I've read good reviews somewhere but after several months of trying to coordinate because we wanted…read moreto give local business, we've had enough. Calls left unreturned. Emails left unreturned. Their customer service is severely lacking which is a shame because they seem like a good company and decent prices. My advice - seek their business but don't be surprised if you don't hear back from them. I'd like them to prove others wrong but I've given them several tries. Customer beware.

This company was professional, on time and knowledgeable of the system that I have! I also hired…read morethem to install a drainage system after all the rain we had here! Great prices and great customer service and skills! I will definitely be recommending them to all my family and friends for all irrigation, drainage and sod needs!

It's unfortunate to have to give this business one star but the follow up has been very poor…read more Mr. Jackson came to check my sprinkler system and initially told me that I had a bad valve off of my main line. He charged almost $700 to fix that. Then he told me that tree roots were pinching the zone line and he needed to run a new line to the front yard zone. He charged almost $1700 for that. After paying $2400, I assumed that the yard would look significantly better over time. It didn't. When I contacted him the first time he told me it had only been a month and to give it more time. When I contacted him the second time a month and a half later, he said he would get back to me with an exact date to come back by as he was about a week out with appointments. That sounded reasonable but I never heard back from him. It has now been three months since the work was done. I have called and left messages with no response. The sprinkler system is not working and he doesn't seem concerned about it. Thank goodness for the rain or I would probably have no grass in the area that he worked on. After paying a good amount of money to Ray, I have a poorly functioning sprinkler system, just as it was prior to his working on it, and a sprinkler service that I can't get in touch with. I can't recommend him as nothing with this situation has gone "right".

Huge thanks to Ray and his crew! My dog dug up and chewed through the wires in my junction box, and…read moreI thought it was going to be a big ordeal. They came out for an estimate and ended up repairing it right then and there. The whole thing took maybe 20 minutes and my system was back up and running. Super friendly, efficient, and easy to work with. I'm really grateful for their help!

I had been calling around all week to get my sprinklers fixed and found Mogul Irrigation by chance…read moreon the Nextdoor app. They responded quickly and scheduled me within a couple of days. Mr Williams communicated very well, keeping me updated on delays and letting me know when he was on the way. Once he arrived, he got right to work, fixed 8 broken sprinkler heads, and thoroughly retested the system. During testing, he found and repaired a slow underground leak and also identified an issue with my Rain Bird box(I told him I'll fix later). Mr. Williams was professional, efficient, thorough and affordable, I highly recommend. (Pics of lawn will be posted at a later date).

Yelp connected me with this contractor to repair my irrigation system that had been damaged by a…read morepool installation. The first company quoted $2100 to re-do the system. Mikey came out and said that wasn't necessary, that he would charge $150/hr and could fix it in a couple of hours...6 days (most of which he showed up in the evening and staid until late into the night) and $3,450.00 later, this is what he left me with. He said he would come back and fix it, but after seeing the entirety of what he did, I don't want him back on my property to do more damage and leave more mess. The system not only looks crudely constructed, it doesn't work at all. I had the company installing my sod send their irrigation guy out to assess what would be needed to repair it properly, and yep, the whole job needs to be ripped out and re-done. I requested a full refund of what I paid as I now have to pay again for the labor and parts, but Mikey is unwilling to do that. I am asking Yelp to honor their $2,500 guarantee and will be filing suit in small claims court for the remaining $950. I can't reply to your reply, Michael, but as you are the 'contractor' and the person that did this work, you know that you have been telling me you would be out since July 27th, the day after you finished the work. It is not my job to tell you to come clean up the job site and fix the shoddy job, though I've been requesting such since August 12th.

I fully recommend this company. They were easy to work with, very reasonably priced, and good at…read morewhat they did. Take a look at the before and after pics. Thanks again!

I sent out a request on yelp for irrigation repairs as the person I normally use was almost a month…read morebacked up. MSM sent someone out within 2 days and fixed and addressed all of my repairs and issues. They went above and beyond and changed my rain bird as 2 zones had different sprinkler heads and did not require as much watering time. They were quick with service, and fair with their costs.

Wow. Super fast service and amazing communication. MSM is THE ONLY irrigation company to call. Not…read moreonly do I have the best system, but I now completely understand how to use it.

Brian... WOW! The reviews truly speak for themselves! From the moment you arrived, you were…read moreprofessional, knowledgeable, and attentive to every concern we had. You addressed our questions on the spot, took the time to listen, and went above and beyond our expectations. Your commitment to outstanding customer service was evident throughout the entire experience. I would highly recommend Brian to anyone looking for top-notch service! A special thank you to Irina as well for answering my initial questions and keeping me informed every step of the way through timely text updates. Both Brian and Irina were professional, responsive, and incredibly informative. Together, they made the entire process smooth, stress-free, and enjoyable. Five stars all around!

First let me say a great big Thank you to Brian for such a wonderful experience in repairing my…read moreirrigation system that froze and cracked with the bitter cold we had last week. Water was pouring out of the crack in the pump, so of course I flipped out. Brian was so patient and reassuring. Thankfully, every time I call Big City whether it's for run-over sprinkler heads or major issues like this, Irina is right there sending help ASAP! As a retired senior I know that Big City will do a professional job at a totally reasonable price with zero surprises, and that is priceless. Thank You!!

We have been customers of Florascapes for more than 20 years! We appreciate dealing with them, due…read moreto their honesty and integrity. We have always been satisfied with the quality of their work, and appreciate dealing with people we can trust! Most recently we had them perform a service for our backflow preventer (they are on the list JEA has on their website as certified companies for this) We received an estimate of $100's more from the company that JEA had perform the inspection, including unnecessary work. Glad we knew about Florascapes, and would definitely recommend to friends or family.

My husband reached out and spoke to Ron who was very helpful by phone and scheduling an appointment…read moreto come out to check our backflow which failed with JEA. He gave my husband estimated prices for each issue that may arise with the backflow from a test, repair,and replacement. When he arrived today for our appointment he explained to me what he was doing and looking for. Once he was completed he walked me through what happened, what the rate would be for fixing the issue. Ron was even nice enough to share additional information with me that will help us in the future.

We couldn't be happier with the work project that Done Right did for us over the past week. From…read morethe beginning Eric did a great job of fully understanding what we were looking for with the design of a new bed covering a large portion of our back yard. Once he knew what we wanted he made some wonderful recommendations, all of which turned out beautifully. His team worked quickly to complete the project and took care of every detail, expected or unexpected. In addition to great work I felt the prices charged by Done Right were very fair and I got the full bang for my buck. I highly recommend this company...they can be trusted to treat you fairly and deliver on every commitment they make.

They showed up on time for the estimate, and gave me a very fair price for the repairs. They came…read moreback to do the repairs and were very professional in their work. I was very happy in my choice, and in the work that was done.