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    Spa by JW

    4.3 (49 reviews)
    Closed 8:30 am - 5:30 pm

    By appointment only

    Services - Spa by JW

    Foot massage

    Massage

    Aromatherapy massage

    9 More Services

    Deep tissue massage

    Hot stone massage

    Lymphatic drainage massage

    Myofascial massage

    Neuromuscular massage

    Prenatal massage

    Reflexology massage

    Sports massage

    Therapeutic massage

    Spa by JW Photos

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    Recommended Reviews - Spa by JW

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    Jacob T.

    This spa charges the same rates as the Ritz Carlton with about half of the service and attention. It's a large spa with a private "quite" pool outside to relax at, read a book, and.......be quite. Not here! We went out to the pool between spa treatments to relax and be quiet. The "private spa pool" was packed! Every chaise lounge occupied. In the pool at 1:30pm in the afternoon we're six LOUD, and DRUNK, women. Cocktails in hand trying to out talk the other. We noticed lots of pissed guests and staff doing nothing about the posted rules of BE QUIET. Passed on that experience so we we went back inside. I went to the counter and asked if everyone at the pool we're waiting on or in between spa treatments. I was told, "Oh no! Most of them are locals and have bought spa memberships so they have access to the spa and facilities." I said, "the same ones we're spending $1,200 today to enjoy?" They asked me if I did not enjoy the pool. I told them that the six sorority girls inside the pool screaming and hollering in their late 30s and early 40s was a rather distraction for us as well as the other spa guest out there. The facial experience: RUSHED The $360 massage: RUSHED and missed several add-one I paid for. The lounge area lacked coffee, teas, nuts, and little snacks you come to expect in a spa. They had bottled water. Won't be back.

    View of the spa pool
    Nicola M.

    We visited the spa twice last week while staying in the hotel. Both massages were very lovely. I particularly enjoyed my treatment by Sylvina (I know this is spelled wrong, my apologies) - really made sure to tailor to my needs. Beware they try to upsell you at the front during check in and during the treatment - I was not advised the sugar foot scrub was an extra 25$ during the treatment). The spa facilities have their own outdoor pool with lunch menu available and poolside drink service. The area is quiet and peaceful which is a nice change from the busy hotel pools. The loungers at the pool are super comfortable, and the staff is attentive. There is also indoor hot and cold plunge baths. I really enjoyed both days at the spa.

    Chairs are falling apart near spa pool
    Christine A.

    Spa services wonderful. Amenities are pretty great too. My biggest complaint is the worn out chairs, cushions and wicker furniture out by the spa pool, and in relaxation area. I've been coming here for years, and the last year or so it's obvious they're not keeping up , which for the exorbitant prices they charge, a real shame.

    Eric S.

    Absolutely a very nice spa. Definitely the facility needs a facelift. They have many treatment rooms. I come every year with 20 of my buddies and they always fit everybody in for a service. During spa month they offer services at $150. They have a hot jacuzzi / cold plunge / dry and wet sauna. The staff is super accommodating. Chris the locker room attendant is great.

    Cobb Salad
    Afarin B.

    I had an excellent day at this spa! We were not staying at the Marriott and came in a day in advance to inquire about services. I made an appointment for a 25 minute express shoulder massage in the express suite. At $40, this was really worth it. Even though it was a chair massage, the chair was high tech. It was heated and had a screen where you could view relaxing naturescapes during the massage. I recommend wearing a loose strapless shirt for this. I also purchased a day pass for $50 and it was amazing! The locker room attendant Shelly was extremely welcoming. I arrived around 9AM (an hour before my massage) and she showed me around the facilities (sauna, steam room, cold and hot tubs, showers, balcony/lounge, hair dryer station etc). I tried a little bit of everything because I had ADD and didn't know what I wanted to commit to. I lounged on the balcony for a bit then went to my massage. Post massage, I lounged at the spa pool and ordered lunch. Lunch was very tasty - the lunch starts at 12PM and consists of smoothies, sandwiches and salads. Definitely check out the spa if you want a nice getaway - I think the earlier you arrive the less people there are, so you can have some of the space to yourself. The locker area opens at 7AM.

    Adult only poor area
    Christine C.

    Absolutely top notch service from check-in, to the locker room staff, to the poolside server. A definite must if you are looking for some calm, quiet, peacefulness & a great massage!

    Kristina A.

    As a spabrat in desperate need of a day of relaxation, this is wonderful place to be. It's $50 for spa day pass and you get access to side by side cold plunge, jacuzzi, working steam room and sauna. And my favorite...the relaxation room with snacks, water, and tea. The robes were delightful and reminiscent of fine sheets. The outdoor area was beautiful with a mineral / Epsom salt bath adjacent to the private spa pool And outdoor jacuzzi. The service I chose was the express shoulder massage. It was 25min in a chair with your face pressed into and you watch blue planet of the beach while listening to an appropriate symphony. Gloria did a great job at alleviating the tension in my shoulders. She told me I need to drink more water and get more massages. Overall, it was $40 for the treatment. Whatever way you can weasel your way to getting a service and utilize these amenities, by any means necessary.

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    4 years ago

    Great services especially the massages. We spent the whole day at pool. We enjoyed our stay.

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    7 years ago

    Wonderful spa experience. Lee gave an incredible prenatal massage. Will definitely be back. Very clean.

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    8 years ago

    A great spot to relax the day away. The service was great, the food was good. The massages were also good, overall it was a great day!

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    Ask the Community - Spa by JW

    Review Highlights - Spa by JW

    It's $50 for spa day pass and you get access to side by side cold plunge, jacuzzi, working steam room and sauna.

    Mentioned in 10 reviews

    Read more highlights

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    MassageLuXe

    MassageLuXe

    2.4(36 reviews)
    11.4 mi
    $$

    I feel that this establishment committed a violation of Florida's Deceptive and Unfair Trade…read morePractices Act. They in my opinion caused a "Bait and Switch". I went to Massage LUXE, in Stock Plaza Naples Florida because I received a gift coupon for one hour massage to this establishment. On October 23, 2025, the day I had the gifted massage I was offered a discounted price per month if I signed their agreement and the first massage under the agreement was $20.00 which I paid in CASH that day. The lady skimmed over the terms but as it turned out she omitted substantial details of the terms of the agreement to my detriment. The lady said she would send the agreement to me and I trusted her to do so. I told her I will come back in November for my $20.00 massage and she said OKAY. I never received the agreement by email which I had given to her along with my phone number. When I called to schedule the November massage I said to her by phone I will be using my $20.00 prepaid massage. I received no response to my statement. On November 25, 2025 I returned for my $20.00 massage. When I walked in the lady wanted my credit card to charge for the massage. I said I had prepaid $20.00 for the first massage under the monthly agreement. She said no you are late and need to pay now. She said you missed the deadline. I was confused. We went back and forth and then I realized they were verbally quoting a monthly term but they actually put me on a 30-day term and started the term on 10/23 without my knowledge. She said it is in the agreement. I said you never sent it to me and if you had trouble sending it you should have called me which they did not. I then asked for my $20.00 back and they refused to return it. I said you cannot take my money and not provide the agreed upon service, i.e. the massage.

    Very dishonest business! Terrible customer service, ownership of business is hidden by staff…read more Massage luxe will sell you vouchers and then deny use of them. This business should be avoided by the public. Unethical and very dishonest. I tried to report them to corporate offices to report the fraudulent business practices of this location.

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    Spa by JW - spas - Updated May 2026

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