Beware Dr. Paul Tomaszewski. He is fake all the way through but plays it close to the vest. Even…read morehis scheduler does not know that when telling a patient he will perform shoulder surgeon, he has no such intention but is too (pathologically) scared to reveal this to the patient and tells his well-meaning scheduler to schedule a high radiation CT scan. The only glimpse of the truth the scheduler gets is when asking the patient if Tomaszewski discussed the results of the test and learns he has not. T. strings his patients along when showing up for supposedly pre-surgical visits, maintaining his friendly facade, one of smiles to conceal ill-intent, not being at all specific about the procedure he supposedly is going to perform. When everything coalesces as irregular and the patient asks this provider if everything is okay, not a word is revealed that no surgery will be done. Nothing is okay when complicated shoulder surgery is involved. He comes up with one delay after another. Patient services tries to help the patient but he fakes out patient services too. When trying to make progress and ask if the provider's PA can be present in the appointment, the disingenuous response is that his PA sees his patients by himself. Patient relations called the PA to arrange an appointment with the PA who admitted that he does not meet with any patients independently. Dr. P.T does not want the PA to know that he never explains anything about the procedure or what to expect. When asking to buy equipment sold in company store, Tomaszewski says only he can bring the patient to the store and he sees patients and there's no assistant to fill in when he knows all along that there is an equipment rep that he is supposed to tell the patient about. The equip rep learned of his story and was perturbed. Tomaszewski has no role. He tells patient relations who the patient needs to contact to confirm the culminating pre-surgical visit will occur, because he won't return a patient's phone call, he tells patient relations to tell the patient they do not have to show up. The patient must to learn how to proceed and finally learn details about surgery. Once there, the provider alleges he did not return the call as he knew the patient would show up. He is evasive about his past experience with the procedure in question. In fact he's evasive about his background, having come from a factory-style NYC hospital to work in a holistic environment. He keeps saying surgery will happen so the patient doesn't make other plans but gets worse during the season-long wait until he sends a surgery order replacing visit notes which states to feel free to call before surgery if any questions and then when calling he admits the claims on the order are wrong and he is not performing surgery. The patient learns NOTHING from him. I invested much time making all of the arrangements for surgery, then having to apologize to all my helpers. The only way to talk to him is in an appt. He says he refuses to look at or respond to portal messages but his scheduler reveals he gives him his portal messages daily and he reads them. He won't respond. The secretary confirms he reads them every morning.
Recent development: Someone new at ONS. Her name is Barbara Santoro. She's strictly administrative, also having worked in NYC typical impersonal style environment and unfamiliar with what distinguishes ONS in general, save for Tomaszewski and now her. In contravention of patient relations' genuine role of patient advocacy she believes when a provider engages in misconduct, the victim of it should be banned. She learned patient services is trying to intervene in recognition of a problem with this provider. Santoro, totally out of place at this office, acting to change its nature and undermine just moved this provider to a new location, rather than arrange his discharge. This worsens the problem. Now a new group of patients will be subject to his deceptions which are known and about which he has been spoken to. She discharges the victim who lost months, went along with fakery, showed nothing but respect knowing something is wrong. She ensured that he can victimize more because he brings in money at least for 1 appointment, never mind the right provider is there, and providers at the same place recommended others to me who can help. She canceled my appt with one to ensure I am denied help and the problem provider is protected, meaning patients are at risk. She ensures you're denied care, a 1st for this place, and that a problem provider is retained. Don't seek help when you discover any provider's irregularity here. With Dr. T it won't show on the initial visit. Just don't do a CT scan. You won't have surgery. Just see another. No matter how much harm this provider does, Sanoro's agenda is to protect him and remove the insightful patient. Don't be fooled by her asking you about the problem. It's not to help but undermine you.
