Have used the service in the past and was very pleased with the service. Contacted for a second…read moreclean for a move out. Immediately answered they were available, but then stopped responding to any communication. In the end they were a no show

Stopped responding. Unresponsive. Went to view the home but could not complete the job. Never…read moreconfirmed they were not going to take the job even after multiple efforts to request status. I asked if keys were returned to lockbox so I could move on to another cleaner and could not even confirm that. Do not trust this cleaner, they will not do the job and leave you stranded.

Hello, my cleaner Cathy was AMAZING. I appreciate her leaving Bingo to come clean my house. 4/5…read morestars haha. Nothing to do with Cathy though. Cathy was friendly and fast and very communicative about her process. I enjoyed having her around and helping with the move in clean. Please let her know if we use this service again we would 100% want her back. I ordered a same day deep clean and they scrambled to make it happen. Great service for a move in or move out!

Quality of the clean was not up to our standards. Didn't even seem like they mopped. We received a…read moredeep clean and it was astronomical for only a 2 bed 1 bath 1.2k sqft house

Requested service. Got pricing and she said they could come on Saturday. I told them that sounds…read moregood, and asked for next steps. She never replied. I replied on Friday to make sure we were still good for Saturday and got no response. Just ignored.

I recently requested service from Maid 4 You and did not receive a reply from them. I left a bad…read morerating and learned a couple of things. One, don't assume people aren't just not calling you back. They have lives too. secondly, after the review, I received a very kind response from the owner and understood what happened. Needless to say, I felt bad for leaving the review. I did due to the circumstances. She was very kind and polite and I will be giving them a call again. The only thing I could find was to update the review so if this is a second review, I tried to correct the first one. I believe she deserves five stars for her timely reply and the genuine sincerity she put forth. I will be calling her again and look forward to working with her.

The service was amazing. The house was very clean and smelled amazing. They provided a clear quite…read morethat was reasonable and honored that quote. They went above and beyond for this clean. I would recommend them and use them again.

From the owner: PROS CLEAN UP delivers professional, detailed cleaning services for residential and commercial…read morespaces in Louisville, KY, and Southern Indiana. Our experienced and reliable cleaners are dedicated to exceeding expectations with their attention to detail and commitment to quality. We specialize in deep cleaning, move-in/move-out cleaning, post-construction cleanup, standard cleaning, and Airbnb cleaning. Whether it’s a home, office, or gym, our team ensures every space is spotless and tailored to your needs. Choose PROS CLEAN UP for affordable, high-quality cleaning services backed by a hardworking and trustworthy team.

Great communication throughout. Reasonable pricing. Spotlessly clean afterwards. Highly recommend…read moreand would use them again.

Awesome job!!! Our house was truly spotless once they finished with our move out service!…read more Appliances, cabinets, closets all looked great. The new owner was ecstatic. Efficient, fast, timely & affordable- highly recommend!

Letty's team are absolute perfectionists! They are not only thorough but they clean areas that I…read moredidn't even think of cleaning, leaving my house sparkling and fresh. I look forward to their arrival. The prices are a great value (I've had Letty's team do deep cleaning and routine maintenance cleaning). Letty's cleaning services are a wonderful support for busy people without enough time to clean, people getting older or living with physical limitations and simply the best for anyone who wants their home to shine! Also Letty's team are stable (not rotating staff every week), trustworthy, well vetted and very professional.

They do a fantastic job! I have used a few house cleaning companies over the years, and Letty is…read morethe best. I feel other cleaning services always leave a couple of spots or areas lacking. Letty takes a lot of pride in her work and gets EVERYWHERE. I am always more than satisfied!!

Did a great job. Very thorough and detail oriented. I highly recommend and intend on using Sudz on…read morethe Run again in the future.

We have been faithful clients of Sudz on the Run for over a year. The owner is fabulous and…read morebelieves in transparent communication, which I greatly appreciate! Regular cleanings help keep our home tidy, clean, and comfortable. We recently asked for a deep clean following a pause in regular cleanings due to our personal situation, and she did a great job getting the heavy-use areas back in ship shape! We're so glad to be able to have Sudz on the Run back on a regular schedule. I find the rates to be excellent for the high quality of cleaning that never wanes. I trust the owner and her team implicitly and highly recommend her services!

requested a deep cleaning of a new home- she came in looked at the house gave us a quote of 750.00…read more she cleaned the baseboards well, the stove very well, and all of the blinds really well- but the bathrooms looked untouched when she left- we had to re do all of them. There were still hand prints and dirt on the walls, crud on the floor, cob webs in the corners of ceilings. It definitely wasn't the deep clean that I was expecting for 750.00. I wouldn't recommend for deep clean- but she probably would do really well for regular clean.

My house was a disaster because I had been out of the country for 4 months. I didn't have a chance…read moreto meet Nora but she was very responsive through text and I was completely satisfied with the deep clean that she did.

I ordered the service via Amazon Local as a gift for my Mom , so she wouldn t have to clean up…read morebefore the 4th of July. They took my appointment and never showed up. I even called the night before to confirm. They simply stood up my seventy year-old Mom without a call. They never answer the phone. It is a voice mail. I finally got a text response, but they refuse to call me to discuss. Just gave me a story about having a medial emergency and refused to contact me. Here is a direct quote, If u want to ttrash mr thats your option . Sorry for the typos , but it is a direct quote. This is a major disappointment. I read al of these great reviews and then I get treated like crap. I will never use these folks. I will personally remove any sign I see of theirs in my neighborhood. I had a similar experience with a cleaning company via Groupon. Ironically , they stood us up and then claimed medical emergency . I tried to make sure this wasn t the same group. I think that these companies use Groupon , etc. to boast their appointments and then don t fulfill their obligations. I would not use these people. Thanks a lot for making me looking bad in front of my Mom, not to mention I have to clean the place for a group of people coming tomorrow. I guess I should have called a reliable cleaning service. Ed McQueen, Jr. Crestwood, KY

I am very disappointed with Aunt B's. I bought a living social deal for 3 hours of cleaning. I…read morecalled and scheduled it with Brenda for the next Monday. Someone (not Brenda) called me the Saturday before and said they were at my house so, thinking I got my days mixed up, I gave them the garage code and my apologies. When I got home, no one had been there. Assuming I must have been right about Monday and that they might have had the wrong house, I let it go. On Monday night, I got a call from Brenda who had "just pulled the note out of my pocket" from when I had called days before and wanted to know which Monday I had wanted. Obviously, I wanted that day but again, thought it was an honest mistake. I rebooked for Saturday when she said she would give me a call when she was on her way. Not wanting to wait around all day, I stepped out to run a few errands. When I got home, no calls, no cleaners. When I called (pretty good and irritated at this point) she said that they had come but I wasn't home and that they had tried to call me (I had no missed calls or voicemails) but it just rang and rang. I thought I would give them one more chance so I set it up (again) for today. I got home to find a house with a vacuumed floor (the kitchen wasn't even completely vacuumed. still potting soil on the floor from my son's seed propagation project the day before), made beds, and the trash taken out. Nothing is dusted, nothing is mopped, the bathroom sinks were not even wiped out, the toilets themselves were not cleaned (bowls are cleaned but there is still urine on the rim of my son's toilet and there is dust and other "bathroom dirt" on the tops of the toilets and the seats.). It looks like I let my 9 year old son clean the house and that he worked on it for 30 minutes. I have a house that is barely 1200 square feet. There is no reason that every single thing in that house should not have been done and done well. WORST PART: I called the owner to let her know that they had done a bad job and she didn't believe me. So I sent her an email with pictures. She sent an email back saying that I should be ashamed that my house was that dirty to begin with and then called me a coupon hopping nutcase. Then she threatened to post my name, address and photos of my house so that "your friends and family can see what your house looked like". (By the way, when I had originally called, she commented about how clean the house already was when they arrived, not that I should feel like I need to defend myself to that insane comment) I have had a few cleaning services throughout the last 15 years and this is the worst, slack job I have ever seen. Due to the absolute lack of attention to detail and the poor job they did at the jobs they actually got accomplished, and the appalling behavior and language that Brenda used with me, it is truly a wonder that they are in business. Needless to say, I would never and will make sure that my friends and family never use this company's services again.