1. Southern Star Heating & Air

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Southern Star Heating & Air

5.0 (1 review)
Closed • 7:00 am - 5:00 pm
Updated 1 month ago

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1 month ago

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Honestly I'm never using another company again. I've used Franklin on multiple occasions for…read morerepairs on my old furnace. They were willing to work on my older unit to keep it running when most other companies just tried to force me to replace. Unfortunately, the unit finally died a few weeks ago and I needed to replace. Franklin came out really fast to give me a quote. I had received a quote from another company that was DOUBLE what Franklin quoted. Franklin also really explained everything that would need to be done and had transparent pricing. They were communicative and came back within two days to install my new unit. The team that came out went above and beyond to make sure the install was done well. They even helped me install a part that was missing on the unit that caused a really bad leak from my AC a few years ago. They installed a new thermostat and helped me check for any rebates. Honestly they went above and beyond what I was expecting. They charged me exactly what was quoted and had great payment plan options. Every person I've been in contact with has been friendly and efficient. I'm so happy with their service. They made a big home repair feel easy and stress free. Highly recommend.

After moving to Fayetteville, I asked around about an honest Air company. My son recommended this…read morecompany and they service his units. I found out from another plumber and air company that these gentlemen don't "give their technician a $500 bonus for getting a new unit put in". Yes, many do this. The technician came out and worked on one of my units that is 20 years old, telling me it was old school and in great shape. THIS WAS FIVE YEARS AGO!!!!! The unit is still in ticking and they will be back next week! What a joy to find honest people!

Kinty Jones Heating and Cooling

Kinty Jones Heating and Cooling

(4 reviews)

I Love everything about this company! It is a family owned business that treats you like you…read morematter. I have a primary home myself and a rental home. For the rental home, I purchased a brand new heating/cooling system from Paschal, this being before I knew about Kinty. My personal home ended up having a starter issue with the a/c. I called KJ and they came out and had it running in no time. Shortly afterwards, my rental had an issue with their brand new unit. The thermostat kept shutting off and thus, not working. It shut the whole system down. They have small children. When I called Paschal, I got a call center. The girl stated that she couldn't give me an idea when they could come out as it was a Friday. When I told her this was a brand new unit and they have small children, she stated that it didn't matter, there was nothing she could do about it. I called Kinty and told them what happened, they were out before the day was over! The diagnosis... the piping was installed incorrectly. This past summer, I had to have a new thermostat in my own home. They were really swamped but assured me they would be here before the day was over. Sure enough, 7pm!.... they came. Their tech was friendly, apologetic for being late, and had my thermostat installed in no time! Please call Kinty Jones before you call anyone else! You will have a pleasant experience and will be pleased with all their service! Thank you Kinty Jones!!!

Kinty Jones responded first to come out after calling several people. Eddie and Josh showed up and…read moremade the repair just like we wanted them to. They did an excellent job and we would use them again!

My Guys' HVAC - Amana air handler installed

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It was a Saturday, a really hot day, and no AC, we needed helped. Called a couple of other places,…read morewhich either didn't answer, or were charging too much for a weekend visit. We called Guy, who picked up immediately, took down my address, and was here in less than half an hour. It's the same issue we've had in the past, a cap blew, which it does every couple of years. Guy replaced it with a better part, replaced another cap which was getting ready to go, and had us up and running cool air again within 20 minutes. Guy's price was very reasonable and he provided better service and a better value than all the BIG firms which we've used in the past. I would highly recommend Guy, he's knowledge, professional, and he's local, and for me that makes a BIG difference, I'm supporting our local economy which helps everyone. Give Guy a call before you call the BIG firms, you'll get better service, have the work done right the first time, and save money!

Contacted Guy to have him come take a look at the leaking mini split units I have. Spoke to him on…read moreFriday, July 24. He said he would be out sometime the following week. He then reached out on Tuesday, July 28, at 8:14 a.m. and said he could make it that afternoon. I replied 8 minutes later at 8:22 a.m. and told him that would be fine and to just give me a rough time or a 30 minute heads up. He then texted me at 10:48 a.m. and said he would not be able to make it. I then asked some questions, and he proceeded to tell me I should have messaged back earlier if I wanted the work done. I texted him back literally 8 minutes later.

Bud Anderson Heating & Cooling

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The service people are very polite, but seem to be profit motivated. Hello they installed a new…read moreheater and a heat pump and I do believe I was overcharged.

im a senior citizen I called in good faith to look at some electrical outlets and switches. They…read morequoted me $21,000 dollars for some ridiculous tiered pricing. I went somewhere else and paid $2000 for the same work. Previously I had them come out about my furnace and air conditioner. Unbeknownst I fell for the scam. $16,000 dollars later I realized my mistake especially when they had to come Back due to improper installation but yet the city inspector had approved what they did. Guess the city of bentonville inspectors are getting the kick back Too. I pray that others don't fall prey To this crooked company. If you don't believe me call them then call someone else and have your aha moment. What happens in the dark will come out in the light- Anderson you are no Bud of mine. Disgraceful- I hope that this never happens to your mother or grandmother or your daughter when she grows up. I hate you and will tell the world how you treated me. i left a separate review on a different website and EMILY from Bud anderscam called and left me a voicemessage and I called her back and was told " I'm sorry Emily is in an important meeting" And would call me back- that was weeks ago. Buyer Beware of Bud Anderscam!! at some point your company will go belly up because our community is growing fast and the word is out about you. BUYER DONT CALL BUD ANDERSON.

Southern Star Heating & Air - hvac - Updated October 2026

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