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South Hill Village

2.0 (2 reviews)
Open • Open 24 hours

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8 months ago

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Pegasus S.

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Ask the Community - South Hill Village

Affinity at South Hill - Affinity letting favorites park chairs in hallway, when corp comes they warn them.

Affinity at South Hill

2.4(8 reviews)
0.9 mi

Filthy, disgusting community, none working appliances in community kitchen(s) which were also…read morealways very dirty, carpets throughout filthy with urine and feces/pets among food and drink spillage, residents urinating on sofa in library and movie theater seats, movie theater equipment always broken as well as Internet cafe computers, printer and TV, garbage rooms are disgusting and you can smell them from down the hallway because they aren't cleaned, pool is gross with green algae and paint peeling, pool bathrooms the same, there haven't been any updates to this building since opening in 2012. They don't update anything in the apartments they charge an arm and leg for, they shift appliances around from apartment to apartment and attempt to repair mostly to know avail. My carpet was filthy from prior tenant (had a massive dog), I'd walk around in my white socks and they'd turn black! No upkeep with the foliage outside, the lavender bushes are so overgrown and look half dead. I would try and help to keep the rose bushes trimmed but one of many bullies told me I didn't know what I was doing? I was bullied by several old woman and a couple of old men for no apparent reason and management did NOTHING. But one of their favorite tenants told a lie about me and they jumped all over me for it with no proof, illegally forcing me out. I did a lot for the community my two years there, art classes twice a month, movies with treats every Saturday night and it seemed the more I did too try and bring joy to the community the worse it got for me. Management especially Ann could see this but looked the other way and when the monster Michelle came she made it worse for me attacking me verbally and not hearing my point of view and the one to illegally force me out. Although I was happy to leave this nut house, people were awful and also took me for granted. I helped a lot of people but jealousy is a complex emotion of insecurity that took over "a lot" of these people. You can't teach an old dog new tricks.i could write a novel of things that have gone on at Affinity, corporate didn't care either. Pictures speak volumes.

Everything! Looks very similar to the one in Coeur d' Alene,I'd. I hope the new communities will…read morebe well taken care of. There are a lot of new apartments that cost a lot less.

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Affinity at South Hill - Nothing allowed on outside walls but they play favoritism!

Nothing allowed on outside walls but they play favoritism!

Affinity at South Hill - Nothing allowed on outside walls but they have favoritism!

Nothing allowed on outside walls but they have favoritism!

Affinity at South Hill - Standard carpet stains, community room (dining area).

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Standard carpet stains, community room (dining area).

Fieldstone - Spokane

Fieldstone - Spokane

2.5(2 reviews)
0.9 mi

DO NOT HAVE A LOVED ONE GO TO THIS $HITHOLE! I can speak to a real experience. My dad had to go…read morehere after my mom could no longer care for him. This pos place does ok...until no longer ambulatory or able to do things themselves. After that these pieces of garbage pretty much ignore the person. My dad got bed sores. In his last days they barely even moved him! I won't go into what else they couldn't do #uck them! The communication is horrible. I was NOT going in that room again. For 8 grand a month they could of put his belongings somewhere else to pick up. Oops they didn't tell the staff, all of the stuff, still in the room. Oh by the way forgot to mention they were calling my mom just a few days after his passing to see when we could pick up the belongings. She paid until the end of the month! This place is a facade, looks nice on the outside, the staff act like they care. Then when you see what it is really like. Can't take care of patients, can't communicate, can't keep the rate as he declined the rate went steadily up. Then they have the audacity to think it will be no big deal to go back in the room to get his things where you watched him pass less than 2 weeks before. If you have a loved one in this extremely sad position, I am so, so, so sorry, it will be a tough journey. Don't make it worse by putting them here.

My mother has been a resident at Fieldstone for over a year. We have seen such great improvement in…read moreher health and mental wellness since arriving. The staff seems to truly care about her. It is comforting to know she is being well taken care of.

Touchmark on South Hill - Main Entrance of Touchmark on South Hill

Touchmark on South Hill

2.7(6 reviews)
2.0 mi

DO NOT UNDER ANY CIRCUMSTANCES ALLOW YOUR FAMILY MEMBER TO LIVE AT TOUCHMARK. My parents decided to…read morerelocate here in 2019 based on the continuation of care and the caring staff.My parents moved into Independent Living in the main building. They then progressed into Assisted Living. In early 2025 my mom was in Skilled Nursing where she eventually passed away. While she was there she had an incident where she rolled out of the bed onto the floor and nobody noticed! It was only when my brother came to visit, he found her! And they wouldn't put rails on the bed to prevent it in the future. In the summer of 2025 they abruptly shut their skilled nursing section, while people were living there! ( That area wasn't profitable enough ). With only a 60 day notice to find other living arrangements! Then earlier this year they sent an email to my brother and myself stating that my 87.5 year old father's needs were too great for them and they were asking him to leave! After his spouse of 64 years has passed away and he is a Type 1 diabetic. WOW! So we moved him over to Rockwood Retirement. They have been LOVELY and professional. Go there! Touchmark's approach is about the bottom line and "no I don't think we can do that". While Rockwood has a caring atmosphere where the staff's approach is personal to the resident and the family and "how can we make your dad feel at home and cared for". Rockwood also has a a minutes response time to emails or vm's while Touchmark has days or no response. I think the choice is clear!

My husband and I moved to Touchmark on South Hill in early 2022 from the Portland, Oregon area to…read morebe closer to family. The move was hard but it was the best thing we ever did! His health deteriorated over the next two years and the help, medical care, love and support we received through his illness were phenomenal. My highest recommendation for this retirement facility comes without reservation.

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Touchmark on South Hill
Touchmark on South Hill
Touchmark on South Hill

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Moran Vista Senior  Living

Moran Vista Senior Living

2.8(6 reviews)
0.2 mi

Is this what Moran Vista considers good nutrition for their residents? A few questions for the…read morenutrition director, who not only approved this slop, but also for the employees who served it to the residents: Would you feel good about serving "food" like this to your parents, grandparents, aunts and uncles? Have you built up an immunity to compassion for those who can not fully care for themselves? Or are you just doing the minimum that your position requires, in order to get your paycheck? The residents are paying this facility for better than average care and at times, Moran Vista has served decent food. However, as of late, the meals at MV have become cheap, an eyesore and what I would consider, inedible. Anyone who has ever worked, or been around seniors, should know that many times, their taste buds aren't what they once were. Their appetite usually decreases as well and it's necessary to offer them food that has a pleasing appearance and a yummy smell, (if they can still detect odors). If an elderly loved one lived with your family, would you plop this in front of them and expect them to eat it up, as if they hadn't eaten in a month? To the administration of Moran Vista: This is saddening and frustrating for not only the residents in your facility, but also for the families who trust MV to care for and feed their loved ones. I worked in different areas of food service for many years and no matter what foods I had to work with, I always did my best to make it look and taste edible. Take some pride Moran Vista, not only in the care given to your residents, but in the food you serve to them. There isn't an excuse good enough to justify serving "a meal" that makes me want to grab the Pepto Bismol, before even taking a bite

Moved my wife from Brookdale 9 mile and their is no comparison. Moran Vista is a 10 compared to…read moreBrookdale. From the Health Care Director Sally Johnson down to the housekeeping staff, everybody is so caring and really tries to help the patients. I feel so good about my wife because of the care they show. She is in the memory care unit and I highly recommend it to anyone that has somebody involved in this terrible alzheimers disease.

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Moran Vista Senior  Living - Theater

Theater

Moran Vista Senior  Living
Moran Vista Senior  Living - Fitness Center

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Fitness Center

South Hill Village - assistedliving - Updated May 2026

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