My mom was living there after a year or more when we noticed mom's memory slipping. It was not…read moreimproving. We talked to management to let them know we found another place for her to live that takes care of her specific "Alzheimer Needs", such as meals, bathing and medication assistance doctors appts. & anything else she needs. We told _______ we are paying the down payment today. We went in her office to discuss our options. We were told that Fairwinds has staff that comes in residents apartments to help with everything I just listed above. Man we were happy ! As we didn't know how mom would have handled the move. We were so relieved we didn't have to find out. All her needs would be met! We were very honest and upfront about mom's condition. We said sure let's do it! Mom can stay in her own apartment that she knows. GREAT! We were so happy and ________ made us feel like this was the right decision. We were told the extra cost and felt it was justified because getting her bathed is a chore and we are not caregivers & really didn't know how to bathe an elderly Alzheimer's mom. Mind you she was only 98 pounds but she was feisty and would speak her mind and fly the bird at you sometimes. In less than 48 hours she was comatose. She wasn't walking, we don't know if it was by choice or she forgot how. This went on till we secured her a spot at Fairwoods; they specialize in Alzheimer's/Dementia care. By the time the "NEW" home came to evaluate her she had lost a considerable amount of weight. We had to get her out of there. She either clashed with _______ or just was stubborn and shut down. Update now... has appetite is back, she gained weight, is actually getting herself down to the recreation room to socialize. We don't know if she thinks she's out on the town or what! But a very happy mom now!

The Care Quality is great and the drivers are outstanding!! The facilities are great, clean and…read moreprofessional. The staff are all great!

My aunt and uncle have been living at Evergreen Fountains for the better part of 7 years and both…read morewe and they have been generally quite pleased. This is a nice facility, well maintained, with many excellent staff and friendly residents. I would easily rate it five stars except for one thing. Evergreen markets itself as a place where people can transition from independent living toward more assistance as needed. Unfortunately, they only offer any type of assistance if you are in the main building, so if you live in other parts of the facility and need temporary or only occasional assistance you can't get that from Evergreen. In addition, Evergreen won't allow you to move from other parts of the facility into the main building unless you immediately sign up for light assisted living. So unless you are lucky enough to have an appropriate apartment become available exactly when you start to need some full time assistance (apartments in the main building are often not available without a substantial wait) you may need to either start paying for assistance before you need it or move to another facility when you do need the help. For many people there is a good chance the transition from independent living to some assistance may not be nearly as easy as Evergreen would have you believe. Not cool.

Amazing staff & care team. Helpful. Friendly. Compassionate. Hospitable. Fine establishment…read more Wonderful place.

As a former employer of Maple Wood Assisted Living, I Natalie S J, can and will confirm that this…read morefacility is indeed a wonderful place to work. If I could give a 10 star rating, I absolutely would. As a former caregiver for many years, I felt right at home when I walked down the steps and into the office to meet the friendly faces of my former employers J and J who looked beyond my conditions and saw complete potential in becoming part of their team of caring and compassionate caregivers. For the first time in a few years, I knew I found the place where I was needed and belonged. Having secure employment there was an extreme boost to my morale along with a generous pay check after going in day in and day out in helping improve the quality of life for the residents in the facility. The smiles of both my colleagues and residents every time I went through the door with my mask for safety, made it all worthwhile to keep going to not just work, but to a place where my skills as a caregiver were put into good use along with improving the quality of life of those who lived there. I would like to take this moment in this post to thank J and J for giving me the opportunity to join their team of hardworking caregivers. Even though I had to resign due to medical reasons, I feel comforted in knowing that my job will still be waiting for me after I take good care of myself first. There are not very many employers out there like J and J that make former employees like me feel reassured that I am a strong individual who just needs some TLC in order to continue giving TLC to those who need me. Maple Wood Assisted Living, you have changed and saved my life in many ways that I can ever repay you. I assure you that I will work very hard to be part of a second family that will always have faith in me to become the best caregiver/CNA I can be.

As someone who worked here, find another place to send your loved ones too. There's a lot of…read moreneglect and the owner Joanne doesn't care about anything besides how much money she can get in a month. She also said she was paying me a certain amount and come to find out, she's paying me WAY LESS then what we agreed... SHAME ON YOY JOANNE !!

I have never lived at such a wonderful place! The residents are all so nice, which I have not seen…read moreanywhere else I have lived. The residents are very friendly when you first move in, I did not have to feel uncomfortable about where I was going to sit for dinner. I had several people ask me to sit at their table. The staff, oh my. They are fantastic! When I moved in, I had a gift basket sitting on my counter waiting for me with a sweet welcoming card. They had a Welcome sign on my door. They checked on me several times the first few days to see if there was anything I needed. They are so friendly and sincere. I have never lived at a Senior living community that was so sincere and caring as this staff. The Executive Director, Wendi is so nice, helpful and so caring about everyone. She always is smiling and when she talks to you, you feel like you are the only one in the room. She looks you in the eyes and truly cares. The Chef, Nathan is also very friendly and so wonderful! He goes out of his way to make sure everyone has what they need. He is out in the dining room with the dining staff making sure everyone is ok. The maintenance man, Justin gets everything done so quickly and is always smiling and whistling! The floor plans are humungous and the price is cheaper than all the other places I have looked at. This is by far the best place I have ever lived! You will not be disappointed!

This assisted living facility is NOT what we were told they would have available. Bait & Switch!…read moreBring back Robert. We were sold a bill of goods that did not come to light. The food has gone down hill, plus they run out of their main menu items all the time. The outings and outside activities are lack luster and don't happen as frequently as our family member would like. We absolutely Love the Activities Coordinator. We need to see better and more often outings outside of the facilities. Transition with medications while moving in was horrible for the 1st 60 days. Rite Aid to OmniCare. Really?!?!? We were told by staff that our family member would be on Level 1 Care and is billed for Level 2 Care since the beginning.

After spending several days and nights here with my mother-in-law, and experiencing 2 other…read morefacilities in the region over the years, Fields Senior Living is like going from the pit of despair to the Halls of Valhalla. Everyone thought my MIL was declining rapidly and could never turn around again. Fields thought otherwise. Within 3 days of being at Fields, she has gone back to where she was health, happiness and cognitive wise to at least a year ago, and every day she gets exponentially better! It's incredible! First, the decor, cleanliness, quality of the build, the furnishings, the finish work, and beauty of the facility is beyond compare. Very classy, not cluttered, but honey and comfortable feeling, lovely artwork, with incredible taste. All staff members are committed to the cleanliness of the place and will pick up even the tiniest things they find to ensure spotlessness. The outdoors is fantastic as well! The furniture was selected with the utmost consideration to the elderly. Clearly someone with occupational therapy knowledge purchased it. The chairs all have arms on them, are firm in the cushion, and at a perfect height to make them very easy for the elderly to get in and out of. There are a lot of chairs in this place, and I haven't found one yet that wasn't perfect for elderly. The chairs in the dining room have wheels on the back, but not the front so they will slide easily, but also won't slide away when the resident sits down. Very safe! The food is outstanding, and the chef committed to listening to the opinion of the residents if there is something they didn't like as much, or that they want to see more of, they want to please. The wait and kitchen staff aim to please, remember the resident's names, and make them feel like they're in the fanciest restaurant in town. My MIL at first was asking if we needed to pay at the end of the meal since she was not used to this kind of service. But she learned quickly it was all part of the package. The dining room is big, bright and beautiful and often the residents are lucky enough to hear a resident play some music on the baby grand in the dining room! Quite a treat! The rooms are quite spacious and feel like home! The kitchens are superior to other facilties and are nice and open and offer only what you need and nothing you don't. But the biggest seller for my MIL was the bathrooms where the residents are allowed private showers of their own (not a community shower down the hall) with the special added bonus of a thermostat in the bathroom and the heat blowing out by the shower! She loves the fact she can stay toasty warm while getting ready for the shower or bed. The Care staff is committed to getting to know my MIL and meet all her unique needs and personality quirks, and keeping her as independent as possible, for as long as possible while assisting whenever and wherever she needs them. This is critical for my MIL's health and well-being, but also for her sanity and sense of humanity. It gives her confidence and makes her happy again. I haven't seen her smile like this in what seems like ages after her terrible experience elsewhere. The nursing care and the commitment to getting better, not just making residents comfortable, or waiting for them to die, or helping that along like some facilities, is spectacular. Fields is going to be having an eye doctor that comes in and does all but surgeries at the facility! A wonder! They are lining up all kinds of specialists to meet the needs of my MIL and enable her to recover from the damage caused at her previous facility. And the family doesn't have to worry about the appointments one bit. There is a lovely hair, nail and pedicure salon on site, a perfect fitness center with just what they need, and even a gorgeous movie theater with movie popcorn and leather recliners. Marnie, Robert, Debra, Dylan, Rylee, and all the staff have made my MIL safe, better and happy. We cannot ask for more than that. Thank you all. You have saved her. God bless you for what you do.

Super unprofessional management and staff. Homes are left with scarecrow crew at night time…read more Sometimes during the evenings there is nobody at all in the home and a fall happened and there was no caregiver available. My friend told me that someone fell and there was nobody there to help them. The turnover and people that work there is under 90 days. I would not recommend this assisted-living at all. There are way more assisted-living in Coeur d'Alene that are so much better.

I have a family friend that is unluckily at this place. I would say to be fair that the nursing…read morestaff is average. They are probably not the worst but also not noteworthy. I have had two underwhelming experiences with the reception staff. For lack of a better way to explain, I would say that they are almost gleeful about not helping. If I have any say on other family members or friends, I would take them anywhere else even if I had to drive 50 miles further.

My mother lived in this home for 6 years and was very happy. Before moving in, she had told us she…read morewould never live anywhere except with one of her children. Yet it wasn't long before she felt it was home, not a care facility. She had great support from all the staff. They cared for her as if she was part of their own family. And they created events and meal experiences that built friendships with the other residents. In addition, they were diligent to give her the best physical care, mindful of all medical issues and quick to respond to any changes in her health. I am very grateful and would recommend Courtyard to any one.

Our mother has been a resident since May 2018. There has been continuing concern within our family…read morefor the quality of medical care provided by their resident nurse and staff. We have observed numerous instances of inconsistencies in properly following both internal procedures contained in her specific care plan, and the orders requested by her physician (an outside healthcare provider). Of significant concern are our observation that medication management (e.g., administering daily prescriptions, inventory and control of medications) is inadequate. For example, staff often deliver medication and a glass of water to her room without staying to ensure she actually takes each medication of which has occasionally resulted in family members finding pills in her bed sheets or on the floor. There are simply too many occurrences of concern to list here. Otherwise, a very nice community.

My best friend's mom is a resident at Tudor house at Guardian Angels. She and the other residents…read moreget great care. The rooms are nice, and clean. There is adequate staff, and they are helpful, compassionate and friendly. The atmosphere there is peaceful and comfortable, like a home. The food is good and they are served good portion sizes. Also they are given as much time to eat as they need. My friend's mom is happy there. She feels safe, has made friends, and smiles a lot. She is thriving now! I highly recommend this place!

Beautiful facilities, fantastic food, clean, gentle loving caregivers, friendly home atmosphere and…read moregood caregiver to patient ratio.