I rate urgent care 5 stars if I could give them 20 stars I would..The whole staff treats you like…read morefamily and the doctor is amazing he takes time to listen to what's going on with his patients..Very respectful..I recommend this Urgent Care to the community..Good choice, great people..I'm Dorothy Wortham and will.choose Urgent Care anytime

Best Urgent Care in Shreveport! I had been sick for a week with no sign of getting well. My own…read moreinternist will not prescribe anything for a virus. I understand this, however, a steroid shot will give you a boost to give your body a chance to heal itself. I decided to go to UrgentCare of Louisiana one week after I became ill and 4 days of laringitus and just not feeling better. Dr. Anisha Turner is the BEST! She took tests and found I had Strep Throat. Not only did she give me a steroid shot, she prescribed me FIVE other meds that kicked in immediately and by that night I was 50% better and the next day I was 80% back to my healthy self. THANK YOU DR. TURNER! RECOMMEND HIGHLY!!!!! Great staff, treated with respect and clean facility!

I went in with a sinus condition. Dr. Wen said it could be sinusitis acting up or sinus infection…read more He prescribed for conditions and said take steroid for 2 days and if still a problem, take antibiotic for sinus infection. Everyone was excellent and everything went very quickly. I was very happy with care that I received.

Came in for a very sore throat and was checked in quickly and professionally in their clean and…read morewell-appointed office. Short wait due to lucky timing (only one other person in waiting room). I was called back to exam room and throat swabbed quickly and relatively gently. Carol, (PA) came back with results inside 5 minutes and I was on my way with an Rx and treatment plan. Definitely will use Christus Velocity UC again.

The scheduling person does not schedule appointments correctly…read more The wait time is ridiculous they place you in a room, close the and have you waiting forever and never coming back to check on you nor give updates. I went on my lunch break and was late going back to work appointment was at 1030, the Dr didn't come into the room until close to noon Yes,I was late going back to work amd noon I'm not a happy patient

I am very happy with my Dr John Smith... his nurses snd staff... I've been given excellent care!read more

Awesome staff!! They treated me so well during a tough…read moreillness and did it so professionally. The visit was quick and painless. I took a chance coming here after a doctor at an urgent care only diagnosed 1/3 of my major issues then gave me the wrong medicine. At Healthcare Express I saw Dr. Bricker and he was so friendly and excited to do his job. He knew EXACTLY what I needed. After suffering from a throat, ear and sinus infection for four days he gave me two injections and penicillin. I was feeling 80% better within hours!! Very knowledgeable man with great morals and more than 25 years of experience. He puts the patients health first. I would recommend he and his staff to anyone who needs medical attention!

I arrived at the Shreveport location at 7:15pm (Friday) this evening and was surprised to find the…read moredoors locked. I reviewed the hrs posted on the door and saw a few receptionist sitting at the desk watching me. After one last tug on the door and a quick check of the time on my phone I retreated back to my car disappointed and still SICK. The hrs posted are very misleading.

Very sick and found this place. It is truly a walk in clinic. I walked in and filled out my paper…read morework and the staff even called my insurance company to try and figure out my payment ( I have an off brand ins company). I was seen promptly and treated like they cared. Then the next day, which happened to be a Saturday, they called to check on me to see that I was feeling better. Now that's what I call service. I hope not to get sick enough to have to see them again but if I do I will use them again.

Extremely unprofessional. To get a simple medical form filled and sent back to another provider has…read moretaken over a week, in which time the form was lost by the staff twice. My request for an ETA was met with attitude and complete lack of care for my situation. Where is the southern hospitality? Where is the unconditional and continued care for a long time patient?

The question is what could improve? The improvement would be to relieve Dr. Bhim of his duties! He…read morewas the ER doctor on Friday, March 20, 2026 when I went in after falling at work. He came into the room, murmured his name, didn't acknowledge anyone, not even me as the patient. As a matter of fact, his back was turned to me the entire 3 minutes he was in the room. He didn't know if it was me on the bed or someone else...never asked my name only, "what's wrong with you?" I was in so much pain. He is insensitive, rude, unprofessional, and does not need to be in the Healthcare profession. My coworker and aunt were in the room as well. My coworker asked if they could check my glucose because I had gotten lightheaded. He typed something on the computer and then looked at her and said, "anything else?" I then asked if I could get something for the pain if it wasn't too much of a bother. At that point I felt like I was in an inconvenience for him. I asked the nurse if there was another doctor on duty, but she said patients can't change doctors. I was in too much pain to go somewhere else. I also plan to file a complaint with the CEO and/or hospital's president. He slammed the door on his way out without saying what would be done.

The lab tech is AMAZING here, i have such tricky veins and during pregnancy they were almost…read moreinvisible, i have never needed to be re-poked which is NOT common for me at all! The ultrasound tech is very quiet which freaked me out my first few times coming since I had a miscarriage before and a scare during my pregnancy, but she was just quiet, so it is a thing to look for/ prepare yourself for! I have never had to wait it's a bit weird that you have to check-in next door but all in all a great clinic!

This place needs to be sued. They don't wash their hands upon entering, and I refuse to even go in…read moredetail about my full experience at my appointment.

It is easy to make an appointment and you can be seen fairly quickly here. While the staff is…read morefriendly, they are extremely loud at their desk. People who are sick do not want to hear all of that noise and cackling. The staff should be mindful about what they are commenting about patients since everything they say can be heard. Also, in my opinion, the provider should come in discuss any findings, not send the nurse in who only hands you discharge papers.

do not come here!!!! i sat here for 3 hours with pink eye! was not seperated from anyone and the…read moreentire time waiting there is absolutely noone here and im still waiting 2 plus hour to get seen !! the first time we came when my son bumb his head the docotr judge and critized me for taking my son there instead of an emergency when the fall wasnt emergency room worthy plesse plesse please dont come here