which I missed my mistake. But they ended up charging us $139 something so little! I asked him to please charge us less that was just too much and he said nope can't do that. Of course we called back, asking to speak to management. They didn't get back to us. 3 more calls later over half a week I finally got a manager to call me back. Said the guy only charged us $60 to flip the switch, the other $79 was a "dispatch fee". Yes I looked at the box and missed the tripped switch I thought I got them all but come on we payed $139 for 10 minutes of work. They refused to refund us anything from their overpriced fees. Best he could was waive some fees on our next call. Spoiler alert there isn't going to be a next call with the way we were treated. Hey Lee Company, don't treat people like this. Just because times are tough doesn't mean you should rob us blind. I feel very much taken advantage of.

Had Merritt on Oct. 23,2025 to perform our annual Plumbing Check. From the moment he arrived, he…read moreexplained everything and he was 100% on the check list. Professional and Very Experienced. I highly recommend Lee Company and use them for everything they do. Sign on for their services if you haven't already. Very reliable and responsible company.