Today I had to go to the walk-in clinic on Saturday. I just want to give a big shout to a young…read morelady named Theresa at check-out. She is so friendly, sweet, helpful, and welcoming. I always like checking because she is awesome. In addition, she has a calendar at her station with really inspirational phrases which have really helped me when I was having bad day or having blues. Please make sure you recognize her all she does. She would be a great Trainer or Leader. Thank you. WAY TO GO THERESA!!!

Such a nice-looking facility but has so many problems. What a shame!…read more The good: - You get to gaze at the pretty fish tank or get your office work done while waiting for your name to be called. - You get caring medical assistants who genuinely care about what your medical conditions are and are willing to provide thoughtful recommendations. - You also get patient lab assistants like Lauren who go out of their way to make you feel comfortable. Now over to the bad, worse and the worst: Front office are friendly in-person but only sometimes over the phone. They certainly aren't while moving appointments last-minute with no explanation. Medical staff (doctors, nurses, assistants, trainees) are a hit or a miss. Either they assist you with all your questions and/or offer recommendations on existing ailments or they redirect you to the portal. Ah, the portal that no one looks at. Messages don't get responded to at all. Results get published with a huge delay (3 weeks when they tell you 7-10 days) Wanna know where else the delay is? - At the hospital during every.single.appointment. It doesn't matter if you've pre-booked your appointment slot months ago (that's the typical wait time) or fill out the check-in forms online, you can't escape the wait. If you're lucky, you'd probably wait only for 45 minutes. And surprisingly on their mostly automated contact number too. It takes 5-6 tries to get a human (from the front office) to pick up the phone call but once they do, you're put on endless hold for no reason. If they remember to come back after the hold which does happen once or maybe twice, they still have no updates on blood work, results or any message responses from the medical staff. A huge disconnect between the medical & front office staff literally in all matters. They have a really long way to go to get to anything resembling a decent provider.

NFFM recently changed their Portal. None of my previous medical information was carried over. I…read morealso left 2 messages for a prescription refill. NO ONE has called me back....Does anyone do their job anymore?...It's time to stop blaming everything on a shortage of personnel due to Covid 19. This excuse has gotten old!

I needed a new primary physician after my pediatrician kicked me out of her practice once I…read moregraduated college (I know, but she was SO good it was worth sitting in the waiting room filled with wailing kids and chairs for midgets), so I started digging online and Dr. Lisa Lefkovitz's name came up. Bingo! Female physician? Check. Internal medicine? Check. Taking new patients? Check-eroo. So I called, made an initial appointment and was in yesterday for my first "grown up" physical. And it was one of my most painless doctor's visits ever. When I walked in, instead of the usual clipboard to fill out the entire history of my existence (including citations and footnotes), a receptionist handed me a table PC with a stylus and I verified the majority of my info which was already in their system. Next, I was called back in a timely manner (ie not 30 minutes after sitting in the lobby twiddling my thumbs - though I was armed with a Kindle loaded with "Game of Thrones" - I've been to doctor's appointments a time or two), and a nurse did all the preliminary tests: weight, blood pressure, EKG, blood sample, etc and took my history down on her computer. A short, short time after that (and I mean this in doctor's time, not the rest of the world), Dr. Lefkovtiz entered (she's a darling - so sweet and easy to talk to - I liked her immediately), we went over me, my family history and how I'm doing everything right (at this rate, I'll live to be approximately 362.4 years old, by my own calculations). She showed me a couple photos of her daughter, told me to come back or call if I ever needed anything and we were done. I was in and out in less than 2 hours. That's a new land speed record I figure. And then I was back off to work (yay...). The only bad thing is that because it was a physical, I had to fast from midnight until my blood was drawn the next morning, which didn't happen until almost 11 AM. I suffered somewhat of a food deprivation headache, and was kind of "off" the rest of the afternoon, but if I only have to do that once a year, I can deal.

I've been a patient of Dr. Niazy for over 2 years and she has been so helpful, informative and…read morecaring during all my in-person and telemed appts. I thoroughly feel well cared for and I appreciate all the efforts she gives during my visits. Thank you Dr. Niazy! -Stephanie

Dina Saipova is Caring attentive kind knowledgeable doctor that everyone wish to have! She is…read morelistening to you and spend time with your concerns! Five STARS doctor!!!!

I have been going to dr Pearson since moving to Duluth in 2000. I couldn't ask for better medical…read morecare than I have received. she is very thorough and caring.

When I first moved to Atlanta (almost 2 years ago), I started looking for a primary physician…read more When I looked on line, Dr Peason's name came up. After some of my own research, I then called my previous doctor from Denver and asked him what he thought. He called back the next day and told me he got nothing by raves about her. I called Dr Pearson and the rest is history! I would not go to anyone else ever! She is the most caring, thorough, friendly person. Not only does she listen to ME, but she goes a step further to make sure she understands what I am trying to tell her. Dr Pearson never rushes, but takes her time to be completely sure that "I" understand what she is saying to me. Definitely a collaborative atmosphere! The office has the MOST pleasant, responsive and friendly staff. They are truly all the greatest!

I had the pleasure of visiting the office of Dr. Kira Colbert today. I was greeted with a warm and…read morefriendly greeting from the receptionist! Nurse Marie was the absolute best! She made me feel relaxed and very comfortable. To top it off, Dr. Colbert's bedside manner was nothing short of amazing. She was attentive and took her time with me!!! There is nothing better than the feeling of knowing that your doctor is listening to you and not in a rush to move on to the next patient. If you are looking for a PCP, look no further!!!

I recently had to switch doctors and found Dr. Colbert and chose her because of her great reviews…read more I had my first televisit with her and she was very personable and knowledgeable. I left the appointment with some great information and I'm excited for future visits.

Dr. Addy is very warm and does a great job of explaining everything!…read more I came in for a physical and it only took about 30min and there was hardly any wait between rooms, which I really appreciated. There also seems to be a good diversity of staff (age, race). Their signage is noteworthy as well, lots of signs everywhere to direct you and give you instructions. Would definitely recommend!

Metro Medical Associates is a very good clinic if you are looking for great Primary Care Doctor…read more Any Doctors I have seen here is very caring, warm and they do a thorough treatment. Dr Swetha Addagatla is a very caring doctor and help a lot to diagnose medical issue as well as treatment and referral. She is very passionate to make sure that my health treatment goes in right direction from every prospective. This is the kind of PCP doctor you are looking for if you have any health concern. The office staffs are also very friendly and they response you timely for any medical question, appointment etc.

They advised my wife that they did indeed accept our insurance. After 3-4 visits, they advised us…read morethat the did NOT accept our insurance and the balance was due in full. We tried to negotiate a fair deal without success.

Very disappointing experience. Despite some health concerns, my appointment was cancelled over a…read more$100 outstanding balance that I had explained I needed to verify with my insurance. I ultimately paid it, but today my appointment was cancelled again because I hadn't paid my copay before the appointment. I explained that I was working on something and simply needed a few more minutes to make the payment and check the login link and to go ahead and cancel if this was absolutely needed - and the appointment was cancelled by the receptionist. Unfortunately, this isn't an isolated issue. On two separate occasions, I was told my physician was on maternity leave when she was actually in the office (visual confirmation those same days). After arguing over the phone with the receptionist, they accepted to take the appointment with the Dr that was going in maternity leave and not returning to their practice. I understand that practices have billing policies, but communication, reasonable flexibility, and transparency matter--especially in healthcare. These repeated experiences have seriously affected my trust in this practice, and trust is essential when you're putting your health in someone else's hands.

I have been a patient of Dr. Jacqueline Pearson for over 5 years and could not be happier. I am…read moreconstantly amazed at Dr. Pearson's commitment to her patients. She is extremely detail oriented and thorough, following up on any issues to understand the root causes and path to long-term health. In this day and age of doctors always being late for an appointment ... she is always on time, never leaving me waiting. In this day of doctors hurridly flying through the exam room, barely having time to speak to the patient ... Dr. Pearson spends a lot of time with her patients, and seems to have no other focus except to understand me, my medical needs and any questions I might have. I cannot imagine a better, more caring and more professional physician.

The facility is kind, extremely helpful and works to the root causes of medical issues. It's a…read moregreat team. Rita

From the owner: Alpha Wellness is exceptional primary care and whole-body wellness rooted in the power of…read morefunctional, integrative, and lifestyle medicine. Experience what a doctor’s office should feel like! Personal practice of Dr. Rajender Singh, MD, FACP, ABOIM.

I have seen Dr. Boyd and Jessica Cooper, the Nurse Practitioner. Both are great providers. Dr…read more Boyd, is really attentive and is really compassionate. When I left the visit, I felt that all my concerns were addressed and that I had a true understanding of what was going on. Jessica, the Nurse Practitioner, is the same. I saw her and she immediately found out what was going on, got me started on medication, and even followed up personally to see if I responded well to the treatment. I would recommend anyone to go to them.

From the owner: Welcome to Wellstar Medical Group, Family Medicine Office at Willeo Road. Whatever your concern,…read moreour experienced physician and knowledgeable staff are here to help you and your family. Our practice specializes in the full spectrum of health care from Pediatrics to Geriatrics including Women's health, Preventive medicine, Wellness exams including school, sports and work physicals all within the full spectrum of family medicine.