I'm back today to fix an issue in investment account.Mr.Rodriguez 5 stars. Security Employee Rashan…read more5 stars. This branch works like a Swiss watch. Thank you very much.

Thank you Sophia in Credit Card Fraud Division for protecting our VISA Card privacy. You are…read moreabsolutely a employee with handling customer accounts with care.

Every time I frequent this key largo branch (1-2 days a week). I am always greeted with a smile and…read moreexcellent customer service skills from start to finish.

This is formerly TIB (The Island Bank) and Capital Bank after many take overs. Still the same nice…read moreemployees, just a different name and different, shorter hours. As this is a covid-times review, the lobby is not open, so everything is done thru the drive thru. They are strictly 9-5 and closed Saturday and Sunday.

Osiris from Doral branch was very professional and resolved my issue in a timely manner.read more

From the owner: Tropical Financial Credit Union is one of South Florida's leading financial institutions offering…read morereward based checking & debit accounts, savings accounts and low rate lending products such as new & used auto loans, auto loan refinances, jumbo & traditional mortgages, mortgage loan refinances, home equity line of credit (HELOC), personal loans and lines of credit and more. TFCU also offers a variety of credit cards that offer low rates and rewards on all purchases made.

This is a very busy bank they do not have enough representatives. You end up waiting an hour for…read moresome basic transactions such as a wire transfer. You think you'd be able to do it online but there's so many hoops, you have to go into the branch. Also, even though there's a decent waiting area, there's never enough seats. they're nice people and they try their best but TD has to realize that if the bank is busy, they need another branch.

Worst bank I have ever known. If your bank account goes into the negative they charge you an…read moreoverdraft fee $35 the first day. Then the next day they charge you another overdraft fee of $70. Then two days later, they charge you another overdraft fee of $70, and presumably keep charging you with your account in the positive. By doing this, they make it more difficult for you to put your account back in the positive. Who wants the bank at a bank like this. And if your account goes under $100 balance, they charge you a maintenance fee of $15 as long as it's under do not bank at this bank. Horrible customer service.

Love this bank for the personal customer service they provide. Everyone is always so friendly…read more The frustrating things about this bank is that they are so small, you have to be local to certain areas in order for it to be beneficial. I work in the Keys and Live in homestead so it's easier for me to access the bank. Deposits done from the ATM are not even opened or viewed until after 2pm. You could literally be waiting more than 24 hours for a cash deposit to appear in your account. If you want to know what banking in the 70's was like, this is the place for you.

Love Centennial and their entire staff. When moving to Marathon and then buying a business it…read morewas very important for my wife and I to establish a local banking relationship. Maria and her team made us feel like family, promptly opened seven accounts for us and take care of us on a daily basis. Having come from a large corporation with nine and ten figure bank accounts, the service Centennial provides far exceeds any major financial institution on the planet.