Not the first time having this experiance, arrive for my scheduled appointment. Wait in the waiting…read morearea for over an hour to 1 hr 1/2. Observe 15-20 patients check in and get seen and depart. Dr. John is a great doctor, but the service time in averaging a three month appointment scheduling availablity and processing time to be seen at your scheduled appointment is not worth the wait.

Today I had an appointment scheduled for 11:30am to see my PCP, Dr. Toby Kirkwood at Kirkwood…read moreMedical Associates. Mind you, I've been going to this clinic since 2008. I arrived there at 11:05am and checked in. I sat in the waiting room patiently waiting to be seen. At 12:40ish the nurse called my name to be taken in the back to be seen and get vitals taken. She noticed that I was somewhat irritated as to having to wait so long. She said she was sorry but that was just the way the Dr was, meaning Dr. Toby Kirkwood. I told her it was unacceptable and I'm not going to tolerate it. She apologized and said that she would check back in with me in a little while. 5-10 minutes later, she came back and said the Dr would be another 5-10 minutes before he would see me. I told her no ma'am I'm not going to wait another minute and I walked out without seeing anyone today. I told her this is the last time I will be back to this clinic. I had another appointment next month but on my way out, I stopped by the desk and canceled it as well. I did receive my co-pay back that I had paid for today. I refuse to wait over hour half too 2hours to be seen. My time is just as precious as his......POOR SERVICE!!!! Watch your time!!!!

It is a very nice very friendly and very clean. Most of all it is a Christian clinic…read more You cannot beat their prices!

From the owner: We are a medical clinic with a health wellness included with a staff with great love for the…read morecommunity with the mission to provide a high quality service, with fast lab results, able to meet all your needs.

Terrible service. Had an appointment, was there an 1hr and…read morea half still waiting to see the doctor.-terrible Did some testing was told I would get a call back in 2 days- didn't get called back until a week later... ..I was really sick at the time, didn't seem it was important to the doctor. -That really upset me and very disappointing. Looking for a new physician

I went in to get my vaccinations because I just had a baby and needed them for nursing school as…read morewell. Dr. Laliberte informed me that I could not get them because I was breastfeeding and it would KILL my baby! I looked on the cdc myself and when I informed her that they were all perfectly safe, she got argumentative with me. Instead of actually looking in to something that she had no clue about, she guessed. I don't know about you, but I don't want my doctor guessing about my health. I wouldn't trust her at all!!! After I told her that I didn't appreciate her making something up because she didn't know, she said "Well, I would rather think the worst of it." I informed her that I would not be seeing her any more (after 15 years) and got all of my records. She then sent me a letter a letter stating that she was "firing" me as a patient. I guess it made her feel better. Don't go to her. Go to a doctor that actually knows what they're doing and not just guessing.

Got me in on the same day, staff was very professional and got me in a room almost immediately…read more Doctor was coming out of a surgery and still tended to his patients in the office immediately.Prescriptions were sent to my nearest pharmacy and had no problems there . Would def recommend this ENT.

The most unprofessional people inside one building. I'm upset I have to even leave one star…read more There's nothing good to say at all.

Not my favourite doctor's office in the world, but they are fairly quick to see you once you…read morearrive. The drawback would be that I don't think I have seen the same doctor twice, it's always someone different, which means re-capping the medical history because like most medical professionals, they can't be bothered to read your chart. They prefer if you have an appointment, but there is a time allotted for walk-ins every morning, which is good when you are sick but don't want to miss work.

I have been a patient of Dr. Sack's for many years, and absolutely adore him..I he always takes…read moretime to discuss any problem I may have. Usually easy to get an appointment and the wait is generally not too long once you are there...I really wouldn't want to go anywhere else.

Rating front desk reception, appoinments setting, person answering phones not the doctor. Worst…read morecustomer service I have ever experienced! These ladies are beyond rude. They make snide comments about everything and blame the patient for any misscomunication!! Phones are very seldome answered, even during business hours you get a recording that the office is open at 9am. Call at 10:00 am and get the answering message. The office is closed for lunch from 12:00 to 1:00 but they don't start answering the phone again until 2:00pm. You would think with a two hour break these ladies would be in a better mood. Appoinments made wks in advance for afternoon then told they had to change to am a day prior to appoinment because the doctor does not conduct testing or see patients in the afternoon! I couldn't get into the doctors office for over a wk and lost a wks pay because of it. I wont be going back and have already requested my records be transfered to another clinci.

I have gone through my fair share of pediatric doctors who were overbooked all the time , rude, or…read moretook about 10 minutes with my kids before providing them with these crazy medications with no explanation of what they had or advice . I was referred here by a old friend to TCP and it has been about 3 years . WE ABSOLUTELY LOVE DR AMY and the front desk staff. I could go to any place of business and I wouldn't care how great the doctor is , if the front desk doesn't match that, I am out. We have recently moved and I still make the drive to come here because I doubt I will find somewhere better than this. KEEP UP THE GREAT WORK DR. AMY AND STAFF. -Andria Villarreal

I am filing a complaint regarding a very frustrating and unprofessional experience I had with a…read morepediatric medical office on March 17, 2026. I had a scheduled appointment for my son at 9:15 AM. I called ahead of time when I realized I would be late in order to reschedule. During that call, the representative informed me that because my son was sick, they would not allow him to come into the office. Instead, I was told that they would schedule an e-visit (virtual visit) for later that same day at 4:15 PM. I agreed to this arrangement based on the information provided. Later, when I logged into the MyChart system for the scheduled appointment, I noticed that it was listed as an office visit rather than an e-visit. I called the office to clarify, and the representative I spoke with told me that I must have "misheard" and insisted that no one would have told me it was an e-visit. I was then transferred to the office manager, Sharon, who also stated that I must have misheard and that no employee would have given me that information. I explained clearly what I had been told earlier, but she continued to dismiss my concerns. When I requested the name of the representative who originally assisted me so I could better understand the situation, Sharon refused to provide that information. The conversation escalated due to the lack of assistance and accountability. Sharon further stated that if I filed a complaint, it would "just come back to her," which gave me the impression that there is no proper oversight or accountability process within the office.

Dr. Romero have been my family PCP for the last 10 years and is a great Dr. plus a Great Human, I…read morerecommended to every body. Thank you Dr. for your hard work.

Dr. Romero, is set in his ways and is not open to new information. I requested my blood type for…read morepreparation of COVID19. He denied me, stating it's not necessary. Furthermore, Dr. Romero is a pill advocate and has no regard for liver or kidney damage. My parents who had type 2 diabetes are both now on insulin due to his refusal to provide his patients with modern information and modern treatment. He needs to have his practice closed.

I've been going to dr. Trans office for years he is very professional very carrying really listens…read moreand really knows his patients the girls who work in his front office are amazing very courteous and kind and knowledgeable