We're just extremely happy with the project John and his team did on our back yard. We've used a couple of different landscaping companies in the past, and unfortunately had a few headaches with tardiness, poor workmanship, and countless other issues. None of that with Southern Cross - will definitely be our go to in future.
One of the things we noticed about John is that when arranging the initial consultation, he expressed that he'd like to meet both me and my wife. That's because he genuinely wants to get to know you both and get a read on your vision together. He spent the whole consultation listening to us, and quietly problem solving, he didn't use the time to try to prove himself or sell to us. He uses the consultation to get a read on exactly what it is you want. Then he'll gently makes suggestions and create something that fits your needs. He knows what he's talking about and is full of great advice.
Once he had drawn up the numbers, he also wanted to come back to see us in person to present his quote - so he's willing to take a chunk of time out of his day to make sure he delivers and presents his ideas directly. I've never come across a contractor who does that. Again, it's the little touches that go a long way.
The final project was beyond our expectations. His team were on time and completed the job when they said they would. John was on hand upon completion to do a walkthrough and ensure we were 100% happy. The back yard is now a beautiful place to enjoy and we just love it every time we see it. read more