It was my daughter's wedding day and we arrived to have our hair done. We immediately noticed that the place was empty. When we asked if they could fit in another person, we were told they recently found out they would not be at this location much longer and most of their staff had bailed on them. No appoligies!!! The girl proceeded to do one person's hair at a time. One of the bridesmaids had to go back to the hotel to wash her hair. We ended up giving two of the bridesmaids manicures and one a pedicure ourselves. The girl they would not fit in, we ended up bringing our own curling iron in to do her hair while they continue to do one person at a time. I was supposed to have my hair washed and dried straight. They said they had me as an updo which as the mother of the bride, not what I wanted. They convencied me to curl my hair. Big mistake. I was so upset that my hair looked awful on the day of my daughters wedding. It was now four and half hours later. We were out of time!!! Once back at the hotel, I used my curling iron to try to smooth out the crazy curly mess my hair now was. To make it worse, I paid $45 plus 20% added tip (since we were a bridal party) for what was a mess. Several of the girls hair did turn out nice but our overall experience terrible. The owners were not friendly and made you feel unwelcome. It was so sad that such an important event was turning out to be such a bad experience. If this is how they treat their clients then I can understand why they seem to be going out of business. They should have told us earlier in the week that they did not have the staff to do our hair for such an important occasion. I really don't think they cared. They never showed any concern or appoligized for our experience.
If you have scheduled your bridal party to get their hair done in the next couple of weeks before they are closed, I suggust you cancel and find someone else. Pay for someone to drive in from another city or state. Don't go to Spa Vogue. read more
