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    Southwest Connection

    3.7 (10 reviews)
    ModerateJewelry, Watches
    Open 11:00 am - 6:00 pm
    Updated a few days ago

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    Smyth Jewelers

    Smyth Jewelers

    4.2(25 reviews)
    5.8 mi
    $$

    Whatever you do, brace for impact if you go to Smyth. They are rude, condescending, and swindle you…read moreout of your money. I went in for a replacement diamond on my wedding band. The initial person that greeted me was kind and charismatic, but once handed off to the guy that would actually help me, he examined my ring, called it a knock off, and when corrected that my husband designed the ring, he rolled his eyes and gave me a ya ok. Once rung up for getting my ring fixed I didn't feel like I had much choice. My rings were already taken and bagged up to be shipped off to wherever they outsource to. I was $165 deep. I wasn't shocked by that price, but once they gave me the itemized receipt I was. The diamond itself was $15!!! How the hell do you get to $165 from there? Swindling and being robbed in front of your face. I hate this place. I wouldn't have even gone in the first place, but there are so few trustworthy jewelers in the area. I will be looking elsewhere next time I have jewelry needs. Whatever you do, don't go there expecting to be treated with respect unless you come draped in diamonds and looking like you have a bag of cash.

    Smyth's is a family owned business that's been in Maryland for years. They have three locations…read more(Timonium, Annapolis and Ellicott City). The staff were welcoming and friendly. I came to check out the Vintage Jewelry Event that showcased a vendor based out of New York. All the pieces were gorgeous. It was my first time visiting this jeweler and I plan to go back.

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    Smyth Jewelers
    Smyth Jewelers - Receipt for a diamond replacement

    Receipt for a diamond replacement

    Smyth Jewelers

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    Monica Jewelers - Bulova gift box promotion desk clock

    Monica Jewelers

    4.1(33 reviews)
    4.9 mi
    $$

    I visited Monica Jewelers to have a missing stone in my engagement ring replaced. The gentleman who…read morehelped me was very nice. He quickly provided me with a price and told me that my ring would be ready within 24 hours. I must admit, when I initially picked up my ring I was not happy with the work. But the same gentleman who helped me the day before was very apologetic and had my issue corrected immediately. After a few hours shopping around at the mall, my ring was again ready for pick-up and was returned back to its original beautiful! Ironically, while the issue with my ring was being resolved, My fiancé and I stumbled upon the perfect wedding band. We had been searching high and low for a double wedding band, and Monica's had it and for an unbelievable price! Within a few days, my wedding band and engagement ring were fitted and ready to come home to momma! All and all, I had a wonderful experience with Monica Jewelers. I cannot wait to return to purchase one of the beautiful name necklaces that I included in this review. If you are in search of affordable, quality jewelry, Monica's is your place!

    Potential life long customer lost to the competetion. Terrible…read more Although my first encounter was absolutely amazing my return was an utter disappointment. I now regret ever doing business with this company at all. Don't fall victiim to the shady low rate used car salesman tactics utilized by greedy businesses. Tariffs?! It's as if every other small business attempts to use any excuse to price gouge; there are other ways to keep the lights on guys. My 2nd encounter was remenecent of the good old '"due to covid" line so foundly used by salesmen as a means to swindle hard working people out of their money. Outright insulting to anyone with half a brain. After learning that trades were offered I brought in mutiple 18k gold necklaces to apply towards a possible purchase, yet another big ticket item only to find that low scrap prices were offered. To make matters worse their asking price was insane and absolutely outrageous. $180 per gram for 14kt gold- how criminal! A price point of $100 per gram over spot. A 200% plus market up. Needless to say this particar business has lost a potential life long customer, one whom that enjoys shiny and quality things. One whom doesn't shy away from a fair deal even if it's costly. In a time where many people are struggling sales on luxury items are few and far between despite what they'd lead the consumer to believe. After battling traffic for a quick hour car ride I found the same bracelet online for a fraction of the price they quoted. The same bracelet for litterally 60% cheaper. It is becoming quickly apparent why so many brick and mortar shops are folding. Lesson learned several jewlery stores in this mall have simply lost their ever loving minds.

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    Monica Jewelers
    Monica Jewelers

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    Southwest Connection - jewelry - Updated May 2026

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