We sold our rv to Alicia and the whole process was a breeze! We received a quote, dropped it off…read morefor inspection, and two days later picked up a check. Everyone we dealt with was so friendly and professional. Highly recommend.

I am warning anyone who is in the Market for an RV? DO NOT GO TO…read more CALIFORNIA RV SALES! I bought an Rv that had Rat poop. They said they had it fully cleaned. Within a couple weeks we started noticing Rat poop everywhere. I contact the owner. She was supposed to send someone out to have it looked at. They called and never showed up. This is Not ok. As my son and i have gotten sick. Went to hospital for sinus infections. The ducting on the trailer was all ate up full of Rat poop and pee.. when turning on heater. Headaches. And still no call from the owner. Bad Business all around. ​​

This review is overdue. We have a 2020 Rockwood MiniLIte and developed several roof leaks. It…read morewas only 5 years old and out of warranty. We had received quotes of over $10,000 for a roof replacement from a couple other repair shops. We took it to Santa Rosa RV. It did take several months, but Sergio dealt directly with Forest River and the Roof Material company and showed that the roof material was prematurely disintegrating. The entire roof, including wood needed to be replaced. We received our trailer back with a new roof. They even detailed the outside. Forest River stood by their product and so did the roof material company. Thank you to Sergio and his crew for their attention to detail and their perseverance.

We just purchased a grand design transcend XPLOR trailer from Santa Rosa RV Sales. We had the best…read moreexperience !!! Everyone was extremely knowledgeable and helpful especially Mike and Razi and the young man who did our walkthrough. We have been looking for a trailer for a while and just wanted to thank everyone for such a nice experience. We are so excited to try out our first adventure!

The owner is extremely rude and aggressive. Totally unprofessional. Got misinformation, lied to…read moreand ignored when followed up. Charged $900 for a 20 minute walk through ontop of purchase price( this made up fee supposedly including cleaning , which didn't happen) AVOID!

I was searching for a trailer that was a fair price and came across Northcoast RV. Alicia was…read moreincredible and helped me get a great deal on a trailer. She was very informative and patient, always making sure that I needed any assistance and gave me great reccomendations for any repairman and drivers. Ryan did the walk through with me and made sure I didnt leave the lot until all aspects of the trailer were shown. I had no issues whatsoever. Would do business with them again!

I bought a 25-year-old campervan on Craigslist with good bones but a lot of issues and RV…read moreSpecialist/Curtis has been a reliable partner in the bringing-the-old-van-up-to-snuff project. It seems like a lot of RV shops and mobile mechanics have their share of excuses why they can't help with your particular problem, and blame it all on your camper's brand or age or whatever. None of that from Curtis. If there's something that's beyond what he can do (and there isn't much), he'll propose some creative workaround that gets you what you need, simply and pretty inexpensively. And I respect Curtis' professionalism and that of his mechanics, and his clean and organized shop that doesn't remind you of a salvage yard (like some). I'm so glad to have found this shop, and would wholeheartedly recommend it to everyone with a camping vehicle.

Friendly and knowledgeable. Curtis installed a tie down…read morefor my truck camper and gave me good advice on hooking everything up.

We bought a fifth wheel from Reed's Trailer Sales and we had a very mixed experience…read more My husband and I were in the market for a trailer to live in with our little one as the California housing market isn't allowing us to purchase a traditional home. We found a fifth wheel that we were interested in and talked to a sales associate about checking it out. After putting down a $1,000 deposit, they held the trailer for us until the weekend when we could drive the 2 hours to the dealership to inspect it. They didn't have it hooked up to power or water, so we couldn't test anything to make sure it worked, and it was clear that the trailer hadn't been very thoroughly cleaned after the prior owner sold it. The employees didn't have a lot of details or knowledge about the trailer, but being naive about the whole process and in a hurry to purchase as our apartment lease was ending, my husband and I purchased the trailer. A week and half later, at our walkthrough, we noticed how dirty the trailer still was, including the FULL black and gray water tanks! Ew! How long had it been sitting with someone else's waste in it?! We also noticed new stains on the floor from when we initially viewed it. We took the trailer home despite the issues in hopes that we could clean it up and resolve some of our concerns. Unfortunately, the stains are permanent AND the trailer is too long for most parks to accommodate it. :( A few days after picking it up, and before we even stayed a single night in it, we inquired about exchanging the trailer for a smaller model on the lot that cost $100 more than the one we purchased. We offered to drive the trailer back (in better condition than we bought it as it was now noticeably cleaner) and still unused, and pay the difference as well as any applicable taxes and fees. However, we were told by Mr. Dan Reed, himself, that it would cost us an additional $11,000 because of registration fees AND depreciation on the trailer...what?! How could a used trailer depreciate after it was driven from the dealership to our driveway and after it was in MUCH cleaner condition than when it was sold to us?! He also claimed that the hefty price to exchange trailers was because the salesmen were already paid...which is anyone's guess as to how that applies? We feel like we were misled and a bit taken advantage of. As a young family trying to manage living in these difficult times and in this expensive state, we were hoping that Reed's Trailer Sales would have been a bit more understanding and accommodating. Since then, we've had to very thoroughly clean the mildew-filled washing machine, scrub the stainless steel oven handles which are somehow stained, and flush the black water tank 3 times during the single weekend that we've been able to use it. We've been able to make a couple improvements and overall, we feel this trailer is good value and a good investment, but we wish things could have turned out a bit differently.

I'm saddened to write this review as I had a great experience leading up until I got my Montana…read morehome. We are family of 5, who drove from Sacramento.. invested $60k into what we thought & were told was a great 5th wheel. We get it home and opened it up, and the refrigerator doesn't work. Per Reeds, "it works" because it turned on. However, the refrigerator will not get cold at all and the freezer is the temp of what a refrigerator should be. We left it on for 6 days to give it a chance, and still the same situation. I called them and spoke to David and he said he spoke to the owner and their tech & they will not do anything for us, aside from offering us to purchase an extended warranty. What a joke. You sold us something that is BROKEN. I cannot put food in there for my family. You should do better, and do right as a business and for a family, especially. The theater recliners don't work, and I was told that before we took it home.. so I appreciate the fact that they were at least honest about that. To top it off, our generator had enough oil to run it twice, we had to get oil. Yes, it's a used unit.. but GEEZE, have some pride in the units you sell. BEWARE.

The passenger side of my MBenz Sunseeker by Forest River RV had a huge gouge down the side of it…read more Ken & Dawn were top notch in every way. The communication was great. The price was very fair. The job took a couple of weeks (lots of intricate painting since the gouge went through five colors of paint). It was done on time as promised. Best part is that the work is absolutely flawless. I couldn't be happier with it, and I heartily recommend them. (Work was done in June, 2025). It's back in storage, but I'll take a pic and add it soon.

Ken and Dawn Are Amazing Human beings Ken is an Outstanding a Artist my husband hit a Guard rail…read morewith our 2019 Coach I thought how can this ever be Beautiful again because it was All of the Lower compartment doors We went to pick it up and our Jaws dropped it looked like right off the show room floor when we purchased it Ken is Absolutely an Amazing Artist a Perfectionist!!!! indeed My husband and and I are Thrilled We would Recommend Ken's RV Repair to anyone needing RV repair services Absolutely We would!!! Thank You So much!!! Mike and Lorie Bock Angwin CA

I recently took my RV in for scheduled roof maintenence and a few other minor things to be fixed…read moreand the customer service was amazing, as always Mr. J Courtade and Ben are always so accommodating and reasonable when it comes to issues that arise and time frames of expected repairs. The are respectful young men that always provide assurance regarding any of my questions related to my RV. I give them top ratings as they always take care of my concerns with a smile and kindness. I truely appreciate all the staff at this location as they have gone above and beyond in customer service. You treat them with respect and you get it back double. Thanks guys for always looking out for me when I need your expertise.

Update- had to have the work that happy daze did on our RV redone. Per the body shop that did the…read morerecent work, they found Happy daze used duck tape and other inappropriate materials to fix our trailer. STAY away for your own good. Nothing but bad body work bad customer service. Oh and the work happy daze did cost almost $12,000. The work the body shop did $1700. Smh

Needed propane for my RV. Had interaction with 3 people, the guy in the office and a lady and…read moregentlemen outside. (I do wish I had the names of them) Professional friendly accommodating, you could not ask for better service. If I ever need other services that they offer I would not hesitate to go there first. The price of the propane was good value too.

Amber, who is the manager is very helpful and friendly!!! I came in with a few specific moving…read morequestions and she was responsive to my needs and very supportive! Thank you, Amber for all of your help! Truly appreciated the positive experience!!!

I went to pickup a trailer for a move I was doing, the technicians Angel and David were extremely…read morehelpful with getting me properly set up. I had shown up with my hitch and ball not installed correctly and they were kind enough to walk me through the process of getting it ready while still attending to other customers.

Waited in line here over an hour. This place is way way busy…read moreand area / district managers should really consider getting this location more workers. I was assisted by Flordeliz who was extremely kind and thorough. The entire staff here handled the stress but the manager you could see could not. He was actually short tempered, thought he was above everyone including customers. I had to return my vehicle to this location and dealt with him and wish I didn't. I wish I got his name cuz he was a total JackArse