The individuals working in the store are from Asia and not all of them have very good English skills. Despite this, they are smart enough to print and laminate a paper that lists their services and prices. For instance, you can get a chair massage for 30 minutes for $30 (tax is included in that amount). Shorter times and foot massages were also available for lesser amounts, but I always go for 30 minutes so I can truly relax and enjoy the experience.
They have two locations in the mall. One is a roped off area in the center of the mall aisle near one of the entrances. That one is very public and noisy, but still adequate. Personally, I prefer the in-store location where some of the mall noise is blocked and you don't have everyone walking by gawking at you. You can even go a step further and request a table instead of a chair. You don't take off your clothes for either. The tables are behind big screens that provide further privacy since no one in the mall or store can see you at all.
I've noticed that the massage routine is practically identical whether I'm in Tucson, Arizona; Pearl City, Hawaii or Bellingham, Washington. It is consistently good in each location.
There isn't a lot of communication with the customer before the massage except to agree on the time and payment amount. No one asked if I had any injuries or areas of concern. There was no liability waiver to sign or record of the service. I didn't even get a receipt, and I paid by cash, so their business practices could be subject to future scrutiny.
Regardless, they offer a great massage at a decent price. If I'm back in town, I will definitely stop by and get one. read more