It was really hot today in Bullhead City, Az today. Decided to visit Smart & Final to seek out some…read moreicy product to hydrate myself. Bought a few cold items and Italian "hot" sausages. Special thanks to the cashier " Roxanne" who very polite, cordial, and professional. I will be frequenting this establishment again. Highly recommend for all grocery items.

Customer service is horrible. Majority of the employees seem to hate their job or maybe they just…read moredon't have proper customer service skills Parking lot and front of store always has trash.

Stopped by to purchase a few items. Place was lively, clean looking, but not much space to…read moremanuevure my cart. The deli was superb, just like east coast deli's in nyc and Philadelphia. The server actually was skilled in slicing lunch meats and various cheeses. The prices were discounted for member savings. Self serve exit was open and useful. Would highly recommend for east coast folks who like their lunch meats cut thin.

I placed an order two days ago for a 50-piece chicken meal. Today 6/30 I received an email that my…read moreorder was ready for pickup. Before picking it up, I called with a simple question to see if it could be changed to a 39 piece order since some family members were no longer coming. The employee was very helpful at first. She kindly checked to see if the change could be made and came back to let me know that, unfortunately, it wasn't possible. She also said that in the future I should call about 20 minutes before they make the order. I appreciated her taking the time to check. I then asked a simple follow-up question: "How would I know when to call if I placed the order two days in advance? How do I know when the order is being prepared?" I was only looking for clarification for future orders. At that point, her attitude completely changed. She became impatient, repeated herself without answering the question, and her tone became rude and unprofessional. When I tried to clarify again, she simply said, "Just call when we open." The issue wasn't that my request couldn't be accommodated I completely understand policies. The disappointing part was how the conversation was handled once I asked for clarification. Team members should be trained to remain patient and understanding when customers are simply trying to understand the process for future orders. Unfortunately, because of this experience, I won't be ordering chicken from this location again.

Safeway has done a tremendous job. The store us appealing and looks great. They have a great staff,…read morefriendly. I highly recommend.

Rennet was in the self checkout lane tonight and walked up so close behind me at least 3 times that…read moreI couldn't move. She was literally 2-3 inches from my back and I had to ask her to move away before I could reach into my cart to put my items on the check stand. Then when I asked her to stop doing it she snarked "I'M JUST DOING MY JOB MA'AM!!!" She was obviously attempting to threaten and intimidate me into some kind of ridiculous fight by standing so close I could not move without backing into her. She's a disorderly conduct charge waiting to happen or believes she's working at the Kingman jail. I have been a loyal Safeway shopper my whole life but won't go back until they fire her. I only gave 2 stars because the customer service employee was super nice and most other employees here are too. Rennet however doesn't belong anywhere near customers unless Safeway wants to be sued or have restraining orders filed against her.

Renette and Sherry were very friendly and knowledgeable when it came to delicatessen. They were…read morepatient and kind and made our river experience amazing. Love their smiling faces and their suggestions.

Smith's grocery store steals $1257.54 from disabled veteran!…read more On Sunday morning I logged on to the application and tried to place an order. I had about 60 items in my cart for just over $300. I had entered a new form of payment which showed accepted into the Kroger website. When I went to check out I got an error code saying I could not check out and to call a phone number. I called the toll-free number they explained it's because my store was in one state in my residence is in another. We're twin cities on the Colorado River. We're 10 miles apart. The lady said she corrected it and I was to wait about 15 minutes log off of the site, log back into the site and then try to check out with my order. I did that but I waited an hour not 15 minutes and I went to check out my cart was there as I pushed the button to check out. It gave me another error code and told me to call that number. I figured okay an hour was not long enough. Let's wait a little bit so I tried again. Same story error code. I know my card is accurate. I know they accepted my card. Come to find out these four attempts to check out Kroger charged my card for $1,257.54. I bought nothing. I checked out with nothing. I received nothing. Here we are. Several days later it's the first of the month. All of my bills are now bouncing now I'm getting late charges and fees. I've spent 2 days on the phone trying to speak with Kroger people. By the way, you can't speak with anybody in the United States. They're on the Caribbean and they don't give a rats back but about you or me. It's a call center with foreigners who aren't even in the country and they tell you there's no way to speak to anyone in the United States that was Sunday. So here I am on the 4th and they still have my money and refuse to give it back and there's no one to talk to. I'll tell you that I spend $1,000 a month at the local Smith's. I will never spend another penny. I will tell everyone I possibly can. What a terrible corporation they are. She hears the problem friends having been a finance man my whole career. Let me explain this to you because it's important when they scan your card. It's unauthorization. It's just like you standing at the register. Trying to buy a gallon of milk with your card. You tap your card. You pay the man and you go. That's what they're saying. They're taken each of those four attempts. $318 $318 $318 $308 add it up I don't have my money. My bills are bouncing. I get emails exploding my inbox. Things aren't getting paid. Kroger won't release my money. You know why because if they keep that money for 4 or 5 days they get to earn interest on it. Now my $1,257.54 doesn't sound like much but Kroger has millions and millions of people. If they did a thousand people a day the way they've done me they would have hundreds of thousands of dollars over that 5-day period of other people's money earning interest for then. I will never step foot in a Smith's for the rest of my life. Every chance I have I will tell people about this experience. How and why you're not fooling anybody? And I'm going to make sure everybody knows I'm going to review you every possible way I can. Congratulations! Kroger.

As supermarkets go - this one is REALLY good. Clean, great staff, the fresh produce is fresh and…read morethe selection is good. I really think that the reason is that there is strong competition over the road in the form of Safeway. During visits to both I have seen regular team meetings about the quality and presentation - competition is good! For me Smith's wins - it is lighter, brighter and feels newer and the Starbucks definitely wins in terms of seating, staff, comfort and service. Why not 5 stars? because like everywhere else in the general area they do not offer a salad bar which is DESPERATELY needed - I am not a health nut (Hell - I like fish and chips!) but sometimes you just need a good salad! Right??

Worst customer service ever especially Sarah who argues with and insults customers. All of their…read morecoupons employ deceptive advertising and nothing is ever the price you expect on your receipt. Terrible bunch of crooks ripe for an az weights and measures investigation.

This was my first visit to the Bullhead City, AZ Auto Service Center! I scheduled my 2024 Buick…read moreEnvista ST for a oil change. I arrived early for the APPT so the tech had plenty of time to perform service. Service writer was friendly and helpful. I informed him my vehicle has a factory installed rear suspension watts bar and the tires PSI should be set to factory label on the door. front 35psi, rear 32psi and he recorded my request on the work order for the tech. I also added a tire rotation if needed! My service results were disappointing as I went through service that was performed. Tires were all set to 35psi as the tech disregarded my request!! Oil life Monitor was Not reset so I reset it myself which is very easy to do on newer cars. Next day I discovered rt rear valve stem cap laying on the ground in my garage so I checked all VS caps and found all were loose so I installed and tightened all caps. The Engine oil level was correct I did not measure the tire tread depths, but concerned they may not have rotated them due to the total service only took about 20 mins. Now here is the recap: I worked in automotive service for 40 years and I get it if a customer were to arrive for their APPT late, that some servicing will be rushed or over looked (not a good thing when it comes to safety of your vehicle) or the tech is having a attitude issue, Another service writer finished my paperwork and saw the tech set the psi all to 35 and saw the comment of set tires to front 35 and rear 32 per factory specs. They did not offer to have the rear tires reset to 32 so I did it myself. These are some minor issues and unfortunately I will not be returning there for service, I also have relatives that have their cars serviced there and I do not want them to have service done improperly either. Hoping the service manager will address the inportance of customer satisfaction and vehicle safety with the staff.

I had a horrible experience at this specific Walmart Supercenter today at 5:20pm. I made a big…read morepurchase with multiple items at self-checkout while holding my baby, and an older associate with a bad attitude singled me out to check my receipt. I told her I had it on my phone and waited for the Walmart app to load. She rushed me, ignored other customers, and refused to check someone else's receipt while I was still waiting. When my receipt finally loaded, she sighed heavily like I was stealing. Her behavior made me feel singled out, uncomfortable, and disrespected -- especially as a mom trying to manage a fussy baby. I've never felt so singled out for no reason. Walmart needs to train staff to treat all customers with respect, because this was unacceptable. I want to speak to management about how I was treated, because Walmart needs to ensure all customers are treated fairly and with respect.

We are from Cali and we're looking for a good place to buy our meats to take over to friends house…read morefor a bbq this past Sunday, found Best Buy on Hancock was so impressed once walking in the market this place is so clean. Employees were so helpful , with recommendations. " they speak English" Food was so good. Our friends were really impressed. We will definitely be back, our friends will visiting you as well! Thank you for your helpful.

We been coming here since 2010. What a treat when we come to relax at the river. We come here to…read morebuy the BEST marinated flap mead you can ever try. We love to get the Mesquite Meat, Jalapeño Meat and Arizona Meat Flavors. You won't be disappointed. I really hope this store stays here for ever. The service is always good. We haven't got any bad service all this years. Ambiance is clean and not noisy. The chicharrón is fresh every day. You can find all you need for your weekend or week trip and best of all they have all you need for your cooking. Hope you give it a try. Hope you won't be disappointed.

Ordered the Cupcake Bouquet. What a hit with the family! The cupcakes were fresh the whip frosting…read morewas on spot. We all enjoyed the bouquet and will be ordering them for other occasions.

This is one of the best Walmart locations I've been to! The store is always clean, well-organized,…read moreand easy to shop in. The employees are friendly and helpful whenever I need assistance. I also appreciate that the checkout lines are usually short, so I can get in and out quickly. They almost always have everything I'm looking for in stock, which makes shopping here easy and convenient. Great customer service and a consistently great experience every time I visit!