over a week ago I suddenly lost vision almost completely in my right eye, I'm already blind in my…read moreleft, I'm scared and called to get seen, my doctor was not available, I had to beg to see the standby doctor to make sure whatever was happening did nor need immediate assistance. I had an appointment to see Dr Klienman in 3 day, the staff cancelled that appointment even though nobody also would treat whatever is going on. Why do that to me? so they rescheduled for 7 days later to the Bristol office, sent a confirmation to my phone, I got there and the receptionist gives my a blank look and said it was canceled, I said why? she just stared and said reschedul. This use to be a caring organization, not anymore, now after much begging and pleading supposedly I'm scheduled for January 14. They are our only choice in Tri Cities area of Tennessee

Have been a patient of Dr Larzo for several years and he has been very professional, carin, and…read moreconcerned about my vision. I would have lost vision in both eyes had it not been for him. I would highly recommend him or his associates for eye treatment. a wonderful staff at these offices

I have had several treatments to stop my eyes from deteriorating further. I have had several shots…read moreand treatments here from two of the doctors and they have absolutely saved my vision. I have diabetes and my eyes are deteriorating with out these elite professionals working on me I would likely be blind by now!

JCEC did a wonderful job with my sons needs. Due to a freak accident my son had major eye damage to…read morehis left eye. We have been to multiple visits there and been treated with exceptional service each time. Our dr, Dr. Oakley, was very thorough in every exam and treatment. We are especially pleased with our experience. There were never long wait times or issues with billing. Actually, we never waited more than 10 minutes to get called back and once his treatment was finished, they printed off everything I needed for our supplemental company in just a few minutes. I get as if they protected my son's identity as well, asking for my identification each time we visited. Insurance fraud is more common than people think so I was glad they double checked to make sure everything added up. All in all, we will be JCEC patients from here on out. The service and staff are exceptional. I recommend you check them out as well.

Staff up front was not helpful on when we would be took back. It was 2 hours before we finally got…read moreback into a room and all they did was check his eyes when they got checked a week ago. After tha in a separate waiting room waiting another 2 hours to have his eyes measured. This is ridiculous, if only people cared about their patients. wont be getting surgery done here or anything

Dr. Reeves and the whole Reeves Eye Clinic staff are the best in the area, as far as I'm concerned…read more I'd been to another local ophthalmologist before switching to Dr Reeves and, by comparison, the two doctors were like night and day. The other doc was abrupt and impatient and he didn't want me to ask any questions. His demeanor indicated that he just wanted to check my eyes and get on to his next patient. Afterwards, I felt like I'd been on an eye assembly line! Next!!! For this visit, Dr. Reeves came in, looked at my "chart" and looked at my eyes and he talked. He patiently answered all of my questions. He also took the time to discuss a genetic eye disease that I just found out that I have. From beginning to end, I was treated like a special patient and when I left the clinic I was totally at peace with the care I'd just received. I've already recommended Dr Reeves to a friend, who's already made an appointment to see him. My eyesight is very important to me, as is my time and the specialist care I need to keep my eyes healthy. I highly recommend Dr. Reeves.

I think Dr Reeves is okay, but the business office that runs the place is horrible. I've been…read morecalled in for apppointments and then cancelled on. Yes I have missed an appointment and I get chaged 36 bucks! I have had to wait long periods of time, and when it comes to paying the bill - they make it very difficult to do so as their on-line payment portal never seems to work correctly. I'm definintely going to hope I can find a different place to go to.

Ive been happy with my exams but billing has really became an issue. After being told the exam…read morewould be no more than $25, hours later they called and said I had a $170 bill. Had I known this, I would have went elsewhere. The glasses I got previously were garbage from the get go. They were never comfortable or fit right. Save yourself the problems and go elsewhere.

I love the eye doctors here but not the quality of the glasses. See the eye doctor but buy your…read moreglasses elsewhere. Buyers beware. I will never buy another pair of glasses from them. The left lens had small cracks on them. They did replace once but it happened again another time and I was told they could not do anything because it had been a little over 2 years. I have been wearing glasses more than 50 years and have never seen such poor quality. I have never had a lens crack like this. The quality is very poor for the price paid.