Bought a Kabota tractor from Southern Equipment Co. In Andalusia, Alabama. With drive over deck quick latch bucket loader. For which I traded in my previous tractor.....BIG MISTAKE. Had problems from the beginning, but the dealership seemed to to be making an attempt to do their best. Gave them the benefit of the doubt for almost a week. My farm was falling apart without a working tractor and the dealer brought out the tractor three or four times, but each time there was a different problem. They took it back to the shop each time and thought they had it fixed, but still could not demo the drive over deck mower. Told them I needed my tractor more than I needed the drive over deck Since they already had my trade-in and my farm was falling apart. So I told them to just bring me a quick latch bucket loader tractor and and a regular old style deck. This was almost an $800.00 retail difference in value, not to mention all the inconvenience of having to get under the tractor and hook up the PTO. I had to fight tooth and nail to get them to make the adjustment on the price. They didn't think they should have or refund the the difference for a lower level piece of equipment, and even their employees didn't know about the product they were selling. One of there employees actually told me that "I had read more about the new equipment than he did as he had to learn about it on the job. NO factory ever showed them how the product worked and they had never watched the on line videos". They were trying to sell me equipment they couldn't even operate. Finally they found a suitable replacement and owed me money they held the tract hostage pending my signing documents I could not open on their website. As long as they make their sale how inconvenient it is for the customer. They obviously don't the equipment they are selling as they cannot demo it. Product is good, dealership is extremely questionable. Trade at your own risk. read more
