What does your city look like from 10,000 feet? This is our approach into Cancun... and wow Made possible by @southwestairlines -- the #1 on-time carrier, and they proved it again today . And landed 20 minutes early!! But it wasn't just the smooth flight... it was the people The crew was incredible -- friendly, fun, and full of that LUV energy And the best part... we got to celebrate Mike & Mary's 51st wedding anniversary (Wait until you see them ) Passengers from all over the plane came up to congratulate them -- total strangers showing pure kindness, love, and support And let's talk seating for a second... I know not everyone loves assigned seating, but it has worked out AMAZING for me I got a whole row to myself today And when I travel with my spouse -- we ALWAYS get to sit together Moments like this restore your faith in people #travel #cancun #southwest #luv #anniversary #feelgood #kindness #travelmoments #goodvibes #airtravel read more

Southwest Airlines - Airlines Near Me - Cancún, ROO

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If you're going to fly people to Cancun you shouldn't make them wait an hour for luggage. Crazy!

Flight #1180 was canceled due to technical problems but that was the beginning of the real problem. The crew was magnificent throughout the ordeal trying everything within their scope to keep passengers comfortable and reassured but once they realized the flight was not going to happen and that another airplane would be needed that is when this review was warranted. The crew deplaned us for a second time and bused us to a terminal for holding they did not offer food or drink and they did not say a word about compensation. I have been flying with Southwest for 30 years and I have known them to be a wonderful travel partner but this is a breakdown in customer service. Conformation #36VFZ read more

Southwest really sucks here in Cancun too. Our flight landed at 4 and we are literally still waiting in the track to pull in somewhere an hour fkn later smh They are the low budget airlines koz these mfs is wack read more

Southwest is my preferred airline, and it's usually pretty good regardless of the airport however I have to admit that my experience with Southwest in Cancun was by far the best! When you first step into the terminal you quickly notice a number of self-service kiosks which you must first check in with, this will scan your passport and ask you several questions regarding your luggage and time in Mexico. Once completed you will move on to the baggage drop off, and hard your passport and ticket over to the friendly Southwest Agent who will weigh your bags and check them for you. That's it, then you are off to security, the total process took less than 5 minutes! Kudos to Southwest, I wish that they would implement this process across the board because it was a huge timesaver, it even allowed me extra time to browse the duty free shops! Boarding was just as easy, however it can be slightly confusing as there isn't much space set aside for the Southwest Check In process, however the staff made it work by cutting down the A, B, C boarding groups into 4 lines instead of the standard two. Overall this worked great and we were on the plan in no time. Another great Southwest experience! read more

I paid for Early Bird check-in and was given an A boarding position. When I presented my boarding pass at the gate I was stopped at the door by security to under go another bag check. So as I'm standing there watching all the other A people walk on the plane and started on the B people, they finally finished inspecting my bag and let me through the gate. So what good is Early Bird when you're stopped at the gate and miss your boarding position? Not only that, when we went through U.S. customs in Houston, I was again pulled aside at security to undergo a thorough pat-down search. I can tell you I am the furthest from looking like a terrorist and totally felt like one that day. read more

Beware of airport hustlers. Especially with transportation & car rentals. Just keep walking to where you have to go.