This place is awesome! I always leave feeling like both but my dog and I were treated like VIPs…read more Dr. Osborne is both professional and caring. Everyone that works at Tri-County genuinely loves the animals that come in. In addition to the veterinary services, I have also used the boarding services. This exceeded my expectations. A+ on the board!

Went in for upkeep on my babies. Arrived a little early, easy parking, clean office, nice staff and…read moredog treats Who could ask for more? Veterinarian was friendly and professional assistant was thorough and sweet. Glad I found a place to keep up my babies shots and healthcare so close by. Definitely recommend!

Friendly place, I'd recommend shopping here and bathing your dog…read more The offer grooming, but I like to do it myself. So this was great.

I never need anything they don't have and the employees are just so much nicer and more personable…read morethan at the giant chain stores.

My Newfoundland was calm and relaxed when I picked her up from a 4 day stay. I highly recommend…read moreLittle Lake Pet Lodge, the staff is awesome!!

We've been bringing our dogs here for over a year now and we've never had a bad experience. My…read moredoggos get so excited to see the people they recognize and it really puts them at ease. Definitely recommend

I've taken every dog to Suite Life Pet Resort, for doggie daycare, baths, extended stays etc. I've…read morenever had a bad experience Crystal and Rebecca are always so kind and treat my dogs like they are theirs. Highly recommend!

They groomed my dog and she came back with blood on her face and paws her nails with spilt in 2read more

Love this place! We have boarded our dogs here several times. Always a great experience. Our dogs…read moreseem happy and are healthy when they get picked up. One of our dogs is older and experiencing some health issues. The staff went above and beyond in making sure was given special care. They assistd in mobility issues and made sure he was eating by trying new foods. Even checked on him after hours to make sure he was OK. I highly recommend them because they treat your pets as their own.

Simply the best Great Groomer special care to detail Also a great job !! Haven't tried the resort…read moreside but see they look and go beyond the care and safety of your pets

"The crummier the outside, the sweeter the people are inside."…read moreThis proven scientific study is again proven true at Pawz. Mega funky exterior hides a group of exceptional "dog people ". My buddy had not had his nails clipped in years and he always freaked out when we tried. Nervously, I took him to Pawz ; 10 minutes later, the job was done with actually NO trauma, no reactions, and excellent attitude. Ok, it might not be a scientific study, but it sure is true here. They are reportedly moving closer to downtown and I'll be using them for boarding too!

Booked a pamper session, de shed, and blowout for my Husky and it was everything I hoped it would…read morebe his coat looks absolutely amazing and The women who took care of him was very friendly and sweet I can't wait to bring him back!!:) thank you so much!!!!

I brought both my dogs here for vaccinations. This is such a clean and fun environment! This team…read moreseems to love their job and I can tell really cares about my pets! When I ask questions they're great about having answers for me! They work within my budget without making me feel like a bad owner!

Our dog was enrolled at Embassy Veterinary Center, Emory Road location, for 2 1/2 years. We used…read moreVeterinary medicine care, boarding, and daycare. In the not-so-distant past, our dog was spending time at daycare. In the early afternoon, I received a text message from an employee (not management), stating an employee attempted to physically redirect my dog from humping another, and my dog bit them. The message included, "I discussed the incident with management and your dog is no longer welcome at daycare". With such an accusation as this, I was astounded that Laura/Officer Manager chose not to call me and offer a face-to-face discussion. Rather, I received such an insensitive update from a staff member, via text. The next day, I spoke with Laura via telephone regarding Embassy's dog bite policy. From the onset, her lack of professionalism and disrespectful tone toward me, spoke volumes. She flippantly responded, "I don't have the policy at my fingertips, I cannot recite it verbatim, and policies frequently change". The following day, I spoke via telephone with Mandy Swartz/Operations Manager of Emory, Westland, and Lenoir City locations. I asked valid questions; what time did the alleged bite occur, who was bitten, was medical care rendered, were there any witnesses, what type of training did the employee have, how long have they been employed, what part of my dog did they physically grab to redirect him, did anyone review the daycare yard camera footage to get a clearer understanding of the incident? Of those inquires, Mandy Swartz told me; the employee chose to remain anonymous, no skin was broken, no blood or fluid noted, and no medical care was rendered. Further, she stated the daycare yard camera does not replay footage. Why have it in place then? None of my other concerns were answered/resolved. In an effort to substantiate my concerns, I sent a detailed email to Mandy Swartz. A week or so went by with no reply; I sent the email a second time. Again, she made the conscious decision to ignore me, the consumer. I called the Westland location and left messages twice with staff, and again, she lacked moral courage to reply. In my humble opinion, reviews are intended to provide honest feedback on businesses in which potential consumers may be interested in. Before my husband and I enrolled our dog at Embassy Veterinary Center, Emory Road, we read reviews, spoke with neighbors, and this business seemed reputable. Unbeknownst to me, several of the 5-star reviews submitted were by Embassy employees, to include the Operations Manager, Mandy Swartz. Additionally, management responded positively to the employees reviews. This practice is unethical, deceiving to the consumer, and unprofessional, to say the least! These individuals who hold a title of management, have absolutely zero integrity. The incredibly high staff turnover rate of the front desk/daycare employees is a true reflection of the inept management, at so many levels. My husband and I are extremely grateful to all the employees who cared for our dog. Each and every day he was under their care, they displayed compassion, integrity, and always a smile on their face. They have all left this place of employment, and we could not be happier for them. Lastly, there are too many other daycare/boarding businesses in the Knoxville area to choose from. Embassy's number one concern is money, not the consumer or employees! Thank you!

Nice retail staff. The grooming people are rude and treat you like an idiot if you ask where the…read morereturns for retail are.

I recently took my GOLDENDOODLE to this location as I've been taking him for years and have always…read moreseen good results. I asked for a #4 cut and ended up with almost a skin shave I also asked for a round face round feet and ended up with a shaved face and feet I am beyond upset. The groomer also missed so many spots on his legs and face. They did the complete opposite of what I asked. I do not recommend taking your goldendoodle here unless you know they are experienced.