This was the best rental experience I had. The property owner for the most part came out and did…read morehis own work whenever he was in town. When he was away he still got things done. Mr Staples worked with us. He enjoys talking with you and always asks about the family. Customer service is excellent and not lost on this group.

Probably the worst property management establishment in Georgia. The entire duration of my lease…read moreterm was full of misrepresentations, excess nickle and diming, and a landlord representative who is bipolar. The original unit was advertised for rent to include water, wifi, and cable. Up until the point first month's rent was due this was the way it was advertised. The landlord representative, made the biggest uproar about amending the lease to reflect a deduction in the rent for the misrepresentation. Likely due to her being bipolar, she snapped on us as tenants, and cursed us out due to our request of having the rent adjusted. Also, the the landlord representative delivered to us the apartment in a disgusting fashion!! The walls were covered in grease, oil, with stains. The carpets had dog hair, juice stains, and crumbs embedded. The kitchen stove had been plastered with hardened food, leftover dirty pots and pans. The refrigerator had been left with a hardened milk and juice spill and a rotten smell. I moved in on the day I arrived in Atlanta, and had to take off for the next 6 days for business travel. Once I returned with my fiancee we let the landlord representative know that we'd like to have the place clean. Biggest RIOT ever, the woman's bipolar kicked in and she had the nastiest attitude about having to call a cleaning crew. When the cleaning crew arrived they thought we were moving out! Then the landlord rep had the nerve to act as though she was doing us a favor! Like it was uncommon for landlords to clean units prior to people moving in them. The landlord rep then proceeded to strike even with me so she began to try to nickel and dime me for every little thing. When we first discussed the apartment, I was disappointed to hear the property management did not have an on-line database that allows tenants to pay directly for convenience and record keeping. She reassured me that it would be no issue, as I could pay over the phone free of charge and they would email me my receipt. This was done once, then when I went to pay for the second month she states that a 5% interest fee would be charged to use this service. So now I'm required to walk 6 blocks to the closest BB&T to deposit the money straight into their account. But wait there's more, the rent must be due by the 3rd. Despite the fact that the 1st is on a Friday and the 2nd and 3rd fall on a Saturday and Sunday respectively. I went out of town one week from Thursday to Monday, where there exist no Godforsaken BB&T to walk to. I return on Monday to pay the rent and what does my bipolar landlord representative have to say for the late rent? 10% fee charge! There is no sense of customer service at this establishment. If you're demanding any standard accommodations that other establishments typically afford you, the bipolar landlord representative seeks to bite you first, followed by an attack on your wallet. Do not rent from this establishment. Run!

Two remarkable agents, Susan Mosely and Frank Kelnhofer helped me find a buyer for a very difficult…read moreparcel in Watkinsville. The parcel, obtained as a settlement in litigation, had very difficult access to a main thorofare....had only an almost useless easement. Frank and Susan stayed with the property for almost six months; helped negotiate an "easement swap" that obtained better access; worked with Oconee County to clarify what home building might be possible on this hilly parcel......Frank walked the property half a dozen times, mapping out the "new" easements, and figuring out where homes could be built....then Susan kept an initially reluctant buyer in the loop, charmingly.....resulting in the sale. I've worked with a number of realtors over the years, but none has given a fraction of the effort that Susan and Frank did....and for a relatively small and not very expensive parcel. I'd recommend them in the highest terms. Arlan A. Cohen

Best ever real estate agent. You can trust Frank to be honest and fair. I highly recommend Frank,…read moreand will not work with anyone else but him! Great guy!

BEWARE!!! I do not recommend this company to anyone. This company failed to fix water entering into…read morethe home which is causing mold throughout the house. I can spray and kill the mold yes but if the problem is not fixed it will continue. Also we are left to tend to the mold growing on the walls and in the carpet. If I were to cut the carpet out to get rid of the mold I would be breaking the lease. However this company does not find that mold is any type of health hazard AND DENIED our claim for repairs. I will be reporting this company to the proper authorities. DO NOT DO BUSINESS WITH THEM.

Just moved out after a year lease at 3458 Hill Pond Dr. When we moved in we did a walk through and…read moreasked that the living room be painted because it looked like it had not been painted in quite some time. They refused. We put a couch in front of scuffed wall to hide the marks and hung pictures over huge nail holes and chipped paint. One of the bedrooms was a stark white when we did the walk through but the day we moved in they had changed the light switch cover and the paint peeled and it left a huge purple spot from where they had painted over a purple room. We had to paint the room ourself and now it is a nice neutral color even though the current listing still shows the room as white. I think they are using pictures from years back because I doubt they repainted that room back to white. Now we get a move out report and we are being charged for the scuffs and holes even though we complained about the very scuffs and holes when we moved in. We left the home in far better condition than we found it yet they are holding money from our deposit. They even charged us for not changing light bulbs upon move out which is not true. In addition to the rent we were made to pay for weed treatment and half the time our yard was not sprayed. We called to complain a few times because we have security camera and thought they'd like to know but were told they do not spray the back yard. We also have security video of them in our back yard on two occasions so we just assumed they did treat the sides and back. Use caution when renting from this business and make sure you take pictures and keep records. It's not enough to be a good tenant and pay early and make improvements to the place. You may be hit with ridiculously high charges upon moving out.

Jason is the best realtor we have worked with. After purchasing 5 homes and in working with…read moremultiple realtors we are aware of the service out there. While Jason is busy and successful He was still there immediately from the time I called on the weekend and he made time and accommodated us quick. He truly is there for his clients and it shows. He is very professional and responsive. Our turn around time to purchase a recent home was so quick. He immediately started the process with the lender and his entire process was flawless. Use Jason when you are buying or selling your next home! You won't be disappointed.

Susan sets the standard of what all realtors should be. She works hard, does her homework (whether…read morebuying or selling) & shoots straight. You can put complete faith & confidence in her. She knows what a house is worth to sell or buy. Susan will get you the best deal either way. She can tell you what your house is worth as is or fixed up. If you want to get more money for your house she can coach you on what needs attention. Plus she has a cornucopia of contacts from legal to repairs; whatever your needs may be. She calls it like it is.

I simply cannot recommend Susan enough!! From start to finish, Susan has made the stressful home…read moreselling/buying process a breeze. We are so thankful for her incredible knowledge, insight, and thoughtful questions. She is an amazing communicator, strong professional, and truly the BEST at what she does. If you are looking for a sign to work with Susan - This is it! We will absolutely work with Susan for all future real estate transactions to come and are so excited to recommend her to everyone we know.