Met Kyle and his team at the home show this year as we needed a new hot tub. We found the one we…read moreliked and then went to the new Spa Spot on the west end. They are extremely helpful and really do go out of their way to ensure satisfaction. I had several inquiries about power needs and Kyle went well above expectations in getting me what I needed. using our hot tub now and it is miles above the one we use to have (series 481). The lounger and therapeutic jets are incredible. I highly recommend Spa Spot and the west end location.

I can't rave enough about how great the customer service is at The Spa Spot! The owner and the…read morestaff are super knowledgeable and helpful. Even the owner is easy to contact if I have questions and he is super responsive and helpful (day or night)! It can be tough being a new hot tub owner and he has helped me immensely. I recently needed a technician to come out and the owner had someone out the next morning! Choosing The Spa Spot to purchase my hot tub from was the best decision!! I would highly recommend them and you are also supporting local

The best I have ever had the pleasure of working with! Had my tub up and running in no time, no…read morehidden charges!

From the owner: Our service techs are knowledgeable, reliable, and courteous. With a combined 30+ years of…read moreexperience, we are able to diagnose, repair, and service all makes & models. We will not try to sell you anything your hot tub does'nt need. Services we offer include repair or replacement of plumbing, pumps, heaters, control systems, jets, and accessories! Hourly labour charges are reasonable and billed out in 15 minute intervals after the first hour. And no call out fees! We can also offer covers, cover lifters, and chemicals at competitive prices.

Lawrence the General Manager was exceedingly helpful in assisting me with our issue. It is so rare…read morethese days to get this level of service, and I highly recommend them.

From the owner: Master Pools Alta Ltd. is as privately owned corporation that specializes in the design and…read moreconstruction of commercial swimming pools, whirlpools, special purpose pools, and water playgrounds. We have been in business since 1953 and have been a member of the Master Pools Guild since 1964. We employ the latest technological advances in materials, equipment, and installation techniques, to create "state-of-the-art" facilities and pool water filtration / sanitation systems.