I came in around 4pm on Friday afternoon. I just bought a used trailer that had mismatched wheels…read more I needed 2 new matching wheels and tires. They were able to find 2 used wheels and tires!! They even let me borrow this axle measurement tool so I could determine the correct bolt pattern. They went out of their way and took care of me. I will definitely use them for all my vehicles going forward.

Highly recommend using them for any auto service they offer! Very quick, and friendly.read more

Brought my car to them Then they said fixed it. I got a mile down the road and it won't start …read more They sent a tow truck charging me 135.00 after a week they said it was fixed and I got another 2 miles down the street and it die And they called me a tow truck which cost me 145.00 then they said thing happened I got another 6 miles down the street it die again oh yes a tow truck I paid 150.00 total paying 2700.00 for nothing could not fix it Don't go here Don't be fooled

Refused to change an intake gasket because he didn't know how to plug in a wiring harness to start…read morethe car even after instructed over the phone. One plug. And then complained about the mechanics over the car when he saw it and he's not a body shop mechanic. 0 mechanical issues outside of the intake to change for what the service being paid for is. Got quoted by another shop for the same job $200 less and no headache. FRANKIE'S GARAGE, LLC did the job just fine. Literally just changing a gasket. This is called basic maintenance.

Everyone at Woody Ford was very helpful in getting me set up with the right vehicle. Thank you to…read moreBrian and Javier and the entire team. Our purchase was smooth and pleasurable. Support your local dealership and purchase locally. They can help you find any car new or used give them a chance.!

My kids and I were 6 hours away from home and my bumper fell off causing a lot of issues with my…read moresensors, ac, driving. I finally got it to work and made it to bobs garage. He took a look and figured out what was wrong. He fixed it so quickly and we were on our way. Literally saved the day!

I am VERY displeased and DISGUSTED at the way they did business with me…read more I took my car in because it has been having issues lately. When I start it it bogs down and dies and anytime I put gas in the car it will not start, I have to sit at the pump with my foot to the floor for about 3 minutes before it will stay running. I took it to Bob's and told them all of this he said ok. He called and said what was wrong with it and I asked for an estimate before he did the work. I never got a call back with an estimate went to pick it up and SURPRISE its $475. I would not have invested that much money in the car had I know it would have been that much. I would have told him not to fix it. I look at my receipt and he had charged me $196.95 for spark plugs and wires.... THAT DIDN'T NEED TO BE REPLACED (replaced them a year ago if that they were perfectly good!) And on top of all this he didn't even fix the problem I took it in for! I went back to talk to them about it and also inquired about the spark plugs. He said well I wish you had told me you just replaced them..... UMMM so you just replaced them for the hell of it?? I left the car thinking they would make it right and fix the problem. I went two days with no call; I called to see what was going on and an employee told me what the problem was and it was going to be another $150 and asked me if I would like them to go ahead and replace it. I said I wanted to talk to the owner. Owner finally calls back and proceeded to tell me he didn't know if that would fix the problem or not. WTF!!! You were down and ready to charge me another $150 and you weren't even sure if that was what was wrong with it?!?!?! This was absolutely the worst experience and I will NEVER go back to them or recommend anyone use them. I was taken advantage of and feel like this man is nothing short of a crook!

I find there work is top notch even though it takes time to have it done…read more I also found some work costs more than my dealer and other jobs cost less. They offer a multi service inspection for every one trying to create a larger ticket which is fine but I suggest getting other quotes and pricing on larger jobs above a filter change. Otherwise they are very professional and kind people.

Excellent service, and good communication. I drive past several other auto shops to go to them!read more

The freakin alternator was not a new oem. Roberto lied to me and charged me for a new alternator…read moreand installed a rebuilt alternator from Mexico. He told me it had lifetime warranty, that was also a lie. He knew I was on a road trip and had no other choice so he installed a piece of garbage in my car. 1 year later the same miserable experience happened again and I looked like a fool when the Toyota dealership I had the 4Runner towed to showed me the sticker on the alternator that said it was rebuilt in Mexico. Roberto made me look and feel like a chump for taking him at his word. And he smiled to my face and talked about family while he was ripping me off. What an absolute scumbag.

Their dependable service with a smile. Willing to get me in asap. Saved lots by not having to go…read moreto the dealer. Got a lifetime warranty on parts and service.

Had flow masters mufflers installed and it was somewhat difficult because it was on a 1968…read morecorvette. They needed to be aligned perfectly so as to fit in a particular area and still allowing room for the spare tire cover. The staff is friendly and they know the muffler business. Had the job done quickly and throughly. I furnished the parts, but their price was very fair. Great job.

Awesome crew. Had them do some work on an old Dodge 1500, will be coming back to them soon for…read morework on another truck.

2/2/26 purchased our second vehicle in less then one year. First experience was a 5 star , so we ,…read moredrove from Dallas because of the salesman Lee Hubbard and again he was excellent. They are now under new management. The GM Michael Johnson almost killed the sale due to his lies and the was we were treated. I will be in the market for a 3ed Toyota soon but not from Platinum Toyota because I don't need to be lied to pressure a sale.

Took my Rav4 in for maintenance and was greeted by Mike in the service department right away. He…read morekept me updated on status of car while it was being serviced. I then inquired about an issue and he went beyond and above to find the answer and I left the dealership satisfied. Great job Mike. Thank you