I visited this nail salon on July 12th, and unfortunately, my experience was extremely…read moredisappointing. The nail technician frequently asked what occasion I was getting my nails done for. I didn't tell her at the time, but I was actually getting them done for my wedding, which made the experience even more upsetting. I have had acrylic nails done multiple times throughout my life, but I told the technician that it was my first time because I wanted to make sure she took her time and did them properly. During the process, she used a significant amount of acetone, and I specifically told her that it was burning. Instead of addressing my concern, I was told that it was only burning because it was my "first time." I have never experienced that with acrylics before. The most concerning part was when she was filing my natural nail with the drill. She filed a large, painful dent into my nail, and I immediately noticed something was wrong. When I pulled my hand away because of the pain, I was told that it was because my "cuticles were dead." As someone who previously worked in cosmetology, I know that was not an accurate explanation for what happened. From what I observed, the drill was not being held at the proper angle, and my natural nail was damaged as a result. When I called the salon afterward simply to explain what had happened, I was disappointed by how I was treated. The conversation became uncomfortable, and I felt that they were speaking inappropriately about me in their language. I had a translator present, so I understood what was being said. I was not initially calling to demand a refund. I simply wanted to communicate what happened and address the situation. Before I could even explain that I wanted the acrylics removed because of the damage and discomfort, the interaction became so unpleasant that I ultimately felt I had no choice but to go to another salon to have them removed. I understand that mistakes can happen in any profession. What matters is how those mistakes are handled afterward. Unfortunately, I felt that my concerns were dismissed rather than taken seriously. I would strongly encourage anyone getting their nails done here to speak up if something feels wrong and make sure their concerns are actually addressed.

Kisha is AMAZING!!!!! Go see her for beautiful nails and great service, you will not regret it!read more

Took my grandson here at 10Am. I don't remember the barbers name but he really did 1 of the best…read morecuts he's gotten. We will be using this shop again. The place is spotless & that's important when tools are used .

I got a pedicure which was my first pedicure ever! I really enjoyed the massage and love my toenail…read morepolish. 5/5 stars for quick, easy and great service!

The service is wonderful here! Henry's nephew did my mani / pedi and was really good. Will visit…read moreagain the next time I am in magnolia!