I ordered three different orders. A panadal, dwarf red lady papaya tree, and a Bearss lemon tree. I tried initially to go pick up the first two twice. No one was at the nursery. I reached out to them to cancel the order. They responded and apologized saying that there had been a family emergency and wanted make it right with a gift card and to ship at their expense the first two. Okay, fine, I thought. Family emergencies happen. I used the gift card and ordered a lemon tree. I emailed back and emailed again that I understood and had placed an order. To save them costs, I would just come pick the orders all up in a week or two when they're supposed to be open. Unfortunately, here I sit in front of the gate...no one is here, it's closed, they're not answering the phone, and they don't reply to 99% of emails it seems. Sadly, I have to cancel the orders and just start over with another nursery. read more

Sow Exotic - Nurseries & Gardening Near Me - Winter Haven, Florida

I received a peach tree for my nephew's birthday, he was very happy with it. Thanks for the help and the guides you sent, it helped us with our first tree. Thanks again. read more

Ordered Toothaches plants as live in Michigan plants came 13 days came in poor condition. Have tried to contact Sow Exotic to get resolution/refund with little resolution. Plants were limp and all the leave were brown and plants have died. Followed the instructions in the resolution emails and the plants did not improve. Have requested a refund with no response to that request. Surprised and disappointed customer and would not recommend to others. read more

I have purchased a Sugar Apple tree from Sow Exotic Nursery which was delivered today, and unfortunately, my experience was disappointing. Upon arrival, the tree showed visible signs of poor health. Many leaves were riddled with black spots, which are commonly associated with pest infestations or fungal issues. This was an immediate red flag, as I expected a healthy tree from a nursery that claims to specialize in exotic plants. To make matters worse, several leaves had already been removed, likely to cover up or mitigate damage from pests before shipment. While I understand that minor imperfections can occur during transit, this situation clearly pointed to pre-existing issues. It's evident that the tree was not adequately inspected or treated before being sent to customers. A healthy Sugar Apple tree should have vibrant, lush green leaves, but this one arrived looking weak and stressed. The presence of pests and black spots suggests that the nursery may not have taken proper preventative measures, such as pest management or quality control. This is especially concerning given that pest infestations can spread to other plants in a home garden. While I appreciate Sow Exotic Nursery's unique selection of plants, this experience raises questions about their quality assurance practices. The condition of the tree is disappointing, particularly given the high cost often associated with sourcing rare or exotic plants. I hope Sow Exotic Nursery will take this feedback seriously and improve their plant health protocols. I would not recommend purchasing a Sugar Apple tree or any other plants from them unless they address these quality concerns. This experience has left me hesitant to order from them again, as plant health should be a top priority for any reputable nursery. For now, I'm left with a tree that requires significant effort to nurse back to health. I have also added pictures of plant after a week of delivery and notice how Apple Scab disease is spreading throughout now! I won't recommend buying any plants from this specific nursery as they have disease which they failed to address but somehow spreading it to others with deliveries! read more

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DO NOT ORDER FROM THIS COMPANY!!! I wish a negative star option was available. I still have not received my lychee tree that was ordered months ago. All requests for a refund have been ignored. No response from them at all in a request for the tree I was supposed to receive either. What a rip off! DO NOT ORDER FROM THIS COMPANY! read more

Sow Exotic - Small tree for $119. Pot is not plantable - Nurseries & Gardening Near Me - Winter Haven, Florida

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I accidentally placed a first time order with this company on 5/2/2025. I had placed items in my cart with the intention to narrow down my selection to the items that I really wanted for myself and my mother for Mother's Day. Upon going to my cart to review, shop pay loaded and somehow I unintentionally clicked the purchase order button. I immediately contacted the customer service email and asked them to cancel the order, with no response. I've called the phone number with no answer, and tried to contact them using chat via their website, all with no response! Now 10 days later I'm receiving notifications from them stating that some of my plants are shipping out! First of all, I didn't want this order! Second, I leave in less than a week to go overseas for the summer, so I won't even be home to receive them. My suggestion to sow exotic, don't have a business if your customers can't reach you, or if you find that you can't respond to your customers in a timely manner! read more

This place is awesome! Great selection, super helpful staff, and the prices are hard to beat for this area.

This company does not interact, at all. No one answers phone, the don't answer emails or texts. Exorbitant shipping costs. read more

I would rate zero stars if I could. This place scams the elderly. My grandparents placed an order for a plant on 5/12, charged their card 5/14. Package was apparently delivered 5/22 with no delivery truck in sight. Once we were finally able to get ahold of them, they let us know the package was still in transit as it had to be shipped internationally. Why does something from less than 200 miles away have to be shipped internationally? It is so hard to get in contact with them for a refund. Please please stay away! read more

Do not use them for plants until they fix a major fishing issue. They have a mimic website that has US.com in the name that is stealing money and personal information. They have a serious security risk with their online shopping and web service despite it being a https. We made a purchase on the fake site where we were immediately robbed money and likely or personal information and banking information. Do not buy from them. It is likely and allegedly they have a internal issue wither it is their online services or marketing services (fake google reviews) that is the source. To be able to copy a site so precisely they are likely being targeted and are doing next to nothing to fix it. Do not do business with them do not buy from them. read more

Horrible. Plant is 2 inches tall. Here's a picture. Could have gone to a big box store and got the same tree for the same price at 6 feet tall. Sons got me this sow exotic gift card. When they saw this "tree", they were appalled. Should be a zero star review. read more

Sow Exotic - Fig tree from sow exotic. Ridiculous isn't it? - Nurseries & Gardening Near Me - Winter Haven, Florida

Great experience! I'm always a little nervous about buying plants online but I'm pleasantly surprised with my order! They used two day shipping so the plants made it across the country super quickly, and they arrived looking healthy (goji is dormant so that's why it looks like a stick lol.) The packaging is smart, they stapled them to the box so they won't roll around and smash themselves. The plant sizes are as described on the website. I'm so happy to get ahold of some of these weirder plants for my yard. :) read more

Sow Exotic - Cool packaging so the plants aren't rolling around - Nurseries & Gardening Near Me - Winter Haven, Florida

Update: Jan 8, 2019- company did call me, refunded all costs and also shipped me the plants with an apology for the problems. Brittany explained that there was some internal problem where it showed my plants had previously shipped, when they had not. I think Sow Exotic is aware of the problem and will get things resolved. The plants that shipped were healthy, strong and packed with the utmost care ---as they always have done. In fact one box was crushed by the post office and the post office put a sticker on it alerting me that they had crushed it, and the plant was still in great shape! I still have a tree that is huge from an order in 2015-16. It is fruiting daily and everyone loves it. This has been my go to shop for Tropicals...especially food plants. Past resolved concern: I have been with this company since 2015-16--they were with EtsyPast orders have been filled quickly. I placed an order in July 2019, they partially filled it. I've been waiting for 2 plants (Sapodilla & Yellow Dragon), my emails & phone calls are usually ignored. Occasionally I get a response that it's mailing out next week. I called and emailed the first week of Oct, they told me, 'next week'. In November, after several emails & a phone call, (because I understand things happen that are unexpected). They replied that an office worker had cut through their cable line, so the order would ship out next week. Still nothing. Something is going on with this company...please save your money and don't place any orders. This has been about 6 months of me patiently calling and emailing. There are a surprising number of tropical plant nurseries, if you just look. Logees has been used for decades in my plant club (gesnariads). They have potted tropical plants that can be brought indoors. TopTropicals is a Florida based nursery with everything, including great communication. You can also get great information through California Rare Fruit Growers...look them up on the Internet. This is really unfortunate. read more

Sow Exotic - Sapodilla with burlap cloth. Healthy and still moist after shipping. - Nurseries & Gardening Near Me - Winter Haven, Florida

Ordered 3 Açaí plants, one cashew and one coconut! The cashew arrived almost dead (died the next day), the açaís arrived yellowish and died 4 days later! The only plant that arrives healthy was the coconut palm! I emailed them a few times and they said the plants arrived healthy! After several emails they agreed to send me another coconut tree the same size as my first order (that was the only plant that arrived alive). Not surprised when the plant arrived : they sent a TINY coconut palm and covered in aphids! ! SHADY company! DO NOT order from them! I've been ordering from Etsy for years now and never had this type of problem! read more

I wish I could give them zero stars, however, yelp doesn't have that option. As of today EVERY tree but one purchased from Sow Exotic is dead and all arrived sickly. I messaged them right away because I could tell they were sick and their response was to give time and it was fall. Please avoid them if you don't wish to lose your hard earned money. Horrible HORRIBLE PLACE that gaslights you into keeping their bad trees. I will be filing a complaint with the Better Business Bureau. read more

Sow Exotic - Dead stumps - Nurseries & Gardening Near Me - Winter Haven, Florida

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I was happy to see the plant came with flowers on it. Although for an "extra large pot" I was expecting something a bit bigger. Especially since the Star Fruit tree was $85.00. I ended up finding another start fruit tree like 4x the size for $65 the same week, I bought it even though this one was coming. I'm so glad I did because it was such a better deal when it comes to size. Other than size everything else seemed great. read more

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I love their amazing selection of exotics suited to growing in Florida. Order processing is fast and the plants are well packaged. There are serious problems, though that will keep me from ordering from them again. First is that the plants arrive in poor condition. I've placed several orders now and have always been disappointed. The last shipment was sickly, with yellow leaves and few of those. Previous orders were mere twigs with about half the leaves missing and several of them cut by a knife or scissors. Second is there is no customer support. I sent them an email, and a week later still have not heard back. Great concept, terrible execution. read more

Bad quality tree They send me $100 dead tree,no response Stay away from this nursery Check reviews on Facebook, a lot of people have same problem read more

I have purchased many plants from sow exotic. The plants arrive in a timely manner and are extremely well wrapped. My plants have done very well. I am looking forward to the ability to pick up items. read more

My second order all died, and when i received my order of yacon , they were wilted and partial rot, the day i receive, sent the company a picture,,,they said has strong root dont worry will grow back, never did all 3 died, never received replacement or refund, I am a Master Gardener for Florida, so i know what im doing. October 13/ 2022.. Sherri Soules i will never refer them again. read more

Sow Exotic - yacon - Nurseries & Gardening Near Me - Winter Haven, Florida

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Lightning fast shipping. My plant was lovingly packed and in perfect condition. It doesn't get much better. Thanks! read more

This company does not honor their return policies!!! And they are impossible to reach.

I don't have any problems with their products. Their customer support is terrible. I was having issues with a tree I bought from them and tried to email Customer Care to get guidance on what I could do to fix the situation. I got an auto-response that was about my order - no help whatsoever! They should rename the email to 'Order Status' since 'Customer Care' sure wasn't provided. read more

really great plants and they have a ton of hard to get plants. love their packaging - way better than nursery who use a ton of plastic- it's all compostable or biodigradable. i've been to the nursery and had plants shipped, both great experiences. plants come with care cards too! super recommend this nursery. read more

After spending well over $200 on orders, my last order showed their true colors. I ordered a kohala longan. After tax and shipping, this tree cost me well over $100. It came to me broken as a 12 inch twig with 6 leaves remaining. Customer service told me this was not a worry. Really??? Oh, and let them know in 2 weeks if it is dead. It is not dead. It is also not worth what I paid. I am very disappointed and will never order from them again. BTW, I should have known to be weary, only revues they post are 5 stars. My review does not show up. Sketchy company. read more

STAY AWAY! Wish i had seen all of these reviews ahead of time. 2 of the 5 citrus trees came snapped at the trunk and am battling with them to get resolution. Shipping of the trees was terrible. The leaves of one came stuffed in to the base pot of another which were in one box with the trunks facing each other. Of course that trunk broke during transit. read more

The plant I wanted was out of stock, but I added my name to their email wait list - never expecting to hear again. I was pleasantly surprised when I received an email about a month later informing me that they had received a stock of it. I immediately ordered it and was told that the shipment would take about a week because of Covid-related delays. They shipped it as promised and the beautiful little plant, in a biodegradable pot, arrived by mail. Excellent service, price and quality. Sow Exotic has my highest recommendation! read more

Just received 2 more plants from Sow Exotic, Monkey Orange :(Strychnos spinosa). These are not available anywhere else. Packing was excellent, travelled from FLA to CA with not a bit of stress. Wish other nurseries would stepup in their packing. Very encouraging to keep ordering from them. Jack read more

I am a first time customer of Sowexotic. I am usually very sceptic to order trees online unhealthy trees picked by the nursery or shipping problems. My first order from them didn't go to well due to the shipping problem. I ordered 2 trees which was packaged incorrectly. The trees was package with both ends too heavy due to the burlap sack which contained the dirt. The middle of the box was not supported well enough so when the carrier picked up the box from the middle, the box caved in due to the ends being too heavy. When I received the packaged it was literally folded in half. Both trees was snapped in the middle. I email Patriceo who helped me with the replacement order. She responded back to my email the next day. She made sure the package was packed correctly the 2nd time around and promptly sent out my replacement. My replacement arrived perfect and the trees was in great shape. If Patriceo had not given her level of customer service I would not be a repeat customer. I would definitely order again from Sowexotic because of the level of customer service Patriceo has given me. Mike N. read more

I want to be fair and update my review. After some back and forth with the management, they explained they were having issues with their vendor for packing and delivery but that they remedied it. I gave it another go and ever since, they have been on top of all my orders. Great quality plants, in great healthy condition delivered every time now. Highly recommended. Awesome selection of plants!!!! read more

Spent $76 for wild guava, bay leaf, red sugar apple. I received TINY baby plants. So disappointed. So small. I could buy a big guava plant on FB for the same amount of money. The red sugar apple is so tiny it will take 10 years for that to bear fruit. The package came well packed, but the plants are tiny babies. If I had known, I would not have ordered. read more

Sow Exotic Nurseries delivered what was supposed to be a 2-6foot/3 gallon pot Avacado Tree that I ordered. Cost $99 plus $30 shipping--Supposedly local. What I received is maybe 8 inches and not a 3-gallon pot. I have given them ample opportunities to make this right with either an exchange or a partial refund to a smaller size but they stand by this product. I am very disappointed as I bypassed 6 foot trees in big box stores at the same price to go local. read more

I received 4 seedlings over $80. What a misrepresentation of a company, selection of medium coconut coir size, thinking plant but no it is the pots that the plants arrive in (couldn't imagine the size of small). Don't waste your money on this company unless you are looking for seedlings. I will never order from Sow Exotic again. I will probably be dead before the plants will bear fruit. What a joke. read more

Stay away! Saw all the negative reviews on the internet about Sow Exotic, but gave them a chance and ordered some plants. One was so tiny, you could barely see it and the other one arrive damaged and dying. Tried to contact the company several times, no one responds. Filed a complaint with my credit card company, Sow Exotic responded saying the products arrived to customer in good condition as described, which was just a outright lie on their part. Now, I'll have to submit proof to my credit card company to try and get my money back. Sow Exotic is shady and are crooks. Stay as far away as possible! read more

Placed an on line order with Sow Exotic as i was looking for ginger and also decided to buy a few other plants. The plants were small and underdeveloped for shipping. I had also ordered an aloe vera that arrived burnt and or overwatered, all the leaves were clipped, it had spots and was turning red/brown. I sent an email with pictures about the aloe vera only and the response was " the plant looks fine". Nothing more. I like to support small businesses but these people act like they want your business until you call them out on their poor practices. Almost $60 for 2 underdeveloped plants and a third in poor condition. read more

Sow Exotic sent two very small, distressed Mysore raspberries to me for $15 a piece with a $10 shipping charge. I was astonished at how fragile they looked and expected much better quality for the money I paid. Perhaps I should've seen this coming, had I read their online reviews before ordering. Apparently, there have been a large number of other dissatisfied customers who have had issues with the company. The raspberries' condition worsened in the weeks after they arrived, and the two plants eventually died despite proper care. I filed a Better Business Bureau complaint against Sow Exotic for improperly handling my transaction but was met with denial and blame. They never tried to process a refund for my loss nor did they offer replacements. I strongly urge others to avoid Sow Exotic or you very well may find yourself as disappointed as I. read more

I love this place for it's unique variety of plants. I have been purchasing from them for over 2 years and have always been pleased with the product and the service. Recently I was passing through their area and stopped in for an unexpected visit. I was greeted with enthusiasm and given a tour of the property. I loved learning about the plants they have to offer. read more

Ordered a plant end of May and got an email, that my plant will be processed within 1 - 3 weeks, which was not mentioned when I checked out. Last week, I sent them a mail letting them know, that I will leave the country and I would like to cancel my order. Well, this week, I got a mail, that my plant will be shipped this week. Very frustrated because the plant will arrive, when I'm gone and will die. Will not order from them anymore! read more

I mis-ordered the wrong size fruit-print yoga pants from Sow Exotic. I then ordered the correct size, but have been unable to contact them as to how to return the mistake one. It is still in the package. I left many phone messages and emailed them repeatedly. Nothing. However, they did email me a "Thank you for ordering twice from our website!" and their advertisements have been coming ever since. read more

Never received my complete order. First it was going out the next day, then it was backordered, then going out that day, but I never got a package, nor even a tracking number. It's been months, now. read more