I don't know where to start but I hope this review will stop somebody from having to be homeless…read more This is a franchise of a national company. Please be careful. This particular owner has contracted the worst tradesmen to complete the smoke damage to my home that I have ever seen! It has been 17 months and he quit because I hurt his feelings when I was told in October that my house was FINALLY finished only to find mismatched cabinets, flooring that looks nothing like we ordered (you can see the difference between the sample and the floor plank shown in the last 2 pics), screws coming out from underneath window sills, gaps around almost every light switch and light, and to top it all off bathroom counter tops that are oozing with caulk to make them fit and a bathroom mirror that is crooked and doesn't meet the counter. I can go on an on (49 picture worth of major mistakes) His response when we asked him did he feel like he should fix this mess. "You signed the contract and we don't warranty out work" CAVEAT EMPTOR!

It's hard to give a review since I have been trying for well over a month to hire this company and…read morethey NEVER return any of my calls. They inspected my house more than 4 weeks ago and said they would get back to me by the end of the week. They never did. Now they just ignore my calls and the receptionist tells me Jeff, the owner, is so busy she doesnt know if he will have time to call me. This is a $10,000 job. The insurance company paid me 6 weeks ago. I'm ready to go. But they just dont have time for me. Avoid this company at all costs!

Branden Berger has been a huge blessing in so many ways. We were flooded by Idalia in 2023, and not…read moreeven finished with repairs from that when Helene (the worst hurricane in recorded history) left us over 4' of water throughout our 4000 sq. ft. home. From the moment I met him, he gave me hope that the mortgage and insurance companies could be dealt with, and renovation could be finished in a timely manner. After dealing with delays and poor quality work after Idalia, I felt like a load had been lifted off my shoulders. He has teams that specialize in various aspects such as tile, drywall, electrical, plumbing, and painting. He took care of everything: permits, ordering supplies, scheduling, and coordinating everything with me. I only wish I had known about him for our other 2 hurricanes. The workers were extremely polite and considerate. I feel like I'm living in a new home, and Branden made it all possible. I highly recommend Berger Restoration. Marcia Samuelson

I called Berger to do an estimate for ceiling repair. Their tech showed and did the survey. The…read moretech was very nice and seemed to do a thorough job. That was the last time I heard from them. No estimate, no contact. Customer service went to zero. Not worth contacting ever again.

We had significant water damage from a busted water pipe and needed to get someone to the house…read morequickly to extract the water. NXT was extremely prompt in returning our early (before business hours) inquiry and quickly responded to the service needed. There is more work to be done, but unfortunately the insurance had lapsed and funds are low so we must attend to the work ourselves. They did what they could while staying in our budget. NXT was VERY reassuring and took the time to thoroughly explain the work that still needs to be done and how to do it. This is definitely one company that puts their customers needs first! Highly recommend! Thank you NXT, for your help!

A+++ on communication, prompt replies, & excellent work including a guarantee! My son dropped his…read morewater bottle on the floor on the car & it hit in such a way that the cap opened & 32oz of water flowed out. After he dried out the mat a terrible mold/mildew smell permeated the car the following days. Tyler & Tyler were able to treat and suction all the water from under the floor carpet then thoroughly dry. The smell has been gone 48 hours now! We are so thankful! Would definitely re-hire as needed! Thanks guys!

I used the service in Miami, this guys are the best, outstanding customer service. And very…read moreprofessional work performed

From the owner: WL Express Services LLC – 24/7 Restoration Experts…read more WL Express Services LLC was founded over 5 years ago with one goal in mind: helping homeowners and businesses recover quickly and safely after unexpected damage. What started as a small family-run operation has grown into a trusted emergency restoration company serving Miami-Dade and surrounding areas. We specialize in fire damage restoration, water damage mitigation, and mold remediation. Our team is available 24/7 to respond to emergencies and help restore your property with care and precision. As the owner and manager, I’m passionate about delivering high-quality work and treating each client like family. We understand how overwhelming property damage can be, and we’re committed to making the restoration process as smooth and stress-free as possible. Call us anytime to get help fast or to schedule a free inspection.

Nate! What can I say??? All the reviews about his professionalism, communication and work ethic are…read moreSPOT ON!!! AMAZING to say the least, considering the many deceitful contractors these days. Sad that the "good ones" don't always get reviews, but the "bad ones" do. Thank you, Nate and your entire team for everything!

My family and I received the best value for our money for our mold remediation and reconstruction…read moreproject!

We moved into a new build house in Citrus Hills and started having respiratory problems. We had…read morethe builder come out to remove some loose insulation hanging out of the vents, but they did the minimal and did not investigate further. After several months of increased respiratory problems we bit the bullet and hired Thera Clean to inspect and clean the system. What they found appalled us and they did a thorough job cleaning, sanitizing and installing filters on our vents. I HIGHLY RECOMMEND Thursday Clean. They were prompt, professional and did a great job! What a difference in the indoor air quality!

They came to cleans area carpet. They did not clean it very well. They left the carpet soaking wet…read more I am makeing a complaint with the BBB. I will dispute the charges. They were here less than 30 minutes, and charged me $160.00.

Fantastic work. My rugs look bright and beautiful. I appreciate their politeness and caringread more

Cleaned white couch and it looks great. Also cleaned area rug also a great job!…read moreHighly recommend Tim. Price was very reasonable!