Payton Violin is a hub for ANYTHInG violin, viola or cello related. The staff is knowledgeable,…read morewelcoming and connected to all the schools and strings instrument teachers in Rochester. my daughter began renting her violin, and then we bought her full size violin a year ago. I have received not but the best customer service and attention to details in all questions about upkeep, maintenance and new strings from Payton staff.. I Highly recommend Payton Violins and thing they are to thanks for my families continued love of violin music!!!

I was visiting Rochester and stopped in for a local performance at this store. It really opened my…read moreeyes to a world I'm unfamiliar with! It was really great and everyone was welcoming and friendly.

We've never had such great customer service. Kind, professional, a huge selection and great deals…read more- they always help us find what they need and recently went above and beyond to help compensate us for a broken bow - something they did NOT have to do. We've purchased violins/bows/cases and cello bows there and every time we go it's such a great experience. Cannot recommend highly enough. My kids love going there, and we know the String House is always going to help us.

Out of the 6 different music stores recommended by my daughter's teacher, their rental pricing is…read moremid-range and comparable to others. I remember String House decades ago when I used to play so I knew they were reputable. They also carried the book and CD that we needed to purchase. Look for the white house with the bright red door on Monroe Ave. Parking is in the back. It was a short wait while they finished with other customers. The rental process was easy and quick. My daughter was already measured, but the associate did a quick double check and tuned the violin. It came with the basics - violin, bow, case, rosin, and a nametag. The price includes insurance and repairs during the rental period, which is a school year or 12 months. We didn't have to buy a shoulder rest because sponges usually work fine for the little ones, but it fit her well so we bought one, in her favorite color pink. Seamless rental process and so beautiful to see the instruments displayed all along the ceiling. It was nostalgic!

I took my Epi EL-00 to him five years ago. He installed a bone nut, strings, and adjusted the truss…read morerod. Great service. I had requested a bone nut also. He informed me that it already had one. He could have charged me anyway, and I wouldn't have known the difference. Honest guy. Perfect setup on my acoustic guitar.

Kris is the best guitar luthier I have ever met. Great at what he does and a great guy. Plus, he's…read morean accomplished musician who understands the needs of performing and hobby guitarists.

I came to get a set up on a vintage Yamaha acoustic I found on FB Marketplace. Bernie was super…read morefriendly and did great work. He only a took a couple to get it back, and after his set up it was like a whole new guitar. Plays like a dream! Thank you Bernie

These guys are amazing! My daughter broke a string 30 minutes prior to a guitar lesson, and two…read moreother shops couldn't help me. I ran in with only 15 minutes-- they dropped everything, fixed the string (including replacing a missing screw) and we made the lesson! He was super nice, didn't give us a hard time about not planning ahead, and got us on our way for $10! GREAT WORK! I will never go anywhere else again for guitar repairs! My go to guys from now on!!

This shop is right next to the pizza place, and they share a small parking lot…read more They carry a good selection of vinyl and CDs, though I wish there were more overseas bands represented. That said, the vinyl they do have is small but well curated. They also sell vintage speakers, turntables, and other gear. The vibe inside feels like a classic vintage record shop muted colors, a bit nostalgic. The guy behind the counter was cool and approachable. I believe you can also bring in vinyl or stereo equipment to sell, but you'd want to contact them first. It's a cool little place

Excellent vintage stereo repair and knowledgeable service in a relaxed setting. Mark did an…read moreexcellent job setting up my Technics turntable, and was able to replace the broken hinge in less than a week! He has a solid selection of cartridges priced well and gave me options that best fit my listening style and album conditions. Mark is awesome!

This place is a gem with top quality employees and customer service. I rented a bass for 3 months…read moreand it was a beautiful entry level instrument. I then went on to purchase a more expensive bass and the money I paid in rent was credited towards my purchase! 100% recommend this shop. Justin and Corinne are very friendly and knowledgable and made me feel welcome and heard as a customer throughout my entire experience. Great product and service!

After sending probably 20 or 30 students to your shop for repairs and purchases, and having you do…read morecomplete overhauls on all of my instruments, I again leave you full marks for your fantastic work! For anyone who needs more convincing to go here (beyond the 30+ five star reviews on Google and Facebook), just ask Christian McBride, the Eastman School of Music bass professors, RPO bassists, and countless other professionals who have come through this shop and can testify to the workmanship.

We enjoy it here. It's a lively scene with various kids coming in and out for various types of…read morelessons/band. Parking is not bad, but B2R is located at the end of a strip mall so sometimes it does get busier, though by no means terrible. Mr Andy is phenomenal- Engaging, thoughtful and skilled at it seems like every instrument. He is patient and keeps things interesting and fun for my highly fidgety and creative 8 year old.

Bach to Rock on Rancho Penasquito is a great and friendly staff. I feel privileged to get to join…read moreour daughter to our granddaughter's piano lessons with Eva. Eva is a great teacher, she's caring, keeps our granddaughter motivated, and makes the experience enjoyable for her.

Bought a limited 1 of 30 Rickenbacker silver burst I received number 8 of a run of 30 instruments…read more me tell you I have been forward This company is the sent everything the attention to the it and all the little extra things they put in a case just go to show there are still hope for and Pop shops in America. I will be buying from the store from now on can't say enough about the gentleman I spoke to on the phone the date that this base went up for pre-sale he helped me and I received the base less than a week later 10 stars for this Review can't wait to buy my next one. Christopher Hand-NJ

Great service ,awesome exclusive guitars, you cant g o wrong with him has new and used ,specialty…read moreguitars , Ricken b aker ,Gibson ,Fender ,Les Paul,, classic guitars ,One of a kinds ,limited editions good price range friendly very helpful people handy handled it he was terrific