Terrible experience! CAUTION!
I don't know what's going on with the staff but very poor communication amongst each other. I was dropped without being notified. I found out that I was dropped by trying to log in to the class on the start day I postponed it to and I couldn't log in to Blackboard. The way the admissions office explained it to me was that once the student expresses that they cannot handle school they drop you, no signed documents needed according to the admissions office and the dean. Miami Dade College and Broward College have much more structure, don't waste your time and MONEY. Usually when you express that you can't handle classes or school, you speak to multiple people who can guide you before you make that decision. Here, I was told to think about my decision before I made anything final and tell the dean along with the financial and financial aide department which is exactly what I did. I couldn't get in touch with the dean so I texted her personal phone...never got a response. I contacted the front desk multiple times and the dean was never available so I left a couple of messages with the receptionist who is great and she eventually realized I wasn't able to get in touch with anybody and sent an email to the dean stating that I didn't want to be dropped. I also told the financial and financial aide department. You would think there would be notes in my chart of some sort of these important conversations. Later on, I was told by the dean that she never saw the email that was sent by faculty since she gets a bunch of emails a day...so how am I suppose to reach someone that is never available? The dean isn't available to respond to an email about not dropping a student but has the time to drop me without contacting me. In most cases, because this isn't normal...I would have documents sent to me via email so I can sign them before a big academic decision like this is made but this is the only school that didn't require that! They definitely made me sign papers for postponing a class due to two car accidents I've gotten into this year which is a big financial burden for me to come back from, I've had to figure out my car situation twice from February to June. You'd think they would send me documents to sign before being removed from their school system. One major thing that raised an eyebrow for me was that I was promised to have someone working with me one on one throughout my academic journey and not even a couple weeks in I was told the person who I was working with was no longer with them. It's sad because I got a call to pay the debt that I was left with for only taking one class which I had already taken somewhere else but they didn't want to accept certain amount of credits from another institution and postponing the second class ($4,500). To their defense they say that the debt is for the whole semester since that's what the financial aide department distributes all at once but that's a scam because as I stated before, Miami Dade College and Broward College do not do it that way because they actually care for their students. I'm assuming the way this school does things is a private school thing? I don't know, this is the most disappointing experience I've had. I've had great experiences at all the community colleges I've attended and the reason why I decided to start here is because they make it so convenient that you overlook the price to get the benefits promised to you. If this school functioned properly then I'm sure it would be worth it! The worst part is that I called back and explained my discomfort and they were willing to work with me (as they should) to get me back on track but with the condition that I was still in debt regardless of their mess up since it was less than the $4,500. It gets worst...I had to pay off the debt monthly along with some fees to get back in and I was informed that the semester I would start in had gone up in price. Basically made it almost impossible for a STUDENT to get started. The monthly for this school without discounts and financial aide was rent in itself. read more