My family recently rented with Space Coast Management, Inc in Cape Canaveral, FL. Truly, we found very few positive issues with this company. First, we arrived on a Saturday only to find out that the pool would be closed for the entire week of our vacation. We were not informed by the rental company but by a small sign posted in the elevator. Second, we went in on Monday to discuss our bill and method of payment. We requested a discounted fee since the pool would be closed for the majority of our stay (5 out of the 6 days), we also requested the 10% discount for AARP members and the cleaning fee. We wanted the cleaning fee to be waved, since the properties were obviously not cleaned prior to our arrival (i.e. the place was dusty, mildew in the shower and mold under the sink). I had to clean the condo myself. They were extremely busy and we were asked to come back on Wednesday to discuss our fee and discounts, however, they went ahead and charged the credit card we used to reserve the 2 condos without waiting for us to discuss matters. They offered a 10% discount for the closed pool, but did not want to discuss the AARP discount or the cleaning fee. When we did return to question their customer service methods, they threatened to call the police (which we were fine with). Realizing that did not affect us, they refused to talk to us. I would go back to the east coast of FL again, but you could not pay me to stay at a property managed by this company. read more