We've always taken our dog here. They take such great care of him. Tammy is the absolutely best!…read moreOur dog looks forward to being boarded.

They were beyond wonderful when I had to help my baby over the rainbow bridge but since, I call and…read morethey're rude. Just rude

Absolutely love the Docs and staff. Very nice calm approach with our babies. I would recommend this…read moreto anyone.

HORRIBLE customer service. After speaking on the phone to a VERY rude lady, I would not feel…read morecomfortable sending my fur baby here. She had an attitude the entire phone call while I was trying to get information and look into services. I find it highly unprofessional and inappropriate to have someone so rude answering calls for this business. 10/10 will never recommend or think about going here. These are not the kind of people you trust with your pet.

We thought our boy had a UTI. We went online and easily booked a same day appointment. When we got…read morethere Dr. Sharon Baker was so nice. She listened to our concerns and even watched a small video we took of our dog. She was concerned and recommended we get an X-ray if we wanted. She was not pushy. She just said we need peace of mind that it's not something else. She was right. Our little guy had bladder stones and one stuck in his urethrae. She called in the surgeon, Dr. Don Schmidt. He rearranged his schedule and got our boy straight in for surgery. We didn't have to take him someplace else or wait another day. That was so nice. He had his appointment at 2pm then surgery shortly afterwards and we had him in our arms by 6:30. I'm so impressed with them. Also, we asked for a refill from a previous vet on some anxiety medicine for him. Dr. Baker was like, no problem. She told us to order it through Chewy since they didn't have it in stock and we needed it quickly for the fireworks coming in a few days. She said she would take care of it on her end and give authorization to Chewy when they called. The only thing I was kind of disappointed about was the tension at the front desk when we checked out. There could have been better customer service there. But overall we were happy with the service and the amount of care from the vets. Update: When we got home a few hours later, our dog was wincing in pain. We gave him some of the meds the doctor gave us but he still winced terribly. We had to take him to the ER and leave him overnight to get a slow drip of pain meds. Update -2 weeks later- Midnight is doing so well. He seems like he has gotten two years knocked off his age. He's getting around like a spring chicken. We went back to get stitches out and the staff was excellent. The front desk staff took time to talk to me about my dogs, and Dr. Baker met with me and discussed what we need to do for Midnight going forward. She wrote it all down for me so I could look over my options. I am very pleased and will return.

I've used this hospital for 5 years and while I've historically been pleased, I feel like they have…read moregone through significant turnover in the past year or so, of their front desk staff. Recently saw Dr Webb for my dog. First experience with her and she followed all my recommendations for testing. My dog ended up going to ER the next day and had to be admitted. No one from Good shepherd followed up with me the following week, even though the ER had sent them the hospitalization summary. On Tuesday, I called to tell the front desk my dog had not eaten anything g since at least Sunday, Requesting a vet call me to discuss options. She acted like I had asked her how to fly a plane--totally lost. I called again and spoke with someone at the front desk. This is now 4 days since my dog has not eaten and asked for a vet to call. This is now Thursday and not call from anyone! Very, very disappointing.

They abused my dad's dog when he was boarded there during a trip. The poor dog came home timid, and…read morehad swollen red testicles. Also like someone had kicked him in the nuts constantly.

I scheduled to euphonize a cat, they no one told me they were provisos, so because i didn't have…read morethe money to get the cat. Tested to prove that he was sick. They wouldn't euphonize him. They should have told me this before. I came so now they're putting a cat's well-being above my finances and my emotional state. They were super rude and I will never come back here.

Amazing service. They go over everything with you. They tell you options. They have taken care of…read moretwo of my dogs.

We had our 9 month old puppy neutered here and they were great!! Edgar took extra care & time with…read moreus to make sure we all felt comfortable with the procedure. Everything went great and our sweet boy was home later that afternoon. His recovery was a little challenging with the cone but I bought him a postoperative suit the next morning from Petsmart and that was a godsend!! I definitely recommend getting a suit over the cone. He healed well and after a week he was suit free and 2 weeks later he was jumping in the pool and ready to play in the water.

Dr Bremmer is one of the most personal vets we have worked with. He doesn't up-sell you on care…read morethat is not needed, but will give you a straight forward, as if it were his own pet, analysis. Love his honesty and professionalism.

From the owner: Oneta Animal Care is a locally owned business dedicated to giving your canine and feline friends…read morethe care they deserve. From weight management and checkups to preventive care, we've got your pets covered.

Caring staff, gentle treatment and fair prices, its a combination you dont find often. I highly…read morerecommend them, they took great care of my cat and I will be bringing the rest of them here from now on.

Today we unfortunately had to put our dog down They were so…read moreextremely kind and made a bad situation as comfortable as possible they had a very soft blanket/bed for my girl and then gave us PLENTY of time to say goodbye and then they explained the process and let us tell them when we were ready Their process was very smooth and made the painful experience very comfortable and smooth

Have been going here for quite a few years. I have many cats and they have taken great care of each…read moreof them. When there have been issues of not being able to get to the vet or getting home from the vet, they went out of their way and gave me a ride. They got 2 adorable office cats, Crabby and Sunny, that are up front usually to greet everyone.

if I could give less, I would. they kept my dog to run tests FOR A WEEK. When I went to pick him up…read moreto take him to another vet, he was SCREAMING in pain. he had chewed the nails of of one paw, pierced his own lip from biting it in pain, and had sores on him from sitting in his own urine. i BEGGED then to let me come get him so I could take care of him and they said they had someone taking care of him. how many days had he been screaming in pain and they just let him???!!!! makes me sick

We LOVE banfield. Been going here since 2018 when we adopted one our other dogs Dudley. We have…read moreused their services since then for all 4 of our animals. We recently had to put down two of our dogs, they were so nice to contact us and sent a card. They always go above and beyond for our animals. Each time I've brought Cosmo in, Elizabeth remembers him giving him all the love. We truly appreciate Dr Canaglia for all her support and care for them over the years she was very helpful with Cosmo's dental cleaning last month. The surgery nurse Jazzmynn was very nice too when getting Cosmo back in the room. Thank you banfield team for taking care and loving my babies!

Called them for an appointment. Secretary told me the 1st visit is free. Sent my teenage daughter…read morewith a 4 week old kitten. Suspected UTI. Vet weighed the kitten. Said it's too small to do anything. Upon checkout the same Secretary charged my daughter $64. When it was supposed to be free. Especially since they did nothing. I called & spoke to the manager & she was rude & told me it was my daughters responsibility to mention it being the 1st visit. Very frustrating

Our 10 year old Maltese was bitten by a german shepherd. Half of his lip -- whole entire side of…read morehis mouth -- was bitten off by that dog. We brought our pup to this clinic and he was being seen by the vet in less than five minutes. She was kind, compassionate and caring. Our dog ended up with 14 stitches in his face and is wearing a cone -- for 10 days to two weeks. They gave him meds and took care to not only address his pain needs, but were also kind about our distress over the whole situation. I would HIGHLY recommend this group.

So my little 13 year old Dachshund had been having some pain I gave her baby aspirin the past few…read moredays and she was not showing much improvement. I called her vet today to see if we could get her in soon. They were booked and recommended we take her to Tulsa Animal Urgent care at 61st and Mingo. I had no idea we had an Urgent care for animals I looked online and the prices were very reasonable for a vet. We took our baby there last night. We got right in, no appt needed. Front desk staff both were super nice and friendly, they got out Addie all checked in and put us in a room. We were in the room only a few minutes before the Dr came in (Dr. Suzanne Caruso, DVM). She was so Gental as out Addie is such a queen (drama queen too, lol). She liked her over and then took her back to do a deeper exam with her techs. (Just like human kids, they do better without parents around). In a short wait she came back to talk to us about her diagnosis. Dr Caruso's diagnosis was arthritis which I was relieved, she did not feel we needed x-rays but did leave it up to us. I loved that they just did not do them and it cost us more if she felt they were not really needed. She recommended a monthly injection and we can come there to get it for Ms Addie. The overall moment coming in the door to going out the door I could tell they all cared about doing what was best for our little queen Addie