Great shop. They do top notch work, finished the job within the estimated timeframe, and made the…read moreprocess with insurance very easy. Brad is top notch.​​​​​

They did an excellent job in repairing the rear bumper on my Lexus. Brad was personable and…read moreprofessional. It took four months to get the car in, but was worth it in the end. I recommend this business, especially in comparison to the rip-off places linked directly with the insurance companies.

I don't recommend this business for auto body repair. My husband brought his terrain in after…read morehitting deer. It took them much longer than anticipated. Additionally, the tire they replaced isn't connected to the sensor any longer, the clips on the fenders they replaced are falling off and the fender is repeatedly coming off, and the headlight they fixed no longer works. I have no idea why someone would pay thousands of dollars for this shoddy repair.

I took my Nissan Rogue to Ken's after a deer creamed my front corner panel. From the start,…read moreeveryone was polite and upfront about pricing and estimating how long the repair would take. I've heard stories about supply chain delays and labor shortages. They likely turned what would have been a one to two-week job into a four-week job. I was prepared for the extra waiting time. I got my car back this morning and so far I'm pleased with the results. On the plus side, Ken and his staff were very accommodating. They gave me a ride back home when I dropped off and brought my car to me when the repair was done. On the minus side, my car's interior smelled strongly of cigarette smoke and there may well have been an extra few miles on the odometer. The bottom line for me...the job of repairing my car's damage was done well. The other stuff is the difference between a four-star and a five-star rating.

I had such a positive experience with Collision Care Center and I didn't even have a collision!…read more Unfortunately I had a huge bolt that got stuck in my tire as I was driving, I pulled off the road and luckily this collision center was right there to assist. The guys there came to help right away, finding the bolt, they took the car and fixed my tire. They were so kind and understanding that I had to be somewhere right away. Their attitude, professionalism and service are 5 stars!

I used Collision care twice over the last couple years to fix damage to a late model Range Rover…read moreand Hyundai Sonata. They did great work at reasonable price.

I reached out to Dwayne to repair some door damage I got around a year ago. He got back to me…read morepromptly with a fair price estimate and was able to get to work in no time! I dropped my car off with an assumed wait time of about a week and he was able to get my fixed up car back to me in just two days! I could not have asked for better service.

Great customer service and not too expensive. Thanks Dwyane for fixing my head light…read more C Mckoy Ree.

Excellent & Timely Service. Great Communication. The work was done with the utmost care. Excellent…read moreWorkmanship and Repair! We are very grateful to the Team.

From the owner: Caliber Collision didn't become the nation's largest collision repair provider by accident…read more Recognized as one of Forbes' 2026 Best Large Employers, our team of highly skilled certified technicians and state-of-the-art equipment are committed to providing excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty, flexible payment options, and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you've made the right choice, and the first step toward Restoring the Rhythm of Your Life®.

Incredibly skilled, highly recommended, honest, and clear that they love what they do. Would not…read morehesitate to recommend to anyone in need of this type of work.

--Part 1: I will update this review after repair work is…read morecomplete. My parked car was recently hit and the driver left the scene. After leaving several messages and waiting three days for a return call from my dealer, I was finally able to talk with someone who informed me the earliest they could provide me with an estimate would be June 16th (today is May 12th). I immediately pulled up Yelp to check out the best reviewed body shops near me. As you can see, Hatley's was at the top of the list with a perfect score and some excellent testimonials. I called Hatley's and one of the owners answered on the first ring, and told me I could bring my car by anytime for an estimate. Even with the excellent reviews, I was surprised and wary at how easy this seemed. I drove my car over to the shop. I was greeted by Thomas (the owner) before I could even walk into the office. Thomas was so pleasant and started looking at the damage to my car right away. He asked a few quick questions, and then asked another mechanic if he could run an estimate on my car. This mechanic, Steve (actually the co-owner I believe), who was midway through painting another vehicle literally traded spots with Thomas, greeting me with the same extremely pleasant nature, and starting taking a look at the damage to my car. 15 minutes later I had an itemized estimate in my hands. Incredible! The pricing is extremely reasonable, but the professionalism and genuinely kind and honest customer service is what made the biggest impression. I am confident their work will be just as detailed and incredible as their communication. I'll update with after repair photos soon.

My car, the first and probably only brand new car I'll ever have was vandalized as I ran into a…read morerestaurant to retrieve an order I had called in. As I was returning to my car, I could see it from a distance, someone had "keyed " scratch, the entire length of the driver's side of my vehicle. It was severe. Rule of thump: put water on a scratch on your auto finish, if the scratch disappears it can be buffed out. When I got home I ran the hose,wet the car, the scratch remained completely visible. As I'm new to Raleigh, and new to NC I didn't know who to call. I opened the Yelp app and contacted several repair shops based on reviews. They all responded promptly and gave a quote except one. The first one to respond didn't give me a quote, he set a time for the next day when he could come see it in person. The day Travis arrived a few minutes early and I was ready. He inspected the scratch and gave me a quote, best by several hundred $$ I was skeptical, I told Travis I was awaiting to hear from a couple more shops but I would let him know either way within a couple hours. I had a good feeling about Travis so even though his very much lower price gave me a "too good to be true" vibe, I needed my car fixed so I texted Travis. We set a time for two days later as I had to work around my schedule. Travis' two helpers arrived early, before Travis. They explained they would prep the car and could start immediately. I left them to get started as I had a project had had to attend. When I looked outside maybe 20 mins later Travis was there his truck unloaded, equipment set up. All three seemed very busy. What they had to do to get that scratch out was unreal. The scratch wasn't just to the metal, the metal was scratched as well. It was a lot of work many steps in the process and it took some time. As they neared completion of the project, one of the guys found me in my backyard and filled me in. I started towards my car, already close enough where the scratch was previously visible, I saw shiny pint. I continued to close the distance, scrutinizing with increased intensity. I was at the car, scanning the previously damaged area with my eyes. I saw no sign of any damage, no residual of the scratch whatsoever. My nightmare was over, Travis and his guys made my car look like brand new. I can once again drive my car with pride. I recommend Same Day Bumper and Grill all day every day and twice on Sunday Than you Travis !!

These guys came to fix my bumper. The color didn't match. The clear coat kept running so it took…read moremultiple attempts. When they were done I had clear coat all over my window. For the amount they charge they are really stingy about only doing what you mention.

The front bumper of car came off after driving through a flooded intersection. Slicrics was quick…read moreto respond to my request. And fixed it at the price quoted in the time frame listed. He did not try to up sell any additional work. There are some other minor issues with the car that I intend to have fixed with Slicrics as well.

They paint matched my spoiler for my 2012 mustang. perfect color match and great turnaround time!read more