Just left the Mosely location. Needless to say I will be…read morecanceling the club program. The cars were backed up inside the car wash because the line getting out had stopped. The emergency system never kicked in and the conveyor belt was ramming the car into my rear end. No noticeable damage and the customer service did little to assuage my issue. Do not reach out to me.

Austin great worker and definitely need a raise , good customer service , and definitely on pointread more

Wash your way is a great place to get a car wash if you are not in the mood to vacuum and wipe the…read moreinside yourself lol! I really appreciate the effort that is put into cleaning all of the "nooks and crannies" of your car. The kids working are always super nice and helpful. The only downside is the wait time while waiting for your car to get detailed. If you have the time to wait, wash your way is definitely worth it.

I've held Wash Your Way RVA in high regard for a long time, for years, they easily delivered 5-star…read moreservice every visit. I'm writing this review constructively because I truly want to see them maintain the standard they set, but the attention to detail has noticeably declined recently. On my most recent visit, I paid extra for a vacuum upgrade to get my interior looking sharp. Unfortunately, right before driving off, I noticed several obvious patches of pet hair that looked completely untouched. When I brought it to the detailer's attention, instead of quickly re-vacuuming the spots, he opted to wipe them down with a chemical product on a rag, which didn't actually remove the hair. To top it off, once I got on the road, I realized the main display screen hadn't been wiped down properly either. At the end of the day, I ended up having to use the vacuum station at my apartment complex to finish the job they missed. Having to redo the work yourself after paying for an upgraded package defeats the purpose of going to a professional wash. Wash Your Way RVA has a great foundation, but I hope management can tighten up final inspections and get quality control back to where it used to be.

Don't use this car wash if you don't mind their equipment tearing off your front license plate and…read moreframe. I have had mine torn off nearly 4-5 times now and they have accepted responsibility and replaced the license plate frames in the past for me, but not now. Just had my front plate torn off again today and they were kind enough to call me that they found my plate and frame with the screws still intact. I can't help it that my license plate sticks out from the front bumper. It was designed that way. The worker I s/w said because it was an aftermarket part, they won't do anything to help me. I purchased a heavy duty license frame to keep my license plate from getting mangled and/or torn off, but now their equipment tears them completely off, screws and all. There is no dealer license plate frame that is super heavy duty. They just slapped the plate directly onto the bumper with a simple plastic dealer frame. This is not my problem. We shouldn't have to buy a heavy duty license plate frame to keep our license plates from getting damaged! They should be willing to replace any damaged equipment on a car that is damaged by THEIR equipment. They should have the proper cleaning equipment to clean every make and model of car and truck made and not damage them. Steer clear unless you want to have your plate damaged or torn off or other parts.

Have been using them for a couple of months I've been pleased with the Car Wash. The customer…read moreservice has been good as well as most of the vacuum cleaners work

Great car wash for a quick wash. They have been giving everyone a free wash up until the 26th. It's…read morebeen the highest priced wash service that they offer. Gets your car pretty clean and they give you free microfiber towels to dry your car off and a free air freshener. Staff is always very friendly. This car wash is a great price for what you get. You get free air and free vacuums. The only car wash I go to so far.

Bought the monthly RVA wash club! Unlimited car washes every month. You get the ultimate $20 wash…read moreand so far I've used it 3 times this month already! The cat wars his pretty good, there was some soap residue left,and the dryer can be stronger, but all and all my car was sparkly! I love driving right in! You can cancel your Membership at any time, but so far so good! I'm enjoying keeping my good ole SUV fresh! I think they should play the song "Carwash" as you drive up!!

This place is closed. Looks like it's been that way for a while. Even the electrical panels have…read morebeen decommissioned.

Although all the signage still shows Jerry's 23 Car Wash, it has been taken over by Cannon Wash,…read moreLlC. Where Jerry's was great at maintaining the equipment and filling the soap dispensers, Cannon has let equipment break, they don't fill up the necessary soaps and waxes. Cannon has even turned off the free vacuums and music that was piped in. The wash bays are now dirty and full of debris. And, Cannon has drastically raised the prices and even set a minimum price to wash your car. I don't even see a technician around anymore. There is no number to call if there is an issue. This morning I had to move my car to another stall because after the pre-wash it didn't dispense in the wash cycle or even rinse. Very sad because when Jerry's had ownership this was the best car wash in town.

Good place Just didn't clean the car very well and I enjoyed the staff Just didn't enjoy the serviceread more

Very disappointed in allowing people to put their slobering hair shedding dogs up on the cloth…read morepadded chairs in the waiting area. When i complained to the desk agent she said the management allowed it. Guess i will need to wear my garden pants if i ever go back.

Great value! Got a special promotion and the guy at the entrance was so cool! If you love a clean…read morevehicle like I do, this is your place! The car wash is fun to drive thru and gives your car a thorough cleaning! The shaded vacuuming area is great on hot days and the complementary cloths and cleaning products are an added plus.

The Nine Mile Road location scratches the paint and does a TERRIBLE job at cleaning the wheels…read more Find another car wash.

I get my car cleaned at Car Pool about once a quarter when I need the inside and outside of my car…read morecleaned. They have different tiers of cleaning and I always get the RVA ceramic shine and add the dash protect. They clean every surface of the car inside and out (including trunk, mats, and wheels) and wipe it all dry. My car leave shiny. Depending on how busy they are, the attention to detail on the clean can vary. I've had better luck going on weekdays. The wait has typically been about 20-30 minutes. They have a nice waiting area indoors with comfy couches.

Very minimal effort was put into this cleaning. Cleaning staff obviously couldnt care less. Owner…read moreneeds to hire quality workers if they want repeat customers.

I haven't been to this car wash in YEARS but thought I'd drop in for a quick wash. This is now a…read moreCar Pool Express, so you stay in your car, and they don't have the detailing. You do your own vacuuming and wipe downs. The vacuum has great suction, but there is a bit of soap left on your car afterward. Employees were nice. Washes start at $6. Can't beat that. I'll certainly be back.

Never been a fan of this location but I guess you get what you paid for. I went with the 6 dollar…read morewash that used to be 5 just to rinse the car off and look a little nicer. Well the whole back apparently didn't need washed. Then the vacuum area is so congested and hard to get into a spot and manipulate the vacuum. And people are there blaring music with explicit lyrics. It isn't worth going to. Sparkle car wash is the place to go. Avoid this place.

Kevin and Just gave 5 star service! My car was filthy they took time to scrub! Amazing service -…read moregreat equipment good vacuums!

Cleans bug splattered windows extremely well and has best self vacuum service I've used among car…read morewashes in the area.