Well after my quarts install I am very disappointed. I really expected higher quality. When they…read morecame over to do the template I specifically asked where the seam was going to be. I was told the seam would be in the corner and shouldn't be noticeable. The guys that came over to install the countertops had to be some of the most unprofessional contractors I have ever came across. After the countertops got installed and I looked at it the seam is very noticeable and can be felt and not where I was told it would be, they also cut into my wall to make it fit. I understand that things are not perfect and would may need to be adjusted, but DON't CUT into a customers wall with out letting them know. I asked why did you cut into my wall without letting me know, and his reply was OH MY BAD!!! I worry that something will get spilled because it is a countertop and it will leave a permanent stain, that I see immediately when I walk into the kitchen. Even the contractor that is doing a renovation noticed it and mentioned he had never seen anyone have quartz installed with such a terribly placed seam. I called and talked to the owner after the install and he informed he is the one that does the templates and he never said that the seam would be in the corner and not be noticeable ..... If I would have been told the truth about the seam location I would have requested it to be put in a different location. Today the same installers came over to do a so called fix, well it's the exact same as it was before they came!!!! The installers reply was oh it is perfect...I question how can a repair be perfect when it is the exact same as it was before they did anything!!!This was one of the worst experiences I have had. I paid good money for my countertops and got subpar workmenship. My contractor was here today and saw how the so called repair was done and was at awe, and will make sure that any of his customers don't use this company.

We are very satisfied with the new countertops installed by this business. They were very helpful…read moreand accommodating when I was selecting my granite. they have a large selection from which to choose. Even though my cabinets were not finished for quite some time, they held my granite until they were ready. They are very professional. They came when they said they would and finished the work promptly. They do quality work. i highly recommend them for stone and tile work.

great floor they helped us pick out! thank you…read more Would definitely recommend

This place is great! so helpful and Logan is just the best!! Lots of amazing things to choose…read morefrom. I highly recommend The Floor Store!

Absolutely love the staff at Wellston! Tara did an amazing job helping me pick out tile and paint…read more Kenneth is always available to answer questions about paint. I can't say enough about the entire Wellston staff.

The end product was acceptable but I won't be going back. Visited the store in need of a 40"x40"…read more2" wooden shade for my bathroom to match the other windows in the house. Wound up spending way more than what I anticipated and the product that I expected was not installed. I was promised a pull-up type of shade which is great because my wife is only 5'2" and it would be difficult for her to reach that high to pull it down otherwise. Well either there was a gross miscommunication or something but that's what we got. It's a long way from what I originally envisioned.

We met with Mr Walker and picked out an engineered flooring in Acacia that is waterproof and…read morescratchproof..we had it installed throughout our home..the contractor group was awesome with helping move large pieces of furniture, removal of carpet, installation and removal of debris ..old carpet, scraps of flooring..we wanted ours done before the holidays and our home was renewed in 2 days with new flooring...it really was a great experience..our home looks so much better with these floors and they are so easy to maintain...Awesome experience...highly recommend this company..Mr Walker kept in touch from ordering supplies thru completion of the job..we are tickled Pink with our results...Scott and Cindy Hester rate them 5 stars

Buyers Beware In April of 2021, my mother met Mr. Rett…read moreWalker (owner) at her residence to measure for flooring installation services from his business. The day that she set for installment, she went out of town until the install was completed. His technician, John, installed the chosen tile (my mother wasn't present). Shortly after install, the tiles started to pop up. My mother contacted Mr. Walker for resolution. He sent John back out to address the issue. At this time, John mentioned there is an issue with the floor and possible reason for the tiles popping up. During John's first visit and installation of the tile, he never mentioned anything about a subfloor issue. John communicated to Mr. Walker that he did, but my mother was not present. First, this is a huge integrity issue. Second, John should have mentioned this prior to the install. After John repaired the first time, more tiles started to pop up. My mother chose this business to provide expert advice prior to the install. If this had been done, she could have made an informed decision of additional services required. She's now in a situation where there is a huge safety concern due to improper installation. My mother's kitchen was a safety hazard. She was afraid of falling. My mother is a 77-year-old senior citizen. My mother reached out to Mr. Walker on multiple occasions without reply. There is an expectation for customer service levels to be equal before and after the sale. During the communication between my mother and Mr. Walker, he advised her that John (technician) quit after working for him for 10 years. Also, he requested for her to get a quote from another business to be reimbursed. My mother got a quote and work was being scheduled. She called him on September 21st, but his wife Mrs. Molly Walker advised her that he was on the Airforce base working, but she will let him know. My mother spoke with Ms. Molly Walker about the refund in the amount of $1365.00 which is the amount that she paid for the tile only. My mother was advised by her contractor that they will not be able to reuse the tile; therefore, he can come and get the tile. My mother asked Mr. Walker to make her whole by accepting his responsibility. After about 6 months of trying get resolution, Mr. Walker agreed only to pay $385.44 to help pay for the subfloor. We spoke with Mr. Walker on September 30th, we made it clear to him that she's not asking him to reimburse her for the subfloor because John didn't damage the subfloor. As previously stated, my mother is looking for the reimbursement of the unusable tile due to your technician's (John) improper installation. The installation should have never taken place due to the condition of the subfloor. John did not mention this to anyone and installed the tile anyway. This left her with unusable tile. My mother didn't cause the problem, his technician caused the problem, but Mr. Walker doesn't think his company is responsible for his technician's improper installation. I would give zero star but it wouldn't let me.

Excellent quality carpet cleaners. They always do an amazing job!…read more The Owners and employees are all great people who are highly knowledgeable and do a thorough job at a reasonable price.

My cat decided he was mad at us for leaving him alone over the weekend, and he was going to make…read moresure we were aware of his feelings. So what did he do? He peed on our guest room mattress. Over and over... When we learned about his stinky act, we attempted to salvage the expensive mattress by calling a steam cleaner. I contacted Mean Steam for a quote and the owner, Jesse Root stopped by for a quote. Jesse saw the mattress and was very honest with me. He said I could try and get the stain out but I can promise you I will not be able to take it all out because the urine was so penetrated in the mattress. He said " if it were me, I would just buy a new one." Not the news that I wanted to hear, butJesse was honest even though it did not make him any business. But that is exactly what I want and expect from a business. True honesty. I will be calling Jesse back for my carpet cleaning needs because I know he will not be trying to up sell me or lie. Honesty is a rare thing these days, and I am truly glad I was able to get in contact with an honest company like Mean Steam Carpet Cleaning.

Great company. Mike and his team helped us with a major floor repair in our kitchen and living…read moreroom. He was very professional working with our schedules during the busy holiday season. The quote was reasonable and the job was finished in half a day. We tried multiple handyman references and floor companies that said they could not do it but Footprints Floors did the job and did fantastic work. They left the site better than it was prior having also fixed some trim that had lifted over time. This was not required, but Mike's team did it anyways. Top notch. If we need to install any floors in future this the company I trust to get it done right.

From the owner: At Footprints Floors, we're a step above the rest! We are a one-of-a-kind family-owned and operated…read moreflooring installation and restoration business. We have spent the past decade mastering the installation and restoration of hardwood as well as the installation of laminate, vinyl, stone, and tile floors, backsplashes, staircases, and baseboards.

Timely, professional, and quality service. The technician Josh made the jobs look easy and…read morethoroughly evaluated any trouble spots. He had all the necessary tools and replacement parts. Polite and great conversation. He didn't mind wearing a mask and it showed that he respected his clients. Strong work!

From the owner: contact us for any Remodeling or contract work. we cover most your needs in a home contractor, call…read moreus today!