My user name for on line banking was changed by the bank (banker on phone said usually occurs every…read more5 years). Set up a new user name with the banker. Tried to log in with new user name and all on line banking info was removed. Called Wells Fargo again and a different banker replied she could not repopulate my payees and past payments history. Asked if someone else could help and she said no. Told her I would leave Wells Fargo if someone could not assist and was basically told oh well. Changing banks on Monday.

A great bank. Always there when I need them. Staff is very friendly. They treat customers well and…read moreare very customer oriented unlike most places.

Great bank . I had to open a new account for our HOA. Keemisha Lindo, the branch manger is very…read morecharming and couldn't have been more efficient and professional.

The other day, I stopped in at the branch, on the Sebastian line, because I needed a roll of…read morequarters, for the laundromat, and my only current Bank office is over at Patrick AFB(almost a 1.5hr drive). She said she couldn't, unless I had an existing account. Now, if I'm not mistaken: banks are chartered by the State or Federal government, in the public interest--not as a private club--as if Vero doesn't already have enough private clubs. And, yes, I finally ended up spending the rest of the afternoon driving over to PAFB, for the quarters. I guess I won't be opening an account at the Marine Bank. The last "community" bank I had, almost fell all over themselves, to offer me service. But here, yeah, not so much.

Finally, the employees there are always ready to assist you no matter how "insignificant" it is to…read moreyou! Always a "smile in their voice"!

Kirk Moncol, the manager at this branch, is the reason we visited this branch. He was managing at…read morethe our closest Boca Raton branch. Mr Moncol has provided vital professional banking assistance to us on more thank one occasion.

I had a wonderful experience at this PNC Bank this morning. Sherri-Ann Lopez was so helpful. I had…read moreso many questions. She not only answered my questions but when went over and above to educate me on many other items. Thank you so much Sherri-Ann!!

Great location. Incredibly helpful and friendly staff. I wish that it had teller services, but I…read morelive near the PBG branch so for me it is always a convenient location. Highly recommend.

I love this credit union! However I do have some Complaints…read moreabout it. The downside of the Jupiter office is they only have an atm no cash on site which would be fine if the atms weren't out of order almost every week. My second issue is my direct deposit. Sometimes it's there at 9am sometimes they have issues with the system and it doesn't show up until closer to 12. The rates are great the customer service is amazing just those few things are why I only gave 3 stars.

I just moved into town and needed a cash advance from my out-of-state bank account. they completed…read morethe service for me with no complications. They offered to hook me up with a Checking and Savings account and I accepted The process was quick and painless. I walked out of there with a smile, new friends and two new accounts. Life is good! Customer service at this brach is by far the best in town, very curtious and kind! can't wait to go back! Thank You Wells Fargo for your services!

I used to love this place, but it has gone downhill. Especially one teller who just takes…read moreridiculously long at everything, from deposits to exchanging coins to cashing a check. Once she even told me she couldn't cash a check because both mine and my husband's name was on the check so she needed two signatures. I've never had that before. I just deposited at the ATM and took out the money anyway. So annoying. I don't know if they are understaffed or everyone is only allowed to do one thing, but it always takes too long to get things done at this branch. I am so tired of trying to go in there. If you say I should always go to the ATM, that would be fine, but the one outside breaks down pretty routinely. It runs out of money to give out, or is unable to accept deposits. Also, apparently there's only one person who covers a few different branches who can talk to you about investing your money. It took a few days for him to get back to me and then even longer to make an appointment, which is only for like 2 hours on every third Tuesday of the month on a full moon or something. I exaggerate, but you get the point. I was unable to make an appointment time because my work schedule did not coincide with this guy's schedule. And of course no one else can help. It's just not very well run. I'm really about to change banks or at least open a second bank account somewhere else just so I can cash a check or go to an ATM without problems.

Horrible bank! I have never dealt with such a crappy bank. I could go on forever with some of…read moretheir issues, but I will highlight my last experience. I got a new computer and it took me three tries to access my Chase online account for security measures. Then I tried to input an external account to transfer some money to. That took 10 days and three attempts. They finally got it worked out and I verified the account, then I made a small transfer. They denied the transfer shortly thereafter and locked me out of my account. I called the security number given on the lock out notice and was told I needed a debit card number to talk to somebody. It's a business account and I don't use a debit card for it. I finally got through upon the forth attempt. On this occasion, I was asked 3 security questions, including one that involved companies I was involved with in the past. I had never heard of any of these companies yet they tell me I failed the verification. ‍. On the fifth try of calling them, I spoke to a helpful person that took 25 minutes to resolve the issue. He told me this happens all the time and their security system is very "tight" and doesn't let people transfer out of the bank on most occasions. This sounds highly suspicious and more like a play where they want to keep your money and not a security concern. If Chase has trouble verifying another bank at their size, why do all these smaller banks not have any issues doing it???. This afternoon I am driving over to the Chase branch and will probably spend another hour and a half trying to close my account, but I am out of this insanity. As a point of reference, I have worked for Wells Fargo, Bank Of America, and two local banks. I have never seen Issues such as what Chase has. They take forever to do anything for you, their Customer Service people don't really care, and their system, highly technical, has major issues. Stay away from these people!