Our company has been using this firm since 2019 for our business taxes. I think they have…read moreexperienced some growth since then and have forgotten the clients that helped make them what they are today. They no longer return phone calls or emails which makes running a business even more challenging. They provide dates to submit your return info online then extend you anyways despite meeting those deadlines and expect you to pay for the extensions even though you did your part correctly. They've missed some significant deductions the past few years and are generally not very thorough. There is a serious lack of professionalism and duty to their clients. I recommend utilizing another firm that is more engaged with their clients.

Shayne and team do a wonderful job on our taxes. Happy repeat customer and highly recommended.read more

I found Sapphire from searching Yelp since my previous tax person retired. When I tell you that…read morefrom start to finish has been stress-free is an understatement. The level of care and security I received in relation to me and my personal documents were everything I wanted in a tax preparation company. A secure place to upload my documents made the entire process super easy for me. I made my appointment to review the return in person and I was in and out in less than 30 minutes! When I arrived, I was greeted by Courtney and my agent was Nicole. Experienced and knowledgeable, I'm so pleased.

Tiffany is great! Extremely courteous knowledgeable and professional. I highly recommend their…read moreservices! -JA

I came to Scottsdale CPAs when my previous CPA came to their organization. My CPA retired and this…read moreoffice has taken care of me ever since. Darren first met me a few years back and met me on short notice when I needed something. When he saw what I was doing at my new business in 2016 he recognized I needed a planning session. In that session he made me realize I had to pay myself per IRS guidelines. Even though I was not actually profiting (putting money in my pocket) on paper I was. Fast forward to COVID19 and the PPP program...because I was paying myself a salary, no matter how small it was. I was able to get a portion of my PPP forgiven for my pay. Other's with the same franchise as I have, did not pay themselves and therefore 1) are not following IRS guidelines and 2) missed out on PPP and unemployment. This season I took a weekend and locked myself at a hotel to focus on cleaning up my taxes. It was a holiday weekend as well. I messaged Blake not expecting to necessarily hear anything until Tuesday. He responded within minutes to my email. We had some back and forth over how to enter EIDL, PPP, and even a grant from the city and county. All on a Saturday over a holiday weekend. What commitment. They get it that I am a small business guy that is stressed out. I think you get the idea. They are a solid 5-star company!

Blake Koolick and his team are easy to work with, communicate efficiently, and had our moderately…read morecomplicated tax situation handled quickly. Highly recommended, especially if you prefer all-digital communications (as we did).

I had an exceptional experience with Khristina, and I will continue to work with her in the future…read more She completed the work fast, answered all of my questions, and was very responsive. I would recommend her to anyone.

2nd year of using Kristina and her team for my taxes. Worth every penny, and since they saved me a…read morelot of those my appreciation is double. Thank you again you guys!

I was impressed by the reviews so I called and left a message to set an appointment to complete my…read more2025 tax return. More than a week has passed without a call back. In the meanwhile I've completed and filed my return with an expert from Turbo Tax. Cost: $150. I recommend Turbo Tax

5 Stars - Absolutely Outstanding Tax Help!…read more I cannot recommend Robyn enough! I went to her with a nightmare situation: TurboTax had me owing $7,300 to the IRS. Robyn took one look, rolled up her sleeves, and worked tirelessly until that number dropped all the way down to $114. I left her a message on a Sunday, and by Monday at 3:30 I was sitting in her office. She stayed with me straight through until 8:30 that night, even during a monsoon storm outside, never once losing her patience or showing frustration, even though my file was a complete mess thanks to TurboTax. Yes, it cost me $850 to have her fix everything (on top of the $350 I had already wasted on TurboTax), but I would pay her fee a hundred times over before I'd ever give the IRS $7,300. Robyn is worth every penny. Her professionalism, dedication, and kindness blew me away. TurboTax will never advise you, correct you, or fight for you the way Robyn will. It was an expensive lesson, but one I'm glad I learned--because I've now found the person I trust with my taxes. I'll be filing my 2014 return with her next week, and I know I'll be in good hands. If you want someone who truly cares and goes above and beyond, call Robyn. She's a lifesaver!

Update: Jeremy Reynolds has now placed a false review on our business page in retaliation to our…read morehonest review. I have reported it to Yelp and will now be including it in our lawsuit as it is retaliatory, misleading, damaging, false as he was never our client and defamation/slander. Further defining his horrible tactics and bullying measures and lack of accountability! We hired and paid Jeremy to file an extension, prepare, and submit our taxes by the deadline. We finalized everything on time, paid our Arizona taxes in full on 10/15 as directed, and even tipped him -- trusting the job was done. Weeks later, we got hit with over $1,000 in IRS penalties, and Arizona fined us too. After calling the IRS, we learned our return wasn't filed until well after the deadline -- with zero notice. When confronted, he deflected, blamed unrelated things, and only admitted the truth after we pushed -- still without taking responsibility. It felt like he exploited our trust and tried to spin the situation to avoid owning his failure. This wasn't just a mistake. It was a complete disregard for responsibility and professionalism. Anyone who lies by omission and shifts blame shouldn't be handling anyone's taxes. We absolutely do not recommend him. Trust is everything, and he lost ours completely.

Jeremy is hands down the best tax professional I've worked with! He made the entire process smooth,…read morestress-free, and incredibly efficient. He was thorough, knowledgeable, and took the time to explain everything clearly. On top of being great at what he does, he's also just a really cool dude--friendly, down-to-earth, and easy to talk to. I truly felt like I was in good hands from start to finish. Highly recommend!

Our family has had nothing but positive experiences working with Corina of Keen Financial Solutions…read moreover the years. Most recently, Corina helped with the financing of our second home, and we couldn't be more impressed with the service provided. From start to finish, she was incredibly knowledgeable and attentive, ensuring that we were in the best possible position to secure a great rate. Not only that, she has been a great resource for any financial questions we have including taxes, credit card debt, maintaining a budget, etc. If you're looking for a dedicated and skilled professional to handle your mortgage and financial needs, I highly recommend Corina with Keen Financial Solutions. Her commitment to finding the best solutions truly sets her apart!

If you want someone on your side who has your best interest at heart look no further. Even with…read morelife getting in the way we were still able to get my house out in my name no matter the hurdle. If you want someone who honestly has your best interest at heart look no further. I know that Im going to continue to use them, so you should too!

I rarely leave reviews, but this cannot go unnoticed. Thanks for having all the knowledge to help…read moreme with my taxes. You made everything go so smooth! Appreciate it ! Thanks Ralph and Xl Tax service! If you need help with your taxes . Go see him! He's got you!

I have been trying since March to get my taxes done including calling them to make sure they could…read morehandle my current situation. Initially they had me working with Frank who was very courteous, responsive and seemed diligent. I filed for an extension and since that time things have gone down hill. I cant get them to return my calls, have had to resend information, etc. I never would have used them if I knew this would happen. Now I have to scramble to make my October deadline by starting from zero. So disappointed after reading reviews online about them.

Tuve una experiencia muy decepcionante con esta oficina. Hice mis taxes con Jesús y en junio…read morequedamos en hacer un enmiendo (amended return). Desde entonces he estado detrás de él para resolver eso y ha sido imposible. Llamé varias veces y al principio la dueña, Érica, me dijo que Jesús estaba fuera pero que regresaba en julio. Cuando volví a llamar en julio, me dijo que no sabía cuándo volvería, lo cual me pareció absurdo viniendo de la propia dueña del lugar. Llamé nuevamente hace unos días y esta vez me atendió otra persona que me dijo que Jesús no regresará hasta enero del próximo año, cuando empiece la nueva temporada de taxes. Me tomó el número y me aseguró que me llamarían, pero como era de esperarse, nunca lo hicieron. La falta de seriedad y responsabilidad es increíble. No hay comunicación, no hay seguimiento, y claramente no les importa el cliente una vez han cobrado por el servicio. No recomiendo este lugar si buscas que te tomen en serio y te respeten como cliente. Si valoras tu tiempo y quieres un servicio profesional y confiable, busca en otro lado. -------------------------------------------------- I had a very disappointing experience with this office. I did my taxes with Jesús, and in June we agreed to file an amended return. Since then, I've been trying to get in touch with him with no success. I called multiple times, and at first, the owner, Érica, told me that Jesús was out but would be back in July. When I called again in July, she said she didn't know when he'd be back--which is ridiculous coming from the owner herself. I called again a few days ago, and this time someone else told me Jesús won't be back until next January, during tax season. They took my number and promised a callback, which of course never happened. The lack of professionalism and responsibility is unbelievable. There's no communication, no follow-up, and clearly, they don't care about their clients once they've been paid. I do not recommend this place if you're looking to be taken seriously and treated with respect as a client. If you value your time and want reliable, professional service--look elsewhere

Best tax practice in north phoenix Very professional !!!…read moreBookkeeping,efile, and more

The team here has been great! Very helpful. Highly recommended. Shelby and Autumn did an amazing…read morejob.

Mom & Pop Tax Shop handled our 2025 business tax return with great care. Autumn and the team were…read moreorganized, responsive, and easy to work with. Highly recommend!