They were pleasant and professional, but that's about all I can say. In short, they hired terrible…read moresubcontractors, and took no responsibility for the sub-adequate work they did. When we took the option of ground-mounting the heat exchanger instead of roof mounting it, the crew mounted this enormously heavy piece of equipment on top of a single vertically positioned 4x4x8, screwed to the middle of our deck, about five feet in front of the door! (See photo 1) And they did this without checking in with us, or telling us the plan! In addition to blocking the door and making it impossible to get large appliances in or out, a strong wind or single karate-kick would easily have brought the whole thing crashing down. And that's how they left it. (Furthermore, while working, the contractor had to shut off electricity to the whole building, including the accounting office, but then did not turn it back on before leaving, and did not leave a not on the breaker box telling us not to turn it back on. When someone switched the power on the next morning, the contractor got angry when he came back, and told us it was a fire hazard. So, if it was dangerous, where was the note telling us not to turn our power back on?) Finally, ABD agreed to relocate the heat exchanger to the roof, charging us over $3000 for doing so. Okay. And using the same sub-contractors. Even though I told them I had no confidence in this team....okay. And, ABD offered a 90 day warranty. For roof work. 90 days. Spit and bubble gum would have held up longer than 90 days. Predictably, the same guys came out, mounted the heat exchanger to our roof--a standing seam metal roof that we just installed three years ago--and sealed it using what looks like latex caulk, suitable for door or window trim, but not how you prevent roof fasteners from leaking over any amount of time. (See photo 2) A *professional* roofing company (Cowan Roofing, they do great work) had a look and confirmed that it won't leak right away, but probably in 2-3 years will need to be redone. To remount it correctly, to prevent ongoing maintenance, is going to be almost as expensive as ABD's bill for re-mounting the whole thing. I sent them the estimate, and ABD refused to cover one penny of the cost of fixing their work. The end.

Run far far away from this company. I have hired countless contractors over the past 15 years for…read moreboth my house and vacation home and have this experience. Would've had more success hiring a neighbors kid down the street. No communication, just throws numbers out, doesn't follow through, and simply just tries to increase the already jacked up price. This company is a joke at best and just out to perform professional robbery without results. I hire them to replace some rotten deck boards, patch 2 3 foot sections in the ceiling, and build a matching handrail on the front of the house for my parents. First you will be greeted by a shiny professional car salesman with an ipad who brags about "not being the cheapest", makes racist comments such as "We aren't Mexican" (should have been a sign right there), the process of the work to be a dedicated huge crew that will come in and knock out anything in 2 days without reassignment. He also bragged about how big the company is and everything is done right, etc etc. He had to call "the boss" later to to be called "Vice President of Installation" on his email, then later to be called "Director of Installation" by his "Customer Service Dept" sister/wife. They cant even get their titles right. The salesman comes back with a typed up quote and contract to sign after his bosses approval. BE VERY SPECIFIC IF YOU EVER SIGN A CONTRACT WITH THEM WITH BROKEN DOWN COSTS. Contract stated: Replace rotten 1x6 decking, patch and paint drywall, repair two piece crown, railings on stairs Notes: A deposit of $2,130.22 is due before any work is scheduled. The remaining balance of $2,130.22 is due upon completion of work. Customer must supply paint. Deposit received, check number 1976, amount $2,130.22 Description Quantity Cost Deck board replacement, drywall patch and paint, crown repair. Remove and replace rotten deck boards in back yard where needed. Remove damaged drywall and replace, patch and match texture as closely as possible. Upstairs bedroom. Skim, sand, and paint patch in living room ceiling. Replace run of crown in living room where cut. Remove iron railing on front porch, install new wood railing to match existing, paint to match. Project Total 4,260.44 The quote for this was $4200 with 1/2 down. I was tired of looking around and just wanted to get it done because family were coming into town in a month and there was no way I could complete it all. The "company" uses a lot of made up titles with their staff to look big. They are out of Fredericksburg taking a job an hour away. Workers arrive and it was obvious no one had given them details on the work they were to perform. The first day was spent going to Lowe's and 1hr drive time because they got here at 10am, went to Lowe's, bought wrong size boards, returned them after I pointed it out and replaced with 16 12 foot boards. They stated the contract was spec'd for 16 boards..I don't see that do you? No I wanted the deck repaired, so MOST of the deck got repaired until the boards ran out unless I wanted them to call "the boss", "the VP, "Director of Install", all the same guy Mark King. They had originally stopped at 1/2 the deck completed stating out of boards. I pointed out after measuring the boards, I was missing a lot more "feet" if that is what they are basing it on. They realized they bought 12 foot boards instead of 16ft boards because it couldn't fit in the van. So yeah!! Good news, I can get some more feet for FREE!! Lucky me! Cut hole in ceiling, try to jack me for $800 mold remediation, I told them no, had Serv Pro come say its fine and splashed some bleach for free. Still tried to charge me at the end for it because they "bought" bleach. Even after I told him to not do it, and the workers didn't. Told the boss he needs to communicate with his people and not getting paid for that. Tried adding to the bill anyway. Didn't complete rail because they "couldn't make it look right" so I got $385 off, then said I was quoted for a 4x4 post. I don't live in a mobile home. Didn't attempt to match ceiling, see contract. At that point, after blank stares and watching the boss needing to be called to find out 1. How little he could get away with 2. How much more I could be charged. Finally I had enough of this nightmare, and cut a check for the remained of the contract minus $385 of $1750. Not the $2900 made up number, the "boss" wanted. Got a call from the "boss", arguing about his add on's I didn't agree to, nor performed. I didn't even let them stick around to go back to Lowes to match the ceiling and called it a loss just to end this nightmare of a company. STAY FAR AWAY. WORST EXPERIENCE EVER! This company is a joke at best, trying to appear to be professional and on top of it, when in reality can't even fund their own equipment needed for the job.

Decked Out Boathouses will be completing their second project for me today. Last year I had them…read morebuild a boathouse for me and they really came through. This boathouse was very big with an extensive second level that is partially covered with a hip roof. They helped meet a deadline to complete the project for my son's wedding in early June. They completed the boathouse two weeks early and their crew for 7 days a week to help us out. The boathouse turned out beautiful. I had them come back this year to remove and construct a new sea wall along the shoreline. Once again, the project came out beautiful. I have owned a construction company for over 40 year and consider myself particular customer. I am impressed with their work and the team they employ. Charles and Jeff are very busy and you may have to wait a while for them to work you in. Once they get started the projects go very smoothly and the workmanship is first class. I recommend Decked Out Boathouses for any boathouse or sea wall in Lake Anna

Last year Decked Out Boathouses replaced my boat lift and cables as well as an area of my dock. I…read morewas very happy with their workmanship. This year, I had a problem with the lift and Jeff quickly responded and corrected the problem.

Ben is awesome! He truly puts his heart and soul into each project he and his team does. He's done…read moreeverything from hardwood floors, cabinets,decks, drywall, and even roofing for us! Very reliable. Economical. Highly recommend for anyone in the Fredericksburg/Stafford/Richmond area who wants a job done RIGHT and in a timely manner!

Needed a skilled carpenter to do a metal roof patch and pvc window housing. Very affordable worked…read moreefficiently and paid attention to detail. Will definitely do more business in the future.

James is skilled in many things and he does them all well. He built my deck with metal roof and…read morescreened it in, I couldn't be happier with it. Love the sound of rain on a metal roof. I also suggested he make the door slide instead of swing out. He fabricated a door out of materials at my house, it is pretty clever the way he designed it. He has a true gift for carpentry, give him a call you won't be disappointed.